Current answer
Xero experienced a minor incident: UK: MTD IT - Some customers receiving errors. ServiceAlert observed recovery on Sep 7, 2026.
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Incident Lifecycle
Affected Components
Tax Reporting - UK VAT & MTD
Incident Timeline
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Sep 7, 2026 at 6:41 PM UTC
Identified
We have identified the cause of the issue where some UK customers trying to submit via MTD IT are receiving error messages. Our team are working on a fix for this issue.
Sep 7, 2026 at 3:46 PM UTC
Investigating
We are aware some UK customers trying to submit filings via MTD IT are receiving error messages. Our team is investigating this with urgency.
Sep 7, 2026 at 3:30 PM UTC
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