Vantage Cloud 3 US: Errors when opening or editing skills in Advanced Designer
View the provider incident record →Current answer
ABBYY experienced a major incident: Vantage Cloud 3 US: Errors when opening or editing skills in Advanced Designer. ServiceAlert observed recovery on Nov 10, 2026.
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Incident Lifecycle
Affected Components
US
Incident Timeline
Monitoring
We have identified the cause of the errors affecting Advanced Designer in the Vantage 3 US environment and applied a fix. Users should now be able to open and edit skills normally. We are monitoring to confirm that the issue is resolved.
If you continue to see errors, please contact ABBYY Support at https://support.abbyy.com. We will provide another update once we have confirmed resolution.
If you continue to see errors, please contact ABBYY Support at https://support.abbyy.com. We will provide another update once we have confirmed resolution.
Nov 9, 2026 at 11:09 PM UTC
Investigating
We are investigating reports of errors when opening or editing skills in ABBYY Vantage Advanced Designer in the Vantage Cloud 3 US environment. Affected users may see the message “Server request failed: 500 Internal Server Error” or “The skill cannot be edited”.
Our teams are working to identify the cause. We will provide an update as more information becomes available.
Our teams are working to identify the cause. We will provide an update as more information becomes available.
Nov 9, 2026 at 9:24 PM UTC
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