Current answer
Xero experienced a minor incident: UK: CIS - Error when verifying CIS contractors. The provider currently marks this incident Identified.
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Incident Lifecycle
Affected Components
Tax Reporting - UK VAT & MTD
Incident Timeline
Identified
HMRC have confirmed there are currently known issues with the CIS verification service and you can find more information on their website https://www.gov.uk/government/publications/construction-industry-scheme-service-availability-and-issues/construction-industry-scheme-cis-service-availability-and-issues
Nov 12, 2026 at 10:09 AM UTC
Investigating
We are aware UK customers trying to verify CIS contractors are receiving an error message. This is due to an error with HMRC's services and we've reached out to HMRC asking them to investigate.
Nov 12, 2026 at 9:51 AM UTC
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