Acquia Inc Outage History
Uptime record, past incidents, and downtime history for Acquia Inc.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 50% | 12 | 6 |
| April 2026 | 73.3% | 30 | 8 |
| March 2026 | 100% | 4 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Acquia has detected a service interruption affecting multiple servers and balancers in us-east-1b
Started: May 8, 12:16 AM
investigating
This issue impacts Acquia CDP clients & few Acquia Cloud Platform customers on the US Prod platform. We are still maintaining communication with our upstream provider as work is done to resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more information becomes available.
May 8, 11:24 PM
investigating
This issue is impact Acquia CDP clients & few Acquia Cloud Platform customers on the US Prod platform. We are still maintaining communication with our upstream provider while work is done to resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more information becomes available.
May 8, 9:43 PM
investigating
This issue continues to impact Acquia CDP clients & few Acquia Cloud Platform customers on the US Prod platform. We are maintaining close communication with our upstream provider while work is done resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more information becomes available.
May 8, 7:37 PM
investigating
We have successfully relaunched services & has unblocked issue for the majority of impacted Acquia Cloud platform customers. However, the underlying issue continues to impact Acquia CDP clients & few Acquia Cloud Platform customers on the US Prod platform. We are maintaining close communication with our upstream provider while they work to resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another up...
May 8, 5:36 PM
investigating
We have successfully relaunched services & has unblocked issue for the majority of impacted Acquia Cloud platform customers. These services are currently showing signs of recovery, and we are monitoring them closely to ensure continued stability. However, the underlying issue continues to impact Acquia CDP clients on the US Prod platform. We are maintaining close communication with our upstream provider while they work to resolve the underlying issue. Mitigation efforts are still underway, an...
May 8, 3:04 PM
investigating
We are maintaining close communication with our upstream provider while they work to resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more information becomes available.
May 8, 1:14 PM
investigating
We continue to maintain close communication with our upstream provider as they work to resolve the underlying issue. During our ongoing investigation, we have identified that Acquia CDP clients on the US Prod platform are also currently impacted by this outage. Mitigation efforts remain underway, and our team is continuously monitoring the environment. We will provide our next update as soon as there is a change in status or more information becomes available.
May 8, 11:10 AM
investigating
We are maintaining close communication with our upstream provider as they work to resolve the underlying issue. Mitigation efforts are still underway, and our team is continuously monitoring the environment. We will provide our next update as soon as there is a change in status.
May 8, 10:23 AM
investigating
Our teams remain actively engaged with our upstream provider to resolve the ongoing impact to our services. We are continuously monitoring the situation and will provide further updates as soon as we have new details to share.Our next scheduled update will be at 10:00 AM UTC.
May 8, 8:12 AM
investigating
We are continuing to work with our upstream provider to address the ongoing service interruption. Our engineering teams remain actively engaged in resolving the issue. We will provide another update as soon as more information becomes available.
May 8, 6:48 AM
investigating
Acquia is impacted by upstream provider. Our teams are working diligently to resolve the issue. We will continue to provide updates as soon as they are available.
May 8, 5:39 AM
investigating
Acquia is still investigating the cause of the issue, we will provide additional updates as they become available.
May 8, 3:47 AM
investigating
We are continuing to investigate a service interruption that impacts multiple servers and balancers in AWS Availability Zone us-east-1b. Our teams are working diligently to resolve the issue. We will continue to provide updates as soon as they are available.
May 8, 2:34 AM
investigating
Acquia has detected a service interruption affecting multiple servers and balancers in AWS Availability Zone us-east-1b. Acquia is investigating the cause and working to restore full services as soon as possible.
May 8, 12:16 AM
Degraded Portals Performance
Started: May 5, 7:43 PM
monitoring
A fix has been implemented for the issue causing degraded Portals performance and we're monitoring to ensure stability.
May 5, 11:21 PM
identified
We've identified the issue causing degraded Portals performance for some customers and we are working on a fix.
May 5, 11:08 PM
investigating
We are still investigating an issue where some customers are encountering degraded performance when loading Portals.
May 5, 10:13 PM
investigating
We are investigating an issue where some customers are encountering degraded performance when loading Portals.
May 5, 7:43 PM
April 2026
Acquia DAM Degraded Performance
Started: Apr 29, 3:33 PM
identified
We have identified the issue causing the global navigation bar to take longer to load than expected, and we are working on a fix.
Apr 29, 10:40 PM
investigating
We are continuing to investigate an issue where the global navigation bar is taking longer to load than expected.
Apr 29, 9:08 PM
investigating
We are investigating an issue where the global navigation bar is taking longer to load than expected.
Apr 29, 3:33 PM
Issue Impacting Code Deployments on Cloud Platform
Started: Apr 21, 4:41 PM
monitoring
We have implemented a fix for the issue impacting code deployment for a subset of customers on our cloud platform. We are actively monitoring our resolution, please let us know if you continue to experience issues with Git push commands. We will continue to keep you updated and appreciate your continued patience.
Apr 21, 10:26 PM
identified
We identified the issue impacting code deployment for a subset of customers on our cloud platform. Our engineering team remains actively engaged and are working toward a resolution, and users may continue to experience issues with Git push commands during this time. We will share further updates as more information becomes available and appreciate your continued patience.
Apr 21, 10:05 PM
investigating
We are continuing to investigate the issue impacting code deployment for a subset of customers on our cloud platform. Our engineering team remains actively engaged and are working toward a resolution, and users may continue to experience issues with Git push commands during this time. We will share further updates as more information becomes available and appreciate your continued patience.
