Twilio Outage History
Uptime record, past incidents, and downtime history for Twilio.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 0% | 25 | 25 |
| April 2026 | 0% | 30 | 30 |
| March 2026 | 0% | 31 | 31 |
| February 2026 | 0% | 5 | 5 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
SMS Delivery Delays from Twilio to Multiple Networks in Turkey
Started: May 25, 5:17 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 25, 5:17 PM
Voice Call Failures from Multiple Networks to a Subset of Twilio Singapore Phone Numbers
Started: May 25, 4:14 PM
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 25, 5:23 PM
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 25, 4:22 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 25, 4:14 PM
SMS Delivery Delays from Twilio Phone Numbers to Telkom South Africa
Started: May 25, 3:47 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Telkom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 25, 4:54 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telkom network subscribers in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 25, 3:53 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telekom network subscribers in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 25, 3:47 PM
Twilio Accounts may not be able to Connect to Dialogflow VirtualAgent for Voice
Started: May 25, 1:30 AM
investigating
We are observing recovery and improvement in latency when conversing with Dialogflow CX agents via <Connect><VirtualAgent>. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
May 25, 4:21 AM
investigating
We are continuing to experience latency conversing with voice Dialogflow CX agents via <Connect><VirtualAgent>. Our engineers are still investigating the issue with our partner. We will provide another update in 2 hours or as soon as more information becomes available.
May 25, 2:30 AM
investigating
Our engineers have identified an issue with elevated latency conversing with Dialogflow CX agents via <Connect><VirtualAgent> and are currently investigating. We expect to provide another update in 1h or as soon as more information becomes available.
May 25, 1:30 AM
SMS Delivery Delays from a Subset of Twilio Phone Numbers to TCell Tajikistan
Started: May 23, 5:17 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 23, 9:06 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 23, 5:06 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 23, 3:05 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 23, 12:25 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 23, 8:19 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 23, 6:18 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 23, 5:18 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 23, 5:17 AM
MMS Delivery Delays from a Subset of Twilio Short Codes to T-Mobile United States
Started: May 22, 5:03 PM
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 22, 9:39 PM
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 22, 9:19 PM
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 22, 7:12 PM
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 22, 6:12 PM
investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 22, 6:03 PM
investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 22, 5:03 PM
SMS Delivery Receipt Delays From a Subset of Twilio Long Codes and Toll-Free Numbers to Viaero United States
Started: May 21, 10:59 PM
monitoring
We are observing recovery in SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
May 22, 3:50 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
May 22, 1:54 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
May 22, 5:49 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
May 22, 1:51 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
May 21, 11:55 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
May 21, 10:59 PM
SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in France
Started: May 21, 7:44 PM
monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 21, 8:47 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 21, 7:44 PM
SMS Delivery Delays from a Subset of Twilio Long Codes and Toll-Free Numbers to Viaero United States
Started: May 21, 5:35 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 21, 8:10 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 21, 7:00 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 21, 5:54 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 21, 5:35 PM
SMS Delivery Delays from Twilio Phone Numbers to Airtel Kenya
Started: May 21, 4:49 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Airtel network subscribers in Kenya and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 21, 6:11 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 21, 5:15 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 21, 4:49 PM
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Liberty Puerto Rico
Started: May 21, 10:10 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 21, 2:09 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 21, 1:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 21, 11:10 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 21, 10:10 AM
SMS Delivery Delays and Failures from a Subset of Twilio Phone Numbers to China Mobile Hong Kong
Started: May 21, 5:27 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to China Mobile network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 21, 7:43 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to China Mobile network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 21, 5:43 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to China Mobile network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 21, 5:28 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to China Mobile network subscribers in Hong Kong. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 21, 5:27 AM
SMS Delivery Delays from Twilio Phone Numbers to Entel Peru
Started: May 20, 6:36 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Entel network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 10:05 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Entel network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 20, 9:43 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Entel network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 7:42 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Entel network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 6:42 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Entel network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 6:36 PM
SMS Delivery Delays From Twilio Long Codes to Claro Colombia
Started: May 20, 4:04 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Long Codes to Claro network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 7:31 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Long Codes to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
May 20, 5:24 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Long Codes to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 4:17 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Long Codes to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 4:04 PM
SMS Delivery Delays from Twilio Phone Numbers to T-Mobile United States
Started: May 20, 3:43 PM
monitoring
We have been able to confirm stability and recovery with the traffic sent to T-Mobile Network in the US , Our team has monitoring the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
May 21, 6:03 PM
identified
We have been able to confirm stability and recovery with the traffic sent to T-Mobile Network in the US with the exception of a subset of short codes, Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hour or as soon as more information becomes available.
