Looking for an update now? Check the current status, or follow Contentful for future changes.
87.3%of 55 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.1%
29
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
The issue with our upstream provider has been resolved and the Insights API and Dashboard are back to normal operation. We are monitoring the situation.
investigating
Our upstream data provider is experiencing degrading performance, making most of our Optimization insights unavailable
investigating
We are investigating an issue where the Contentful Insights Dashboard is failing to load for customers.
[INCIDENT] https://www.contentful.com/developers/docs/ is not working
Our monitoring systems have detected an outage of Contentful Docs (https://www.contentful.com/developers/docs/) we're investigating the nature and the cause of the outage and we'll update this incident as we have more details
Issues with advanced caching on Content Delivery API
The fix we implemented has resolved the issue for the remaining customers. We continue to monitor the situation.
identified
The issue has been resolved for most customers. We continue to work on a resolution for everyone.
identified
We are investigating issues with advanced caching (specifically Stale While Revalidate (SWR)). We have identified the issue and are working towards a resolution.
The issue has been resolved. We are monitoring the situation.
identified
Some customers are seeing CORS preflight failures when requesting cross-space references on CDA through webbrowsers. We've identified the cause and are working on resolution.
Cross-space content missing from CDA responses for some customers
We've identified the issue and are working to resolve the daily audit logs for today, we've also confirmed that EU is unaffected.
investigating
Our monitoring systems have detected an outage of daily audit logs we're investigating the nature and the cause of the outage and we'll update this incident as we have more details. There is minor side effects on real time audit logs in terms of actor details (email, username) missing but the log's themselves are intact, including userId and they remain operational.
Legacy Incident Archive
27 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Customers experiencing issues with Workflows
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are working on improving the situation and see reduced error rates on workflows management.
investigating
Some Customers are experiencing issues with workflows, we are investigating.
500 errors on Contentful APIs
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The situation has improved. We will continue to monitor.
investigating
Some customers are experiencing 500 errors on our APIs. We are investigating.
Customer's content not surfacing in the Contentful web app
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Customers are reporting spaces are accessible in the web app again. We are monitoring the situation.
investigating
Some customers are reporting spaces not being shown in the Contentful web app. We are investigating.
Some web app components inaccesible
Source not attested
Last archived state: resolved
View archived record details
identified
We have identified the issue and are beginning to roll out a fix. We anticipate this taking approximately one hour, and will continue to provide updates. This incident is impacting web app views only for certain components, but is not impacting data.
investigating
We've spotted that something has gone wrong with certain components in the web app. We're currently investigating the issue, and will provide an update soon.
March 2026
SSO login errors
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have confirmed that customers are seeing resolution of the issue, and are currently monitoring for further confirmation.
identified
We have identified a possible cause of the SSO login error, and are addressing it now.
investigating
We're currently investigating reports of SSO login errors.
Optimization hub not rendering
Source not attested
Last archived state: resolved
View archived record details
investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Intermitent CMA errors
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue which caused the error spike on the Contentful Management API (CMA) has resolved. We are continuing to monitor.
investigating
We observed a high amount of CMA errors in the past 15 minutes. The errors have already subsided but we are actively investigating the problem.
