UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)
View the provider incident record →Current answer
Xero experienced a minor incident: UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll). ServiceAlert observed recovery on Sep 15, 2026.
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Incident Lifecycle
Affected Components
UK Payroll
Incident Timeline
Monitoring
HMRC has resolved the issue that caused delayed responses from its services. We are monitoring the results.
Sep 15, 2026 at 7:22 AM UTC
Identified
HMRC have let us know that there is an ongoing investigation into the delayed responses from their services which is impacting UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax.
Sep 14, 2026 at 3:53 PM UTC
Investigating
We're aware that UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax may experience a delay in filings processing. This is due to our systems receiving errors from HMRC's services. We have contacted HMRC for assistance.
Sep 14, 2026 at 3:08 PM UTC
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