May 21, 12:01 PM
identified
We have been able to confirm stability and recovery with the traffic sent to T-Mobile Network in the US with the exception of a subset of short codes, Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hour or as soon as more information becomes available.
May 21, 3:59 AM
identified
We have been able to confirm stability and recovery with the traffic sent to T-Mobile Network in the US with the exception of a subset of short codes, Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
May 20, 11:49 PM
identified
We have been able to confirm stability and recovery with the traffic sent to T-Mobile Network in the US with the exception of a subset of short codes, Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
May 20, 9:47 PM
identified
We have been able to confirm stability and recovery with the traffic sent to T-Mobile Network in the US with the exception of a subset of short codes, Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 8:45 PM
monitoring
We have observed a recovery in SMS and MMS delivery from Twilio Phone Numbers to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 6:24 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 4:55 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 3:54 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 3:43 PM
SMS Delivery Delays from Twilio Phone Numbers to MTN Nigeria
Started: May 20, 1:52 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 4:13 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 2:57 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 1:56 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 1:52 PM
SMS Delivery Failures From Network Subscribers to Twilio Denmark Phone Numbers
Started: May 20, 7:58 AM
identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 24, 10:41 PM
identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 23, 10:40 PM
identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 22, 10:35 PM
identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 21, 10:34 PM
identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
May 21, 6:34 AM
identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 20, 10:34 PM
identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 20, 6:33 PM
identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 4:32 PM
identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 3:32 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 20, 3:01 PM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 20, 11:00 AM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 8:58 AM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 7:58 AM
SMS Delivery Delays from Twilio Phone Numbers to Orange France
Started: May 19, 11:14 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Orange network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 3:12 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 1:03 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 12:02 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 11:14 PM
SMS Delivery Delays from Twilio Phone Numbers to GTA Wireless United States
Started: May 19, 10:35 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
May 21, 11:15 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 21, 3:13 AM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 20, 11:10 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 9:09 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 8:06 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
May 20, 8:04 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 20, 12:03 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 20, 8:03 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 6:02 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 20, 5:47 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 20, 1:47 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 11:46 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 10:46 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 10:35 PM
SMS Delivery Failures from a Subset of Twilio Short Codes to New Zealand
Started: May 19, 8:16 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 9:16 PM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to New Zealand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 8:33 PM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to New Zealand. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 8:16 PM
Intelligent Alerts - No Intelligent Alerts Are Sent to Customers
Started: May 19, 6:42 PM
monitoring
The issue affecting Intelligent Alerts delivery has been resolved. Service has been fully restored. We will provide another update in 30 minutes or as soon as more information becomes available.
May 19, 7:11 PM
identified
We are currently experiencing an issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We expect to provide another update in 1 hour as soon as more information becomes available.
