New Multi-region uptime checks and custom-domain status pages

SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries Across Europe and Middle East & Africa

Minor Impact Resolved Duration: 6h 11m September 11, 2026
View the provider incident record →

Current answer

Twilio experienced a minor incident: SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries Across Europe and Middle East & Africa. ServiceAlert observed recovery on Sep 11, 2026.

Official Twilio status page Current Twilio status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Twilio for future changes.

Incident Lifecycle

Investigating Identified Identified Identified Monitoring
Affected Components
SMS, Europe SMS, Middle East & Africa

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 11, 2026 at 4:55 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 11, 2026 at 4:35 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 11, 2026 at 2:35 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 11, 2026 at 1:34 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 11, 2026 at 12:53 PM UTC
Was your business affected by this Twilio outage?
Follow Twilio and route available status alerts to email or a team channel.