Service Interruption Affecting Certain Acquia Cloud Next Applications
View the provider incident record →Current answer
Acquia Inc experienced a major incident: Service Interruption Affecting Certain Acquia Cloud Next Applications. ServiceAlert observed recovery on Oct 6, 2026.
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Incident Lifecycle
Affected Components
Acquia Cloud Next
Incident Timeline
Identified
We have identified the root cause of the issue resulting in site unavailability and performance issues for a subset of Acquia Cloud Next applications. We are working towards implementing a fix. We will provide another update once we can verify full service restoration.
Oct 6, 2026 at 1:02 PM UTC
Investigating
We are continuing to investigate the site unavailability and performance issues affecting a subset of Acquia Cloud Next applications. Impacted customers might see intermittent 404 Not Found errors while accessing their application.
Our engineering and operations teams remain actively engaged in determining the root cause. We will provide another update as soon as more information becomes available.
Our engineering and operations teams remain actively engaged in determining the root cause. We will provide another update as soon as more information becomes available.
Oct 6, 2026 at 12:40 PM UTC
Investigating
We are currently investigating reports of site unavailability and performance issues affecting a subset of applications on Acquia Cloud Next.
Our engineering and operations teams are actively analyzing the issue to determine the root cause and restore full service as quickly as possible.
Our engineering and operations teams are actively analyzing the issue to determine the root cause and restore full service as quickly as possible.
Oct 6, 2026 at 11:31 AM UTC
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