ABBYY Outage History
Uptime record, past incidents, and downtime history for ABBYY.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 51.9% | 27 | 13 |
| May 2026 | 58.1% | 31 | 13 |
| April 2026 | 56.7% | 30 | 13 |
| March 2026 | 66.7% | 3 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Vantage 3 US - Processing Delays
Started: Jun 24, 4:24 PM
monitoring
Our cloud provider has successfully completed the required scaling activities, and performance has returned to normal in the ABBYY Vantage 3 US region. Document processing is operating as expected.
We will continue to closely monitor the platform to ensure stability and will provide further updates if needed.
Customers experiencing stuck transactions and/or Manual Review issues will need to reprocess the affected transactions.
If assistance is needed with reprocessing stuck transactions, p...
Jun 26, 4:38 PM
identified
We have identified that some transactions became stuck in a processing state during the incident. This issue is affecting both the Vantage 3 EU and US regions, although it is currently more prevalent in the US region.
Document processing performance has improved; however, infrastructure scaling efforts with our cloud provider are still ongoing. Our cloud provider has estimated that these scaling activities will be completed this weekend. Until those activities are complete, some transaction...
Jun 25, 5:58 PM
monitoring
Performance has returned to normal, and document processing is operating as expected. We will continue to closely monitor the platform to ensure stability and will provide further updates if needed.
Jun 25, 10:48 AM
identified
We are actively working with our cloud provider on infrastructure changes to address the ongoing performance degradation.
We continue to monitor the platform closely and will provide further updates as progress is made.
Next Update: 11 AM UTC
Jun 25, 8:13 AM
identified
We are continuing to work on the fix, and we will keep you posted as and when we have further updates.
Next Update will be at 8:00 AM UTC.
Jun 25, 5:55 AM
identified
Our Engineering and Cloud Operations teams continue to work on increasing available capacity in the Vantage 3 US region.
We are also working with our cloud provider to investigate challenges with scaling the environment. At this time, customers may continue to experience delayed document processing, with some transactions remaining in a processing state longer than expected. Users may also experience delays as documents move through the workflow or load in Manual Review.
We will provide a...
Jun 24, 7:26 PM
investigating
We are currently investigating reports of delayed document processing in the Vantage 3 US region.
Some transactions may remain in a processing state longer than expected, and users may experience delays as documents move through the workflow or load in Manual Review.
We have identified that the delays are related to an unusual increase in processing load, which is exceeding the currently available resources.
Our Engineering and Cloud Operations teams are actively working to increase ava...
Jun 24, 4:24 PM
Vantage 3 EU - Processing Delays
Started: Jun 24, 3:27 PM
identified
We have identified that some transactions became stuck in a processing state during the incident. This issue is affecting both the Vantage 3 EU and US regions, although it is currently more prevalent in the US region.
Document processing performance has improved; however, infrastructure scaling efforts with our cloud provider are still ongoing. Our cloud provider has estimated that these scaling activities will be completed this weekend. Until those activities are complete, some transaction...
Jun 25, 5:58 PM
monitoring
Performance has returned to normal, and document processing is operating as expected. We will continue to closely monitor the platform to ensure stability and will provide further updates if needed.
Jun 25, 10:48 AM
identified
We are actively working with our cloud provider on infrastructure changes to address the ongoing performance degradation.
We continue to monitor the platform closely and will provide further updates as progress is made.
Next Update: 11 AM UTC
Jun 25, 8:14 AM
identified
We are continuing to work on the fix, and we will keep you posted as and when we have further updates.
Next Update will be at 8:00 AM UTC.
Jun 25, 5:55 AM
identified
We continue to work with our cloud provider to scale additional resources. This process is taking longer than expected due to resource constraints reported by the provider, and we have been advised that scaling efforts may continue through the weekend. In parallel, we are performing optimizations within the existing environment to help reduce customer impact as much as possible.
During this time, some transactions may remain in a processing state longer than expected, and users may also expe...
