New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Contentful Outage History

Uptime record, past incidents, and downtime history for Contentful.

Checking current status...
86.8% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 84% 25 4
April 2026 86.7% 30 4
March 2026 87.1% 31 4
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
The Rich Text Editor is intermittently failing to render for some users

Started: May 19, 4:57 PM

investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
May 19, 4:57 PM
Increased error rates on Content Management API
minor

Started: May 13, 1:47 PM

monitoring
We have resolved the issue and are monitoring the situation.
May 13, 1:52 PM
investigating
Customers are experiencing errors on CMA and within the Web App, we are investigating.
May 13, 1:47 PM
Audit logs incomplete for days ranging between 30 of April and 4th of May.
minor

Started: May 5, 1:13 PM

identified
Due to an internal change in data permissions, some audit logging data was not delivered to customers between April 30 and May 4. The pipeline has since recovered, and today’s logs are being delivered as expected. We are now working to restore the missing logs from the past few days.
May 5, 1:13 PM
Some customers are experiencing issues logging in
major

Started: May 4, 1:20 PM

monitoring
All issues have been resolved, we are monitoring the situation.
May 4, 2:08 PM
identified
We have identified the issue and are addressing it. Most emails are being sent again. SSO login issues have been resolved
May 4, 2:06 PM
investigating
Some customers are experiencing issues logging in/receiving email communication such as invitations and password resets. We are investigating.
May 4, 1:20 PM
April 2026
Issues accessing spaces/environments in the Contentful web app
major

Started: Apr 28, 11:59 AM

monitoring
This was a transient issue and has resolved. We continue to monitor the situation.
Apr 28, 12:05 PM
investigating
Some customers are reporting issues accessing their spaces/environments in the Contentful web app. We are investigating the issue.
Apr 28, 11:59 AM
Customers experiencing issues with Workflows
minor

Started: Apr 23, 1:39 PM

identified
We are working on improving the situation and see reduced error rates on workflows management.
Apr 23, 2:09 PM
investigating
Some Customers are experiencing issues with workflows, we are investigating.
Apr 23, 1:39 PM
500 errors on Contentful APIs
minor

Started: Apr 23, 11:38 AM

monitoring
The situation has improved. We will continue to monitor.
Apr 23, 11:52 AM
investigating
Some customers are experiencing 500 errors on our APIs. We are investigating.
Apr 23, 11:38 AM
Customer's content not surfacing in the Contentful web app
major

Started: Apr 13, 1:02 PM

monitoring
Customers are reporting spaces are accessible in the web app again. We are monitoring the situation.
Apr 13, 1:33 PM
investigating
Some customers are reporting spaces not being shown in the Contentful web app. We are investigating.
Apr 13, 1:02 PM
Some web app components inaccesible

Started: Apr 7, 7:33 PM

identified
We have identified the issue and are beginning to roll out a fix. We anticipate this taking approximately one hour, and will continue to provide updates. This incident is impacting web app views only for certain components, but is not impacting data.
Apr 7, 7:44 PM
investigating
We've spotted that something has gone wrong with certain components in the web app. We're currently investigating the issue, and will provide an update soon.
Apr 7, 7:33 PM
March 2026
SSO login errors

Started: Mar 19, 6:36 PM

monitoring
We have confirmed that customers are seeing resolution of the issue, and are currently monitoring for further confirmation.
Mar 19, 6:49 PM
identified
We have identified a possible cause of the SSO login error, and are addressing it now.
Mar 19, 6:42 PM
investigating
We're currently investigating reports of SSO login errors.
Mar 19, 6:36 PM
Optimization hub not rendering

Started: Mar 13, 1:09 PM

investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Mar 13, 1:09 PM
Intermitent CMA errors
major

Started: Mar 12, 5:48 PM

monitoring
The issue which caused the error spike on the Contentful Management API (CMA) has resolved. We are continuing to monitor.
Mar 12, 6:00 PM
investigating
We observed a high amount of CMA errors in the past 15 minutes. The errors have already subsided but we are actively investigating the problem.
Mar 12, 5:48 PM