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81.1%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
80%
30
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
The issue impacting Edge Standard hostname provisioning has been mitigated through a resolution implemented with our upstream vendor. Provisioning functions are operating normally, and we are continuing to monitor system performance to ensure ongoing stability.
investigating
We are continuing our work with the upstream vendor to implement a resolution for the Edge Standard hostname provisioning failures. Thank you for your patience while we work to restore full functionality. We will post another update as soon as we have new findings.
investigating
Investigation into the Edge Standard hostname provisioning failures remains ongoing in coordination with our upstream vendor. There are no significant changes to report at this stage. We will share further updates as our investigation progresses.
investigating
We are continuing to investigate the Edge Standard hostname provisioning failures with the engineering team and upstream vendor. We are currently testing fresh domain provisioning to verify status and will share the next update once we have more findings.
investigating
We are aware of an issue affecting new domain onboarding to the Edge Standard CDN. Customers attempting to add a new domain may see the configuration remain in a “Configure Failed” state. Our team is actively investigating the issue and working to restore normal functionality as soon as possible. We will provide another update once the issue has been resolved.
investigating
We are aware of an issue affecting new domain onboarding to the Edge Standard CDN. Customers attempting to add a new domain may see the configuration remain in a “Configure Failed” state. Our team is actively investigating the issue and working to restore normal functionality as soon as possible. We will provide another update once the issue has been resolved.
We are no longer seeing new instances of the issue affecting pipeline job starts. Our team continues to monitor the service for any recurrence. Further updates will be provided as more information becomes available.
investigating
We are currently investigating an issue where some customers are experiencing timeouts and errors when attempting to initiate Pipelines jobs. Our engineering team is actively looking into the cause of these failures. We will provide another update as soon as more information becomes available.
Acquia has detected a temporary service interruption impacting the Acquia Task system. This is tied to an outage in AWS US-WEST-2 Region. We are seeing early signs of recovery and continue to monitor their status for full recovery.
Multiple customers are currently affected by what appears to be an outage impacting the Site Studio endpoint
Our upstream search infrastructure partner, SearchStax, has identified the root cause of the issue affecting the display of Pulse Performance Graphs. A fix is currently being implemented. Core search functionality remains fully operational and unaffected. We will continue to provide updates as the situation progresses.
investigating
Our upstream search infrastructure partner, SearchStax, is currently experiencing an issue affecting the display of Pulse Performance Graphs; core search functionality remains fully operational and unaffected. SearchStax is actively investigating and working toward a resolution — clearing browser cookies and refreshing the page may help in the meantime. We will provide updates as the situation progresses.
A fix has been implemented and we are monitoring to ensure stability. We're also processing work that accumulated during the incident.
investigating
We are currently investigating an issue with degraded file processing for customers hosted in the EU.
Legacy Incident Archive
23 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Acquia has detected a degradation for Log Streaming services
minorSource not attested
Last archived state: resolved
View archived record details
identified
Acquia has identified the root cause of the performance degradation affecting Log Streaming services on the Acquia Cloud Next platform. Customers may continue to experience missing logs when attempting to use the Log Streaming service. Our engineering team is actively working to implement a fix, and we will provide further updates as the resolution progresses.
investigating
Acquia is currently investigating a performance degradation affecting Log Streaming services on the Acquia Cloud Next platform. Customers may not see any logs when attempting to use Log Streaming service. We are actively investigating the problem, and we will provide updates as soon as more information becomes available.
Notice : Service Interruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue impacting multiple sites appears to be resolved, and affected sites are now accessible.We are continuing to monitor the platform closely. If you continue to experience any issues, please reach out via your existing support channels or respond to your open support ticket.We will share further updates as more information becomes available.restore stability as quickly as possible.We will continue to provide updates as more information becomes available.
investigating
We are observing a recurrence of the issue impacting multiple sites, and our engineering team is actively investigating.Some customers may again experience intermittent availability or degraded performance. We are working to identify the cause and restore stability as quickly as possible.We will continue to provide updates as more information becomes available.
monitoring
The issue impacting multiple sites appears to be resolved, and affected sites are now accessible.
We are continuing to monitor the platform closely. If you continue to experience any issues, please reach out via your existing support channels or respond to your open support ticket.
We will share further updates as more information becomes available.
investigating
We are currently investigating an issue impacting accessibility for multiple sites across the platform. At this time, the exact cause is still being determined, and our engineering team is actively working to identify and resolve the issue.
Some customers may experience intermittent availability or degraded performance. We will provide further updates as more information becomes available.
We appreciate your patience while we continue our investigation.
Acquia DAM Degraded File Processing Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We've implemented a fix for the issue causing degraded file processing performance. We're currently processing work that accumulated during the incident, so some previews may take longer than usual to generate during this time.
identified
We are continuing to work on a fix for this issue, we will continue to keep you updated as we work on this.
identified
We are continuing to work on a fix for this issue.
identified
The issue causing degraded file processing performance for some customers has been identified and we are working on a fix.
investigating
We're currently investigating an issue causing degraded file processing performance for some customers.
