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82.1%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
investigating
We are aware of some accounts having issues accessing their accounts. Engineering is actively investigating now. We will share the next update within 30 minutes.
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Issue impacting customer logins for a portion of users
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring closely to ensure resolution.
identified
The issue has been identified and a fix is in progress.
investigating
We are currently investigating an issue impacting customer logins for a portion of users. Affected customers may encounter errors or be unable to access their accounts. Our engineering team is actively working to pinpoint the cause and restore full access as quickly as possible.
Issue Affecting Segmented Campaigns in the EU Region
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Investigating: Engineers are currently investigating an issue affecting Campaign Sending in the EU Data Center. Engineers will provide another update in 30 minutes as more information becomes available.
Engineers are researching an issue that may caused some customer reports to intermittently not load.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
July 2026
Intermittent Page Access Issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are aware of intermittent issues accessing pages in some accounts. Our engineers are actively working to resolve the issue.
ActiveCampaign Platform Instability
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and we are working to recover.
investigating
ActiveCampaign is experiencing platform instability at this time. Teams are investigating root cause at this time.
Custom Objects for APAC customers.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been remediated and we are continue to monitor.
identified
Engineering is continuing to work on resolution.
identified
Engineering has identified the issue and is working on resolution.
investigating
We are continuing to investigate this issue.
investigating
Engineers are investigating an issue affecting Custom Objects for APAC customers. Additional information will be shared as the investigation progresses.
Customer accounts hosted in APAC region are unavailable.
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Customer accounts hosted in APAC region are unavailable. Engineers have identified the issue and a fix is being implemented.
June 2026
Issue with Campaign Editor
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Engineers are currently investigating an issue affecting some customers in the campaign editor. For impacted accounts, clicking the Save and Exit or Next buttons may not respond as expected, which can prevent users from moving forward in the editor.
Engineers are engaged and are actively working on the issue.
Issues loading the Contacts and Deals main pages
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
ActiveCampaign is experiencing a degradation of some parts of the platform Customers who are attempting to access the main Contacts or Deals pages may see the content fail to load. Other pages may also be impacted.
This issue is due to a security issue impacting a third party domain used to host assets for ActiveCampaign. If you are experiencing issues loading these or other pages, please reach out to support for more information. Symptoms may include pages that load the navigation but pres...
High error rate on US region
Source not attested
Last archived state: resolved
View archived record details
monitoring
Engineers are responding to a high error rate currently impacting the Hosted Legacy API, resulting in failed Web API requests.
To restore full functionality, Engineers reverted the platform to the previous stable version.
