Current answer
Xero experienced a minor incident: UK: MTD IT - Some customers receiving errors. ServiceAlert observed recovery on Nov 14, 2026.
Looking for an update now? Check the current status, or follow Xero for future changes.
Incident Lifecycle
Affected Components
Tax Reporting - UK VAT & MTD
Incident Timeline
Identified
We are aware some customers are receiving errors or time outs when trying to use MTD IT. This is due to an error being received from HMRC's services. We have contacted HMRC to investigate.
Nov 14, 2026 at 6:17 PM UTC
Was your business affected by this Xero outage?
Follow Xero and route available status alerts to email or a team channel.