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87.3%of 55 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.1%
29
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
The issue with our upstream provider has been resolved and the Insights API and Dashboard are back to normal operation. We are monitoring the situation.
investigating
Our upstream data provider is experiencing degrading performance, making most of our Optimization insights unavailable
investigating
We are investigating an issue where the Contentful Insights Dashboard is failing to load for customers.
[INCIDENT] https://www.contentful.com/developers/docs/ is not working
Our monitoring systems have detected an outage of Contentful Docs (https://www.contentful.com/developers/docs/) we're investigating the nature and the cause of the outage and we'll update this incident as we have more details
Issues with advanced caching on Content Delivery API
The fix we implemented has resolved the issue for the remaining customers. We continue to monitor the situation.
identified
The issue has been resolved for most customers. We continue to work on a resolution for everyone.
identified
We are investigating issues with advanced caching (specifically Stale While Revalidate (SWR)). We have identified the issue and are working towards a resolution.
The issue has been resolved. We are monitoring the situation.
identified
Some customers are seeing CORS preflight failures when requesting cross-space references on CDA through webbrowsers. We've identified the cause and are working on resolution.
Cross-space content missing from CDA responses for some customers
We've identified the issue and are working to resolve the daily audit logs for today, we've also confirmed that EU is unaffected.
investigating
Our monitoring systems have detected an outage of daily audit logs we're investigating the nature and the cause of the outage and we'll update this incident as we have more details. There is minor side effects on real time audit logs in terms of actor details (email, username) missing but the log's themselves are intact, including userId and they remain operational.
Legacy Incident Archive
27 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Issues with full-text search and locale-based publishing for some EU customers
minorSource not attested
Last archived state: resolved
View archived record details
identified
We continue working towards full resolution.
identified
A small amount of EU customers might still experience issues related to locale-based publishing. We are working on resolving these.
monitoring
We have resolved the issue for all affected customers and are monitoring.
identified
We have resolved the issue for the majority of customers and are continuing working on full resolution.
identified
Some customers in the EU may experience issues finding content via full-text search. We have identified the issue and are working on a resolution.
Issues with content editing and publishing for some EU customers
minorSource not attested
Last archived state: resolved
View archived record details
identified
We continue working on the fix and have already seen resolution for the majority of customers affected by it.
identified
We continue working on the resolution.
identified
Editing and publishing errors have been resolved, but some published entries may not yet appear in filtered API requests for a small amount of EU customers. We continue working on the resolution.
identified
Some customers in the EU might see intermittent problems with editing and publishing content. We have identified the underlying issue and are working to resolve it.
Optimization Hub Unavailable
majorSource not attested
Last archived state: resolved
View archived record details
identified
The Optimization tab is unavailable for Contentful Personalization and Contentful Analytics customers.
Issues with file uploads
minorSource not attested
Last archived state: resolved
View archived record details
identified
Uploads via 3rd party cloud integrations are affected. We are working on a resolution.
investigating
Some customers are experiencing issues uploading files. We are investigating.
May 2026
Issues with the Contentful Web App
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have addressed the issue and are monitoring the situation.
investigating
Some customers are experiencing issues with the Contentful Web App. We are investigating.
The Rich Text Editor is intermittently failing to render for some users
Source not attested
Last archived state: resolved
View archived record details
investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Increased error rates on Content Management API
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have resolved the issue and are monitoring the situation.
investigating
Customers are experiencing errors on CMA and within the Web App, we are investigating.
Audit logs incomplete for days ranging between 30 of April and 4th of May.
minorSource not attested
Last archived state: resolved
View archived record details
identified
Due to an internal change in data permissions, some audit logging data was not delivered to customers between April 30 and May 4. The pipeline has since recovered, and today’s logs are being delivered as expected. We are now working to restore the missing logs from the past few days.
Some customers are experiencing issues logging in
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
All issues have been resolved, we are monitoring the situation.
identified
We have identified the issue and are addressing it. Most emails are being sent again. SSO login issues have been resolved
investigating
Some customers are experiencing issues logging in/receiving email communication such as invitations and password resets. We are investigating.
April 2026
Issues accessing spaces/environments in the Contentful web app
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
This was a transient issue and has resolved. We continue to monitor the situation.
investigating
Some customers are reporting issues accessing their spaces/environments in the Contentful web app. We are investigating the issue.
