Current answer
Bitso experienced a minor incident: Issues affecting COP operations. ServiceAlert observed recovery on Oct 15, 2026.
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Incident Lifecycle
Affected Components
Bank Transfer
Incident Timeline
Monitoring
Impact was caused due a OnGoing maintenance from DICE in the central bank in colombia Bre-B payouts were experiencing degradation.
The Maintence is now finished and transactions are flowing success fully again.
We will continue monitoring the transaction flow . We apologize for the inconvenience and thank you for your patience.
The Maintence is now finished and transactions are flowing success fully again.
We will continue monitoring the transaction flow . We apologize for the inconvenience and thank you for your patience.
Oct 14, 2026 at 5:25 PM UTC
Identified
One of our service providers is experiencing system issues affecting COP payout transactions. Our engineering team is following up to restore the service as soon as possible.
Requests to our payout preview API (payments/v1/preview_payout) with BREB are facing instability.
Your funds remain secure. We will update this page as soon as we have more information.
We apologize for the inconvenience and thank you for your patience
Requests to our payout preview API (payments/v1/preview_payout) with BREB are facing instability.
Your funds remain secure. We will update this page as soon as we have more information.
We apologize for the inconvenience and thank you for your patience
Oct 14, 2026 at 3:38 PM UTC
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