May 19, 6:42 PM
User Authentication Identity SNA Failure Increase for Smartfren in Indonesia
Started: May 19, 5:32 PM
monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for Smartfren in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 5:45 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 20, 3:37 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 1:36 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 20, 12:36 AM
investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 20, 12:35 AM
investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 19, 8:35 PM
investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 6:33 PM
investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 5:32 PM
SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Numbers to T-Mobile Czech Republic
Started: May 19, 4:48 PM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Alphanumeric Numbers to T-Mobile network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 8:59 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Sender IDs to T-Mobile network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
May 19, 7:58 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Numbers to T-Mobile network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 5:56 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Sender IDs to T-Mobile network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 4:55 PM
investigating
We are continuing to investigate this issue.
May 19, 4:51 PM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 4:48 PM
One Console Voice Sip Domain Regional Pages Degraded
Started: May 19, 3:21 PM
identified
Customers trying access SIP Domains details created on au1 and ie1 regions are facing an error that prevents the details from being displayed on OneConsole. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 19, 3:38 PM
investigating
Our monitoring systems have detected a potential issue with One Console Voice SIP Domain regional pages. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
May 19, 3:21 PM
Voice Call Failures from a Subset of Twilio Phone Numbers to Greece
Started: May 19, 2:31 PM
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Greece and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 7:30 PM
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Greece. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 3:35 PM
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Greece. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 2:31 PM
SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries in Europe
Started: May 19, 1:21 PM
monitoring
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update by May 25, 9:30 am PST.
May 24, 4:15 PM
monitoring
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update by May 24, 9:30 am PST.
May 23, 4:21 PM
monitoring
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update by May 23, 9:30 am PST.
May 22, 4:20 PM
monitoring
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update by May 22, 9:30 am PST.
May 21, 4:18 PM
monitoring
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update on May 21, 9:30 am PST.
May 20, 4:43 PM
monitoring
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update on May 20, 9:30 am PST.
May 19, 4:39 PM
monitoring
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
May 19, 2:23 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 1:21 PM
SMS Delivery Delays and Failures From a Subset of Twilio Short Codes to Algar Telecom Brazil
Started: May 19, 7:46 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Algar Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 19, 5:07 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Algar Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 3:02 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 2:15 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 19, 10:54 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 8:46 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 7:46 AM
SMS Delivery Delays and Failures between Twilio Numbers and Hi3G in Denmark
Started: May 19, 5:57 AM
monitoring
We have observed a recovery in SMS delivery between Twilio Phone Numbers and Hi3G network subscribers in Denmark and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 10:47 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Numbers and Hi3G network subscribers in Denmark. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 8:37 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Numbers and Hi3G network subscribers in Denmark. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 7:29 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Hi3G network subscribers in Denmark. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 6:57 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Hi3G network subscribers in Denmark. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 5:57 AM
Whatsapp Conversations Outbound Delay
Started: May 19, 5:07 AM
monitoring
We are observing recovery in Whatsapp conversations outbound messages delay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
May 19, 5:17 AM
investigating
We are currently observing a spike in Whatsapp conversations outbound messages delay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 19, 5:07 AM
SMS Delivery Delays from Twilio Phone Numbers to GTA Wireless United States
Started: May 18, 10:45 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 6:31 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 19, 6:04 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 19, 1:58 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 18, 11:58 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 18, 10:57 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 18, 10:45 PM
MMS Delivery Delays from Twilio Short Codes to AT&T United States
Started: May 18, 10:09 PM
monitoring
We have observed a recovery in MMS delivery from Twilio Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 1:30 AM
identified
Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 19, 1:23 AM
identified
Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 18, 11:23 PM
identified
Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 18, 10:22 PM
investigating
Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 18, 10:09 PM
SMS Delivery Failures and Delays Between Twilio and Multiple Networks in Brazil
Started: May 18, 8:36 PM
monitoring
We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 18, 11:15 PM
monitoring
We have observed a recovery in SMS delivery between Twilio Phone Numbers and multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 18, 9:14 PM
identified
Twilio customers may be experiencing SMS delivery failures between Twilio and multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 18, 8:51 PM
investigating
Twilio customers may be experiencing SMS delivery failures between Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 18, 8:36 PM
Delay in Getting Twilio/flows Templates Approved on Whatsapp
Started: May 18, 6:42 PM
monitoring
Our engineers have deployed a fix for the issue causing delays in Twilio/Flows template approvals on WhatsApp. We are now monitoring the service to ensure stability and confirm that the issue is fully resolved. We will provide another update in 2 hours or as soon as more information becomes available.
