Current answer
ActiveCampaign experienced a major incident: Whatsapp message responses delayed. ServiceAlert observed recovery on Oct 8, 2026.
Official ActiveCampaign status page Current ActiveCampaign status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
WhatsApp
Incident Timeline
Monitoring
The issue has been resolved and response messages are catching up now.
Oct 8, 2026 at 2:29 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 8, 2026 at 2:19 PM UTC
Investigating
We are aware of delays in receiving Whatsapp responses and engineering is actively investigating. Message sending is not impacted.
Oct 8, 2026 at 2:03 PM UTC
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