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GLOBAL - WatchGuard Cloud Operator management errors

Major Impact Resolved Duration: 1h 25m October 16, 2026
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Current answer

WatchGuard Technologies experienced a major incident: GLOBAL - WatchGuard Cloud Operator management errors. ServiceAlert observed recovery on Oct 16, 2026.

Official WatchGuard Technologies status page Current WatchGuard Technologies status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating
Affected Components
Operator Administration:::AMER Operator Administration:::EMEA Operator Administration:::APAC

Incident Timeline

Investigating
We are continuing to investigate this issue. Attempting to add or modify a WatchGuard Cloud operator will result in an unexpected "Must select at least one account group" error. We'll post our next update in 30 minutes, if not sooner.
Oct 16, 2026 at 8:40 PM UTC
Investigating
We're investigating unexpected validation errors when attempting to add new WatchGuard Cloud Operators or update existing WatchGuard Cloud Operators. Once we determine the impact and scale of this issue. We'll post our next update in 30 minutes, if not sooner.
Oct 16, 2026 at 7:59 PM UTC
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