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82.1%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
investigating
We are aware of some accounts having issues accessing their accounts. Engineering is actively investigating now. We will share the next update within 30 minutes.
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Disruption to Advanced Search Editing on the Contacts page
minorSource not attested
Last archived state: resolved
View archived record details
identified
Engineers have successfully identified the root cause of the issue and verified a solution. The fix is currently being rolled out across all systems to restore the ability to edit advanced searches and segmentations.
Another update will be provided once the rollout is complete and functionality is fully restored.
identified
Engineers are actively investigating an issue affecting the Contacts section. Reports indicate that the ability to edit existing advanced searches and segmentations is currently unavailable. Investigation is underway to identify the root cause and restore full functionality.
Regular updates will be provided as new information becomes available.
April 2026
Trial Accounts cannot launch Landing Pages
minorSource not attested
Last archived state: resolved
View archived record details
identified
Engineers have identified an issue preventing new accounts from creating landing pages. Existing landing pages are unaffected. The cause has been identified and a fix is will be deployed as soon as possible.
Automations Builder Loading Issue
Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
The automation blocks are not currently loading in the Automations Builder. This does not impact your saved, active automations. Engineers are working to resolve the issue
March 2026
Campaign Sending Delay in EU region
minorSource not attested
Last archived state: resolved
View archived record details
identified
Engineers are continuing to investigate delays in campaign sending in the EU region.
identified
Engineers are continuing to investigate delays in campaign sending in the EU region.
identified
Engineers are continuing to investigate delays in campaign sending in the EU region.
identified
Engineers are continuing to investigate delays in campaign sending in the EU region.
identified
Engineers have observed delays in campaign sending in the EU region and are working on a resolution.
Title: Mobile App (iOS) App Heavily Degraded Performance
Source not attested
Last archived state: resolved
View archived record details
identified
Engineers have identified a fix and it is being deployed now
investigating
Engineers have detected that Mobile app (iOS) users are unable to log in. However, the web interface remains unaffected. We are investigating the issue and working to resolve it as soon as possible. During this time, you may experience slower response times or intermittent errors.
