Current answer
Contentful experienced a major incident: Insights Dashboard failing to load. ServiceAlert observed recovery on Oct 20, 2026.
Looking for an update now? Check the current status, or follow Contentful for future changes.
Incident Lifecycle
Affected Components
Insights API
Incident Timeline
Monitoring
The issue with our upstream provider has been resolved and the Insights API and Dashboard are back to normal operation. We are monitoring the situation.
Oct 20, 2026 at 9:53 AM UTC
Investigating
Our upstream data provider is experiencing degrading performance, making most of our Optimization insights unavailable
Oct 20, 2026 at 8:57 AM UTC
Investigating
We are investigating an issue where the Contentful Insights Dashboard is failing to load for customers.
Oct 20, 2026 at 7:22 AM UTC
Was your business affected by this Contentful outage?
Follow Contentful and route available status alerts to email or a team channel.