May 20, 9:28 PM
identified
Our engineers have identified an issue where customers may experience a delay in getting Twilio/Flows templates approved on WhatsApp and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
May 20, 2:06 AM
identified
Our engineers have identified an issue where customers may experience a delay in getting Twilio/Flows templates approved on WhatsApp and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
May 19, 1:54 AM
identified
Our engineers have identified an issue where customers may experience a delay in getting Twilio/Flows templates approved on WhatsApp and are still working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
May 18, 10:12 PM
identified
Our engineers have identified an issue where customers may experience a delay in getting Twilio/Flows templates approved on WhatsApp and are still working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
May 18, 7:41 PM
identified
Our engineers have identified the issue where Customers may experience a delay in getting Twilio/flows templates approved on WhatsApp and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 18, 6:42 PM
Text to Speech Messages Could Be Dropped
Started: May 18, 3:56 PM
monitoring
Text-to-speech using Google Standard model are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
May 18, 4:41 PM
identified
We're seeing failures on text-to-speech, using Google Standard model are intermittently failing. We expect to provide another update in 1 hours or as soon as more information becomes available.
May 18, 4:29 PM
investigating
Our monitoring systems have detected a potential issue with a small percentage of text to speech messages could be dropped. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
May 18, 3:56 PM
Intelligent Alerts Currently Unavailable
Started: May 18, 2:08 PM
monitoring
Intelligent Alerts Currently Unavailable is now operating normally. Alerts were unavailable during the impact window but were replayed. Impact Window: 6:05 AM PT - 6:40 AM PT. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
May 18, 2:22 PM
investigating
We are currently investigating an issue where Intelligent Alerts may be unavailable for some customers. Our engineering team has been alerted. We expect to provide an update in 1 hour or as soon as more information becomes available.
May 18, 2:08 PM
Issues Storing Real-Time Transcriptions in Conversational Intelligence
Started: May 18, 9:10 AM
monitoring
Our engineers have implemented a fix and are monitoring system performance. We are currently seeing recovery for the storage of real-time transcripts and their subsequent intelligence analysis. We will provide another update in 2 hours or as soon as more information becomes available.
May 18, 9:45 AM
investigating
We are currently investigating an issue where a small percentage of real-time transcripts generated via the transcription TwiML verb are failing to be stored in Conversational Intelligence. This is also preventing the subsequent intelligence analysis of those transcripts from being completed. Our team is actively working to resolve this service disruption, and we expect to provide another update in 2 hours or as soon as more information becomes available.
