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Xero

Degraded Performance: US Payroll (Powered by Gusto)

Minor Impact Resolved Duration: 6h 37m September 29, 2026
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Current answer

Xero experienced a minor incident: Degraded Performance: US Payroll (Powered by Gusto). ServiceAlert observed recovery on Sep 30, 2026.

Official Xero status page Current Xero status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring
Affected Components
US Payroll, powered by Gusto

Incident Timeline

Monitoring
Gusto has implemented a fix and we are currently monitoring the results.
Sep 30, 2026 at 1:35 AM UTC
Identified
We're aware that some customers may experience errors when accessing Jobs and Contractors using US Payroll in Xero due to an issue on Gusto's side. Gusto have identified the cause and currently working on a fix.
Sep 29, 2026 at 8:57 PM UTC
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