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Xero

UK: Tax - Errors and slowness with MTD ITSA and VAT

Minor Impact Resolved Duration: 2h 29m August 28, 2026
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Current answer

Xero experienced a minor incident: UK: Tax - Errors and slowness with MTD ITSA and VAT. ServiceAlert observed recovery on Aug 28, 2026.

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Incident Lifecycle

Investigating
Affected Components
Tax Reporting - UK VAT & MTD

Incident Timeline

Investigating
We are aware some UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT. This is due to an increased error rate at HMRC services. We are investigating the issue and in contact with HMRC.
Aug 28, 2026 at 9:15 AM UTC
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