Contentful Outage History
Daily status observations, past incidents, and reported issue history for Contentful.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 84% | 25 | 4 |
| July 2026 | 87.1% | 31 | 4 |
| June 2026 | 73.3% | 30 | 8 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Issues with Space Add-ons
Started:
identified
Some customers in the US data residency region are still experiencing issues with add-ons not being applied correctly to their spaces. We are working on a resolution.
identified
Some customers are experiencing issues with add-ons not being applied correctly to their spaces. We are working on a fix.
Experience API experiencing issues on upsert operations
Started:
Experience API
monitoring
We have mitigated the issue and are seeing improvements on the error rates. We will continue monitoring the situation.
identified
We have identified the issue and are working with our upstream provider to provide a fix.
investigating
We are investigating an issue where customers are experiencing errors with upsert operations on the Personalization Experience API.
Errors on Content Management API
Started:
monitoring
Error rates and latency on Content Management API in the EU data residency have improved. We continue to monitor the situation.
investigating
Some customers in the EU data residency region are experiencing latency and errors on Content Management API. We are investigating.
Increased latency and error rates for Snapshots
Started:
monitoring
We've addressed the issue and are monitoring the situation.
identified
Snapshot creation remains impacted. We continue to work on resolving the issue.
identified
Some customers are experiencing increased latency and errors when working with Snapshots. We are working on a resolution.
July 2026
Errors on requests to Contentful from Frankfurt (FRA) region
Started:
identified
Error rates have dropped back down again to normal levels. We are continuing to monitor the situation.
identified
We are seeing elevated errors and latency for some customer requests which are routing through the Frankfurt (FRA) region for Content Management, Preview and the Contentful WebApp. We are working with our upstream CDN provider to mitigate the issue. Customers affected by this can temporarily workaround the issue by using a VPN when connecting to Contentful (which routes traffic to a different Point of Presence (POP) other than the affected FRA one).
Errors on Contentful Content Management and Preview APIs.
Started:
monitoring
Routing traffic away from the affected POP (FRA) has been effective in mitigating this issue. We are continuing to monitor the situation.
identified
Traffic has been routed away from the affected POP (FRA) and error rates have dropped as a result.
investigating
We are continuing to work with our upstream CDN provider on mitigating this issue with traffic routing through the Frankfurt region. Some customers have been able workaround the issue by using a VPN when connecting to Contentful (which routes traffic to a different Point of Presence (POP) other than the affected FRA one).
investigating
We are continuing to work with one of our upstream CDN providers on resolving this issue.
investigating
We are continuing to investigate this issue. Note: This is mostly affecting customer requests routed through the Frankfurt region.
investigating
We are investigating an issues where some customers are seeing increased errors and latency when trying to access Contentful Management and Preview APIs (CMA and CPA) - this issue also affects the Contentful WebApp.
June 2026
Latency and errors using Content Model Templates
Started:
monitoring
We have applied a fix for the issues with Content Model Templates and are monitoring the results.
investigating
Customers are experiencing increased latency and errors working with Content Model Templates . We are investigating.
Issues signing in to Contentful using GitHub
Started:
investigating
We are investigating an issue where some customers may be unable to sign in to Contentful using GitHub - all other login methods are operational.
Connection issues with the Management and Preview APIs
Started:
monitoring
Error rates have returned to normal. We continue to monitor the situation.
identified
The issue has been mitigated in one of our edge network PoPs, although a small number of customers continue to see errors. We are continuing to engage our third-party provider to resolve the issue completely.
identified
We have identified the issue and are working to resolve it. The impact remains limited to specific points of presence in our CDN so the majority of customers should see no impact at all.
investigating
Some customers are receiving 500 error responses when accessing the Content Preview and Management APIs. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue
investigating
Some customers are receiving 500 error responses when accessing the Content Preview API. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue.
Cloudinary asset picker not working
Started:
investigating
We have noticed an issue where the asset picker in the Cloudinary Marketplace app is not working. We are investigating and will post an update when we know more.
