Current answer
ActiveCampaign experienced a critical incident: Transactional Email Failures. ServiceAlert observed recovery on Sep 28, 2026.
Official ActiveCampaign status page Current ActiveCampaign status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Email
Incident Timeline
Monitoring
The backlogged messages are rapidly catching up. We expect full resolution within 20 minutes.
Sep 28, 2026 at 3:30 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 28, 2026 at 3:22 PM UTC
Identified
The issue has been identified and the backlogged messages have started to send. Engineering is working to expedite the catch up.
Sep 28, 2026 at 3:16 PM UTC
Investigating
Transactional email is currently failing to send. Engineering is investigating the root cause now and will report updates every 20 minutes.
Sep 28, 2026 at 3:05 PM UTC
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