Current answer
Contentful experienced a major incident: Issues with advanced caching on Content Delivery API. ServiceAlert observed recovery on Oct 2, 2026.
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Incident Lifecycle
Affected Components
Content Delivery API
Content Delivery API
Incident Timeline
Monitoring
The fix we implemented has resolved the issue for the remaining customers. We continue to monitor the situation.
Oct 2, 2026 at 8:43 AM UTC
Identified
The issue has been resolved for most customers. We continue to work on a resolution for everyone.
Oct 1, 2026 at 11:29 AM UTC
Identified
We are investigating issues with advanced caching (specifically Stale While Revalidate (SWR)). We have identified the issue and are working towards a resolution.
Oct 1, 2026 at 9:27 AM UTC
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