Apr 21, 7:12 PM
investigating
Acquia is currently investigating an issue impacting code deployments for a subset of customers on our Cloud Platform, where users may experience rejected git push commands. Our internal team is actively working to resolve the issue and restore full deployment functionality as soon as possible. We apologise for the inconvenience and will provide further updates as more information becomes available.
Apr 21, 4:41 PM
Issue Impacting Code Deployments on Cloud Platform
Started: Apr 21, 4:08 AM
investigating
We are continuing to investigate the issue impacting code deployment for a subset of customers on our cloud platform. Our engineering team remains actively engaged and are working toward a resolution, and users may continue to experience issues with Git push commands during this time. We will share further updates as more information becomes available and appreciate your continued patience.
Apr 21, 7:41 AM
investigating
Acquia is currently investigating an issue impacting code deployments for a subset of customers on our Cloud Platform, where users may experience rejected git push commands. Our internal team is actively working to resolve the issue and restore full deployment functionality as soon as possible. We apologise for the inconvenience and will provide further updates as more information becomes available.
Apr 21, 4:08 AM
Acquia has detected TFA Authentication Issues Resulting in 403 Forbidden Errors
Started: Apr 20, 5:39 AM
monitoring
Our engineering team has implemented a fix for the Two-Factor Authentication (TFA) issue that was preventing some users from logging into the Acquia Cloud UI. Services appear to be recovering, and we are actively monitoring the systems to ensure full stability.
If you continue to experience a 403 Forbidden error or any other login issues, please file a support ticket with our team. We will provide a final update once we have confirmed the issue is fully resolved.
Apr 20, 6:27 AM
investigating
We are currently investigating an issue with Two-Factor Authentication (TFA) that is preventing some users from logging into the Acquia Cloud UI. Affected users may encounter a 403 Forbidden error. Our team is working to resolve this, and we will provide further updates as they become available.
Apr 20, 5:39 AM
Issue Impacting Code Deployments on Cloud Platform
Started: Apr 17, 5:32 PM
monitoring
Acquia has deployed a fix for the issue impacting code deployments for a subset of customers on our Cloud Platform, where users experienced rejected git push commands. Our team is currently monitoring the situation to ensure full deployment functionality is completely restored. We apologise for the inconvenience and will provide a final update once we confirm the issue is fully resolved.
Apr 17, 6:19 PM
investigating
Acquia is currently investigating an issue impacting code deployments for a subset of customers on our Cloud Platform, where users may experience rejected git push commands. Our internal team is actively working to resolve the issue and restore full deployment functionality as soon as possible. We apologise for the inconvenience and will provide further updates as more information becomes available.
Apr 17, 5:32 PM
Acquia has detected a degradation for Log Streaming services
Started: Apr 10, 6:32 PM
identified
Acquia has identified the root cause of the performance degradation affecting Log Streaming services on the Acquia Cloud Next platform. Customers may continue to experience missing logs when attempting to use the Log Streaming service. Our engineering team is actively working to implement a fix, and we will provide further updates as the resolution progresses.
Apr 10, 6:53 PM
investigating
Acquia is currently investigating a performance degradation affecting Log Streaming services on the Acquia Cloud Next platform. Customers may not see any logs when attempting to use Log Streaming service. We are actively investigating the problem, and we will provide updates as soon as more information becomes available.
Apr 10, 6:32 PM
Notice : Service Interruption
Started: Apr 10, 2:05 AM
monitoring
The issue impacting multiple sites appears to be resolved, and affected sites are now accessible.We are continuing to monitor the platform closely. If you continue to experience any issues, please reach out via your existing support channels or respond to your open support ticket.We will share further updates as more information becomes available.restore stability as quickly as possible.We will continue to provide updates as more information becomes available.
Apr 10, 4:09 AM
investigating
We are observing a recurrence of the issue impacting multiple sites, and our engineering team is actively investigating.Some customers may again experience intermittent availability or degraded performance. We are working to identify the cause and restore stability as quickly as possible.We will continue to provide updates as more information becomes available.
Apr 10, 2:50 AM
monitoring
The issue impacting multiple sites appears to be resolved, and affected sites are now accessible.
We are continuing to monitor the platform closely. If you continue to experience any issues, please reach out via your existing support channels or respond to your open support ticket.
We will share further updates as more information becomes available.
Apr 10, 2:35 AM
investigating
We are currently investigating an issue impacting accessibility for multiple sites across the platform. At this time, the exact cause is still being determined, and our engineering team is actively working to identify and resolve the issue.
Some customers may experience intermittent availability or degraded performance. We will provide further updates as more information becomes available.
We appreciate your patience while we continue our investigation.
Apr 10, 2:05 AM
Acquia DAM Degraded File Processing Performance
Started: Apr 9, 1:12 PM
monitoring
We've implemented a fix for the issue causing degraded file processing performance. We're currently processing work that accumulated during the incident, so some previews may take longer than usual to generate during this time.
Apr 9, 7:25 PM
identified
We are continuing to work on a fix for this issue, we will continue to keep you updated as we work on this.
Apr 9, 6:22 PM
identified
We are continuing to work on a fix for this issue.
Apr 9, 3:56 PM
identified
The issue causing degraded file processing performance for some customers has been identified and we are working on a fix.
Apr 9, 1:45 PM
investigating
We're currently investigating an issue causing degraded file processing performance for some customers.
Apr 9, 1:12 PM