Issues with full-text search and locale-based publishing for some EU customers
Started:
identified
We continue working towards full resolution.
identified
A small amount of EU customers might still experience issues related to locale-based publishing. We are working on resolving these.
monitoring
We have resolved the issue for all affected customers and are monitoring.
identified
We have resolved the issue for the majority of customers and are continuing working on full resolution.
identified
Some customers in the EU may experience issues finding content via full-text search. We have identified the issue and are working on a resolution.
Issues with content editing and publishing for some EU customers
Started:
identified
We continue working on the fix and have already seen resolution for the majority of customers affected by it.
identified
We continue working on the resolution.
identified
Editing and publishing errors have been resolved, but some published entries may not yet appear in filtered API requests for a small amount of EU customers. We continue working on the resolution.
identified
Some customers in the EU might see intermittent problems with editing and publishing content. We have identified the underlying issue and are working to resolve it.
Optimization Hub Unavailable
Started:
identified
The Optimization tab is unavailable for Contentful Personalization and Contentful Analytics customers.
Issues with file uploads
Started:
identified
Uploads via 3rd party cloud integrations are affected. We are working on a resolution.
investigating
Some customers are experiencing issues uploading files. We are investigating.
May 2026
Issues with the Contentful Web App
Started:
monitoring
We have addressed the issue and are monitoring the situation.
investigating
Some customers are experiencing issues with the Contentful Web App. We are investigating.
The Rich Text Editor is intermittently failing to render for some users
Started:
investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Increased error rates on Content Management API
Started:
monitoring
We have resolved the issue and are monitoring the situation.
investigating
Customers are experiencing errors on CMA and within the Web App, we are investigating.
Audit logs incomplete for days ranging between 30 of April and 4th of May.
Started:
identified
Due to an internal change in data permissions, some audit logging data was not delivered to customers between April 30 and May 4. The pipeline has since recovered, and today’s logs are being delivered as expected. We are now working to restore the missing logs from the past few days.
Some customers are experiencing issues logging in
Started:
monitoring
All issues have been resolved, we are monitoring the situation.
identified
We have identified the issue and are addressing it. Most emails are being sent again. SSO login issues have been resolved
investigating
Some customers are experiencing issues logging in/receiving email communication such as invitations and password resets. We are investigating.
April 2026
Issues accessing spaces/environments in the Contentful web app
Started:
monitoring
This was a transient issue and has resolved. We continue to monitor the situation.
investigating
Some customers are reporting issues accessing their spaces/environments in the Contentful web app. We are investigating the issue.
Customers experiencing issues with Workflows
Started:
identified
We are working on improving the situation and see reduced error rates on workflows management.
investigating
Some Customers are experiencing issues with workflows, we are investigating.
500 errors on Contentful APIs
Started:
monitoring
The situation has improved. We will continue to monitor.
investigating
Some customers are experiencing 500 errors on our APIs. We are investigating.
Customer's content not surfacing in the Contentful web app
Started:
monitoring
Customers are reporting spaces are accessible in the web app again. We are monitoring the situation.
investigating
Some customers are reporting spaces not being shown in the Contentful web app. We are investigating.
Some web app components inaccesible
Started:
identified
We have identified the issue and are beginning to roll out a fix. We anticipate this taking approximately one hour, and will continue to provide updates. This incident is impacting web app views only for certain components, but is not impacting data.
investigating
We've spotted that something has gone wrong with certain components in the web app. We're currently investigating the issue, and will provide an update soon.
March 2026
SSO login errors
Started:
monitoring
We have confirmed that customers are seeing resolution of the issue, and are currently monitoring for further confirmation.
identified
We have identified a possible cause of the SSO login error, and are addressing it now.
investigating
We're currently investigating reports of SSO login errors.
Optimization hub not rendering
Started:
investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Intermitent CMA errors
Started:
monitoring
The issue which caused the error spike on the Contentful Management API (CMA) has resolved. We are continuing to monitor.
investigating
We observed a high amount of CMA errors in the past 15 minutes. The errors have already subsided but we are actively investigating the problem.