May 18, 9:10 AM
SMS Delivery Delays from Twilio to Zain Jordan
Started: May 16, 9:28 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 16, 11:03 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 16, 10:28 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 16, 9:28 PM
Voice Call Failures from Network Subscribers to Twilio El Salvador Phone Numbers
Started: May 16, 8:55 PM
monitoring
We have observed a recovery in voice calls from network subscribers to Twilio El Salvador Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 16, 11:01 PM
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio El Salvador Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 16, 9:56 PM
identified
Twilio customers may be experiencing voice call failures from network subscribers to Twilio El Salvador Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 16, 8:56 PM
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio El Salvador Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 16, 8:55 PM
SMS Delivery Delays from Twilio to Multiple Networks in Colombia
Started: May 16, 5:13 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 16, 5:13 PM
SMS Delivery Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in Colombia
Started: May 16, 5:11 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 16, 10:54 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 16, 9:24 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 16, 7:24 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 16, 6:24 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 16, 5:11 PM
User Authentication Identity Gateway API High Latency in Multiple Countries
Started: May 16, 10:51 AM
monitoring
We have observed a recovery in User Authentication Identity Gateway API high latency in multiple countries and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 16, 1:55 PM
monitoring
We have observed a recovery in User Authentication Identity Gateway API high latency across multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 16, 11:45 AM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API high latency in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 16, 11:04 AM
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API high latency in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 16, 10:51 AM
Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTED
Started: May 15, 8:51 PM
identified
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
May 24, 10:21 PM
identified
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
May 23, 10:26 PM
identified
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
May 22, 10:32 PM
identified
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
May 21, 10:32 PM
identified
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
May 20, 10:34 PM
identified
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
May 19, 10:47 PM
identified
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
May 18, 11:09 PM
identified
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
May 17, 11:09 PM
identified
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
May 16, 11:45 PM
identified
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
May 15, 11:45 PM
identified
We are continuing to investigate an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We expect to provide another update in 2 hours or as soon as more information becomes available.
May 15, 9:51 PM
identified
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 15, 8:51 PM
SMS Delivery Delays and Failures from Twilio Phone Numbers to Multiple Networks in Italy
Started: May 15, 2:37 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 15, 9:59 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 15, 7:58 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 15, 6:04 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 15, 4:03 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 15, 3:03 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to network subscribers on multiple networks in multiple countries in Europe. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 15, 2:37 PM
SMS Delivery Delays and Failures Between Twilio Phone Numbers and Multiple Networks in Thailand
Started: May 15, 6:20 AM
monitoring
We have observed a recovery in SMS delivery between Twilio Phone Numbers and network subscribers on multiple networks in Thailand and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 15, 9:03 PM
monitoring
We have observed a recovery in SMS delivery between Twilio Phone Numbers and network subscribers on multiple networks in Thailand and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 15, 5:03 PM
monitoring
We have observed a recovery in SMS delivery between Twilio Phone Numbers and network subscribers on multiple networks in Thailand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 15, 3:02 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and multiple networks in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 15, 12:04 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 15, 9:55 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 15, 8:54 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Thailand. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 15, 7:20 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Thailand. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 15, 6:20 AM
SMS Delivery Delays and Failures from a Subset of Twilio Toll-Free Numbers to Multiple Networks in United States
Started: May 15, 3:54 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Toll-Free Numbers to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 15, 5:11 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Toll-Free Numbers to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 15, 4:09 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Toll-Free Numbers to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 15, 3:54 AM
Voice Call Audio Quality Degradation from a Subset of Twilio United States Phone Numbers to United States
Started: May 15, 3:01 AM
monitoring
We have observed a recovery in voice calls from a subset of Twilio United States Phone Numbers to network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 15, 3:36 AM
identified
Twilio customers may be experiencing voice call audio quality degradation from a subset of Twilio United States Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 15, 3:25 AM
investigating
Twilio customers may be experiencing voice call audio quality degradation from a subset of Twilio United States Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 15, 3:01 AM
SMS Delivery Failures from Twilio Phone Numbers to AT&T Mexico
Started: May 14, 9:07 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 14, 9:10 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 14, 9:07 PM
SMS Delivery Failures and Delays between Twilio Phone Numbers and AT&T in Mexico
Started: May 14, 8:50 PM
monitoring
We have observed a recovery in SMS delivery between Twilio Phone Numbers and AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 19, 7:56 AM
monitoring
We have observed a recovery in SMS delivery between Twilio Phone Numbers and AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 19, 5:54 AM
identified
Twilio customers may be experiencing SMS delivery failures between Twilio Phone Numbers and AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 18, 5:51 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 17, 5:46 AM
identified
Twilio customers may be experiencing SMS delivery failures and delays between Twilio Phone Numbers and AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 16, 5:45 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
May 15, 1:44 PM
identified
Twilio customers may be experiencing SMS delivery failures between Twilio Phone Numbers and AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 15, 5:37 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 15, 1:34 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 14, 11:34 PM
identified
Twilio customers may be experiencing SMS delivery failures between Twilio Phone Numbers and AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 14, 10:33 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 14, 10:01 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 14, 8:58 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 14, 8:50 PM
SMS Delivery Delays from Twilio to Multiple Networks in Brunei Darussalam
Started: May 14, 3:10 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Brunei Darussalam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 15, 7:15 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brunei Darussalam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 15, 3:57 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Brunei Darussalam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 14, 11:55 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Brunei Darussalam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 14, 9:49 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Brunei Darussalam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 14, 8:47 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Brunei Darussalam. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 14, 6:11 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Brunei Darussalam. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 14, 4:10 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Brunei Darussalam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 14, 3:10 PM
Conversation Intelligence (Classic) is Unavailable in the new Console
Started: May 14, 8:25 AM
monitoring
We are still observing recovery where the Conversation Intelligence (classic) is unavailable in the new console to manage Intelligence Services and Language Operators. We will provide another update in 30 minutes or as soon as more information becomes available.
