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Acquia Campaign Studio – Email Rendering Issues in Outlook

Minor Impact Resolved Duration: 1d 19h 46m November 10, 2026
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Current answer

Acquia Inc experienced a minor incident: Acquia Campaign Studio – Email Rendering Issues in Outlook. ServiceAlert observed recovery on Nov 12, 2026.

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Incident Lifecycle

Identified Identified Identified

Incident Timeline

Identified
Acquia is continuing to work on a resolution for the Outlook email rendering issue affecting Acquia Campaign Studio instances opted into General Availability. We apologize for the continued inconvenience and will provide further updates as soon as more progress is made.
Nov 12, 2026 at 5:41 AM UTC
Identified
Acquia is still working on a fix to address an issue with Acquia Campaign Studio impacting all instances opted into General Availability that is causing emails sent to not render in Outlook properly. We will provide updates as they are available.
Nov 10, 2026 at 7:49 PM UTC
Identified
Acquia has identfied an issue with Acquia Campaign Studio impacting all instances opted into General Availability, causing emails sent to not render in Outlook properly. If you are uncertain if your instance is impacted, please reach out to Support. We will continue to keep you updated.
Nov 10, 2026 at 5:33 PM UTC
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