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Bitso Outage History

Daily provider-status observations and published incident history for Bitso.

Operational

Bitso is operational. Verified . Official provider source.

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67.9% of 56 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Service Degradation: Payoneer Deposits Impacted
major Observed active window 1h 35m

View incident details and source

Started:

monitoring
A fix has been implemented and we are monitoring the results.
investigating
Please be informed that USD deposits via Payoneer are currently impacted due to an ongoing incident from Payoneer. We are actively monitoring the situation and will resume processing Payoneer deposits as soon as the service is restored on their end. We apologize for any inconvenience this may cause. We will provide an update here as soon as we have more information. ------------------------------------ Por favor, tenga en cuenta que los depósitos en USD a través de Payoneer se encuentran actualmente afectados debido a un incidente en curso por parte de Payoneer. Estamos monitoreando activamente la situación y reanudaremos el procesamiento de los depósitos de Payoneer tan pronto como el servicio se restablezca por su parte. Lamentamos cualquier inconveniente que esto pueda causar. Proporcionaremos una actualización aquí tan pronto como tengamos más información.
Delays with some MXN withdrawals
major Observed active window 6h 30m

View incident details and source

Started:

Bank Transfer (SPEI)
monitoring
We have resolved the incident affecting MXN withdrawals. Following coordination with Banxico and our payment processing partner, transfer confirmations have been restored to normal processing times. All pending withdrawals have been successfully processed. Withdrawals are now fully enabled and operating normally. Thank you for your patience during this incident. --- Hemos resuelto el incidente que afectaba los retiros en MXN. Después de la coordinación con Banxico y nuestro socio de procesamiento de pagos, las confirmaciones de transferencia se han restaurado a los tiempos de procesamiento normales. Todos los retiros pendientes han sido procesados exitosamente. Los retiros ahora están completamente habilitados y funcionando normalmente. Agradecemos su paciencia durante este incidente.
identified
We will disable withdrawals until the incident on Banxico is fixed. --- Deshabilitaremos los retiros hasta que se resuelva el incidente en Banxico.
investigating
We continue to experience significant delays with MXN withdrawals via SPEI. Withdrawals are still processing, but affected transfers are taking longer than usual to complete. Banxico is investigating delays in transfer confirmations, with similar delays reported by other financial institutions. We are coordinating with Banxico and our payment processing partner while monitoring pending withdrawals. We do not yet have an estimated time for normal processing to resume. --- Continuamos experimentando retrasos significativos con retiros en MXN a través de SPEI. Los retiros aún se están procesando, pero las transferencias afectadas están tomando más tiempo de lo habitual en completarse. Banxico está investigando los retrasos en las confirmaciones de transferencia, con retrasos similares reportados por otras instituciones financieras. Estamos coordinando con Banxico y nuestro socio de procesamiento de pagos mientras monitoreamos los retiros pendientes. Aún no tenemos un tiempo estimado para que se reanude el procesamiento normal.
investigating
We are experiencing delays with some MXN withdrawals. Affected withdrawals may take longer than usual to complete, but funds are safe. Our team is actively investigating and working to restore normal processing times. We will update this page as the situation evolves. ---- Estamos experimentando retrasos con algunos retiros en MXN. Los retiros afectados pueden tomar más tiempo de lo habitual en completarse, pero los fondos están seguros. Nuestro equipo está investigando activamente y trabajando para restaurar los tiempos de procesamiento normales. Actualizaremos esta página a medida que la situación evolucione.
Issues affecting COP operations
minor Observed active window 8h 36m

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Started:

Bank Transfer
monitoring
Impact was caused due a OnGoing maintenance from DICE in the central bank in colombia Bre-B payouts were experiencing degradation. The Maintence is now finished and transactions are flowing success fully again. We will continue monitoring the transaction flow . We apologize for the inconvenience and thank you for your patience.
identified
One of our service providers is experiencing system issues affecting COP payout transactions. Our engineering team is following up to restore the service as soon as possible. Requests to our payout preview API (payments/v1/preview_payout) with BREB are facing instability. Your funds remain secure. We will update this page as soon as we have more information. We apologize for the inconvenience and thank you for your patience
BTC Lightning Withdrawals Temporarily Unavailable
major Observed active window 2h 46m

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Started:

BTC (Lightning Network)
investigating
We are currently experiencing issues affecting BTC withdrawals through the Lightning Network. Due to this, Lightning withdrawals are temporarily unavailable. Your funds remain secure. We apologize for the inconvenience. --------------------------------------- Actualmente estamos experimentando problemas que afectan a los retiros de BTC a través de la red Lightning. Debido a esto, los retiros por Lightning no están disponibles temporalmente. Tus fondos permanecen seguros. Ofrecemos disculpas por los inconvenientes. --------------------------------------- No momento, estamos enfrentando problemas que afetam os saques de BTC pela Lightning Network. Por isso, os saques via Lightning estão temporariamente indisponíveis. Seus fundos permanecem seguros. Pedimos desculpas pelo inconveniente.
September 2026
BTC, BCH & LTC Withdrawals: Temporarily Unavailable
major Observed active window 1h 28m

View incident details and source

Started:

Bitcoin Cash (BCH) Bitcoin (BTC) Litecoin (LTC)
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing issues affecting BTC, BCH, and LTC withdrawals. Due to this, withdrawals for these assets are temporarily unavailable. Your funds remain secure. We will update this page as soon as we have more information. We apologize for the inconvenience and thank you for your patience. ------------------------------------------ Actualmente estamos experimentando problemas que afectan a los retiros de BTC, BCH y LTC. Debido a esto, los retiros de estos activos no están disponibles temporalmente. Tus fondos permanecen seguros. Actualizaremos esta página tan pronto como tengamos más información. Ofrecemos disculpas por los inconvenientes y agradecemos tu paciencia.
ATOM | Cosmos Deposits & Withdrawals Temporarily Unavailable
major Observed active window 24h 20m

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Started:

monitoring
A fix has been implemented and we are monitoring the results.
investigating
Our third-party provider for the Cosmos network is currently undergoing scheduled maintenance. As a result, ATOM deposits and withdrawals are temporarily unavailable. Your funds remain secure. We will update this page as soon as we have more information. We apologize for the inconvenience and thank you for your patience. -------------------------------------------- Nuestro proveedor externo para la red de Cosmos se encuentra actualmente en un mantenimiento programado. Como resultado, los depósitos y retiros de ATOM no están disponibles temporalmente. Tus fondos permanecen seguros. Actualizaremos esta página tan pronto como tengamos más información. Ofrecemos disculpas por los inconvenientes y agradecemos tu paciencia.
WMTX buy conversions disabled
minor Observed active window 387h 26m

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Started:

identified
We are aware of a security incident affecting the WMTX token, which has caused significant price volatility. As a precaution, we have paused WMTX trading — only sell conversions are currently available. No other assets or account functions are affected. Our engineering team is following up to restore the service as soon as possible. Your funds remain secure. We will update this page as soon as we have more information. We apologize for the inconvenience and thank you for your patience. --- Estamos al tanto de un incidente de seguridad que afecta al token WMTX, el cual ha causado una volatilidad significativa en su precio. Como medida de precaución, hemos pausado el trading de WMTX — solo las conversiones de venta están disponibles por el momento. Ningún otro activo ni función de cuenta se ve afectado. Nuestro equipo de ingeniería está dando seguimiento para restablecer el servicio lo antes posible. Sus fondos permanecen seguros. Actualizaremos esta página tan pronto como tengamos más información. Nos disculpamos por los inconvenientes y agradecemos su paciencia.
Issues placing Buy Orders | Stocks
major Observed active window 37m

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Started:

Trading
investigating
We are currently investigating an issue on our third-party provider that is affecting our Stocks services while placing Buy Orders. To ensure a consistent experience, we have temporarily disabled new stock transactions. Our team is working to restore full functionality. We apologize for the inconvenience and will provide further updates as soon as they are available. ----------------------------------- Actualmente estamos investigando un problema con nuestro proveedor externo que está afectando nuestros servicios de Acciones al realizar órdenes de compra. Para garantizar una experiencia consistente, hemos deshabilitado temporalmente las nuevas transacciones con acciones. Nuestro equipo está trabajando para restablecer la funcionalidad completa. Ofrecemos disculpas por los inconvenientes y proporcionaremos más actualizaciones tan pronto como estén disponibles.
Cosmos Network Issues | ATOM Deposits & Withdrawals
major Observed active window 15h 38m

View incident details and source

Started:

ATOM (ATOM) - Cosmos Hub Network
monitoring
A fix has been implemented and we are monitoring the results.
investigating
The Cosmos network is currently experiencing an outage and block production has stalled. Due to this external network issue, ATOM deposits and withdrawals are temporarily unavailable. Your funds remain secure. We will update this page as soon as we have more information. We apologize for the inconvenience and thank you for your patience. ------------------------------------------ La red de Cosmos está experimentando una interrupción en este momento y la producción de bloques se ha dete...
Issues affecting PSE operations
major Observed active window 4h 0m

View incident details and source

Started:

Bank Transfer
monitoring
A fix has been implemented and we are monitoring the results.
investigating
One of our service providers is experiencing system issues affecting PSE transactions. Our engineering team is following up to restore the service as soon as possible. Your funds remain secure. We will update this page as soon as we have more information. We apologize for the inconvenience and thank you for your patience. ----------------------------------------------- Uno de nuestros proveedores de servicios está presentando problemas en sus sistemas que afectan las transacciones en PSE...

Legacy Incident Archive

32 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
BRL (PIX) withdrawals service degradation
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results. ------------------ Foi implementada uma correção e estamos monitorando os resultados.
identified
We are experiencing a service degradation affecting BRL withdrawals, which may result in processing delays. Our engineering team is actively working to restore normal service levels. We apologize for the inconvenience and appreciate your patience. ---------------------- Estamos enfrentando uma degradação no serviço de saques em BRL, o que pode resultar em atrasos no processamento. Nosso time de engenharia já está trabalhando para normalizar a operação. Pedimos desculpas pelo inconvenie...
March 2026
MXN transactions service degraded
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Transactions are flowing normally again and we are monitoring.
identified
We have detected an issue that is causing service degradation for MXN transactions, our engineering team is already working on this. An update will be shared once new information is available. We apologize for the inconvenience. ------------------------------- Hemos detectado degradación en el servicio de MXN, nuestro equipo de ingeniería se encuentra trabajando para resolver la situación lo antes posible. Estaremos informando a través de este medio. Lamentamos el inconveniente.
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