New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Articulate Outage History

Uptime record, past incidents, and downtime history for Articulate.

Checking current status...
41.3% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 75% 12 3
April 2026 33.3% 30 20
March 2026 0% 4 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
AI Assistant: Course drafts are generating empty
minor

Started: May 6, 1:43 PM

monitoring
We deployed a fix, and AI Course Drafts are generating correctly again. We’re continuing to monitor performance to confirm the issue is fully resolved. Thank you for your patience while we worked through this.
May 6, 2:19 PM
investigating
We’re investigating an issue where AI Course Drafts may generate empty content. Refreshing the page may cause the content to appear. We’re sorry for the trouble. We’ll share another update as soon as we learn more.
May 6, 1:43 PM
Articulate 360: Delayed provisioning for users signing in to Articulate 360 with SSO
minor

Started: May 5, 8:08 PM

monitoring
We’ve fixed the issue that caused delays when provisioning users through SSO in Articulate 360. Provisioning is now working as expected. Some users may still notice short delays as systems fully catch up. We’re continuing to monitor the performance to ensure everything remains stable.
May 5, 8:52 PM
investigating
We’re investigating an issue that delays provisioning for some users signing into Articulate 360 with SSO. Impacted users may not see the expected access right away. We’ll share an update as soon as we know more.
May 5, 8:08 PM
E-Learning Heroes: Intermittent access issues
minor

Started: May 1, 6:04 PM

monitoring
E-Learning Heroes is now loading as expected. Our vendor is continuing to monitor performance to ensure stability. We’ll share another update soon.
May 1, 7:02 PM
investigating
We are continuing to investigate this issue.
May 1, 6:04 PM
investigating
Some users may have trouble accessing E-Learning Heroes or see an error message. We’re working with our vendor to stabilize the platform and understand the cause. We’ll share updates as we learn more. Thanks for your patience while we work on this.
May 1, 6:04 PM
April 2026
Review 360: Newly uploaded Storyline courses fail to load

Started: Apr 29, 5:00 PM

monitoring
This issue has been resolved. Storyline content uploaded to Review 360 now loads as expected. We’ll continue to monitor performance to ensure everything remains stable.
Apr 29, 5:57 PM
investigating
We’re investigating an issue where some Review 360 items fail to load. This is impacting newly uploaded Storyline courses. Existing content continues to work as expected. Creators may see a loading error or be unable to open newly published content in Review 360. We’re actively working to identify the cause and will share updates as soon as we have more information.
Apr 29, 5:00 PM
Rise 360: Audio and Video Stuck in Processing
minor

Started: Apr 24, 10:39 PM

monitoring
A fix has been implemented, and we’re monitoring to ensure processing is completing successfully.
Apr 24, 11:57 PM
investigating
We’re investigating an issue in Rise 360 where audio and video are stuck in processing. Our team is working to identify the cause and restore normal functionality. We’ll share updates as we learn more.
Apr 24, 10:39 PM
Articulate 360 Desktop App: Creators can’t sign in
critical

Started: Apr 21, 6:31 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 21, 7:22 PM
identified
The issue has been identified and a fix is being implemented.
Apr 21, 7:00 PM
investigating
We’re seeing an issue where Creators can’t sign in to the Articulate 360 desktop app. You may see sign-in failures or get stuck during login. This impacts launching and updating apps from the desktop app. Our team is investigating now. We’ll share updates as we learn more.
Apr 21, 6:31 PM