Jun 25, 12:17 AM
identified
Our Engineering and Cloud Operations teams continue to work on increasing available capacity in the Vantage 3 EU region.
We are also working with our cloud provider to investigate challenges with scaling the environment. At this time, customers may continue to experience delayed document processing, with some transactions remaining in a processing state longer than expected. Users may also experience delays as documents move through the workflow or load in Manual Review.
We will provide a...
Jun 24, 7:25 PM
identified
We have identified that the processing delays in the Vantage 3 EU region are related to an unusual increase in load that is overwhelming the available processing resources.
Our engineering and cloud operations teams are actively working to increase available resources and restore normal processing performance. Customers may continue to experience delays while transactions are processed and the backlog is reduced.
We will provide another update as soon as additional progress has been made.
Jun 24, 4:23 PM
investigating
We are currently investigating reports of delayed document processing in the Vantage 3 EU region. Some transactions may remain in a processing state longer than expected, and users may experience delays when documents are moving through the workflow or loading in Manual Review.
Our engineering and cloud operations teams are actively reviewing the affected services and processing queues. We will provide an update as soon as more information is available.
We apologize for the disruption and...
Jun 24, 3:27 PM
Degraded Performance in Vantage 2.7 EU Region
Started: Jun 4, 4:38 PM
investigating
Update:
Cloud Operations has implemented a fix. Initial validation was completed by processing a test document, and performance appears to be back to normal. Awaiting confirmation from the customer on whether they are seeing the expected performance on their tenant.
Jun 4, 5:13 PM
investigating
Dear All,
We are currently investigating slow performance affecting ABBYY Vantage 2.7 in the EU region.
Customers may experience increased processing times or delays when using Vantage 2.7 EU. At this time, no other regions are affected.
Our team is urgently investigating the root cause and working to restore normal performance as quickly as possible. We will provide another update as soon as more information is available.
Jun 4, 4:38 PM
April 2026
ABBYY Vantage 3.0 US is currently unavailable
Started: Apr 24, 2:35 PM
identified
Our cloud provider continues to experience issues within the affected environment; however, mitigation efforts are showing signs of improvement. Recovery work remains in progress, and ABBYY continues to monitor the situation closely. The next update will be provided at 20:10 UTC
Apr 24, 7:14 PM
identified
Our cloud provider continues to implement mitigation steps across the affected environment. Recovery efforts remain in progress, but full recovery has not yet been validated. ABBYY Vantage 3.0 US remains the only affected version and region at this time. The next update will be provided at 19:10 UTC.
Apr 24, 6:10 PM
identified
We continue to work with our cloud provider to resolve the incident affecting their ability to provision and scale resources. ABBYY Vantage 3.0 US remains the only affected version and region at this time. The next update will be provided at 18:10 UTC.
Apr 24, 5:10 PM
identified
We continue to investigate the issue with our cloud provider and are working with them to restore normal provisioning and scaling capabilities. ABBYY Vantage 3.0 US remains the only affected version and region at this time. The next update will be provided at 17:10 UTC.
Apr 24, 4:45 PM
identified
We are actively working with our cloud provider to resolve an incident affecting their ability to provision and scale resources. We will continue to monitor progress and provide updates as more information becomes available.
Apr 24, 4:00 PM
investigating
We are actively investigating the impact of an issue with our cloud provider on ABBYY Vantage 3.0 US.
Apr 24, 3:40 PM
investigating
We are continuing to work to resolve the issue affecting ABBYY Vantage 3.0 US. At this time, ABBYY Vantage 3.0 US is the only affected version and region. No other ABBYY Vantage versions or regions are currently impacted.
Apr 24, 3:11 PM
investigating
ABBYY Vantage 3.0 US is currently unavailable.
We are actively investigating the issue and working to restore service as quickly as possible.
We apologize for the inconvenience and will provide updates as more information becomes available.
Apr 24, 2:35 PM