Global: Invoice Emails - some invoice, quote and statement emails may be delayed
View the provider incident record →Current answer
Xero experienced a minor incident: Global: Invoice Emails - some invoice, quote and statement emails may be delayed. ServiceAlert observed recovery on Sep 1, 2026.
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Incident Lifecycle
Affected Components
Invoicing, Bills & Quotes
Incident Timeline
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Sep 1, 2026 at 5:24 AM UTC
Investigating
We are aware that customers trying to send invoices, quotes and statements from Xero are experiencing a delay in those emails being delivered. Our team is investigating this with urgency. Please note that all emails are being queued and will be sent once this issue is resolved.
Sep 1, 2026 at 3:41 AM UTC
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