May 14, 11:48 AM
monitoring
We have observed a recovery where the Conversation Intelligence (classic) is unavailable in the new console to manage Intelligence Services and Language Operators. We will provide another update in 30 minutes or as soon as more information becomes available.
May 14, 11:17 AM
investigating
We are still investigating the issue where the Conversation Intelligence (classic) is unavailable in the new console to manage Intelligence Services and Language Operators. Our engineers are working to make it available for customers again. We will provide another update in 2 hours or as soon as more information becomes available.
May 14, 9:18 AM
investigating
We are investigating an issue where the Conversation Intelligence (classic) is unavailable in the new console to manage Intelligence Services and Language Operators. Our engineers are working to make it available for customers again. We will provide another update in 1 hour or as soon as more information becomes available.
May 14, 8:25 AM
SMS Delivery Delays from a Subset of Twilio Phone Numbers to SCO Mobile Pakistan
Started: May 14, 4:40 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 14, 6:15 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio to SCO Mobile network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 14, 5:42 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 14, 4:41 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 14, 4:40 AM
Twilio Accounts May Not Be Able to Capture Speech Using <gather>
Started: May 13, 9:25 PM
investigating
We are currently investigating an issue where Twilio accounts may not be able to capture speech using "gather" verb. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 13, 9:25 PM
Issues Retrieving Transcripts
Started: May 13, 3:54 PM
monitoring
Some customers experienced issues retrieving transcripts between 15:04 and 15:46 UTC due to an issue with one of our Transcript Store services, this is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
May 13, 4:10 PM
investigating
Our monitoring systems have detected a potential issue with Conversation intelligence v2 Dynamo db failures. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
May 13, 3:54 PM
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Started: May 13, 1:27 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 13, 1:53 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 13, 1:36 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 13, 1:27 PM
SMS Delivery Delays from Twilio to Tigo Honduras
Started: May 13, 10:15 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 13, 11:18 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 13, 10:15 AM
Messages delayed on RCS and WhatsApp
Started: May 13, 1:57 AM
investigating
We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
May 13, 2:55 AM
investigating
We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 13, 2:02 AM
investigating
We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 13, 1:57 AM
Customer Low Balance Notification and Automatic Recharge of Balance Is Not Working
Started: May 12, 11:02 PM
monitoring
Our engineers have implemented a fix and we are now seeing billing processing as expected. We continue monitoring system performance and will provide another update in 8 hours or as soon as more information becomes available.
May 13, 8:54 AM
monitoring
Our engineers have implemented a fix and we are now seeing billing processing as expected. We continue monitoring system performance and will provide another update in 4 hours or as soon as more information becomes available.
May 13, 4:54 AM
monitoring
Our engineers have implemented a fix and we are now seeing billing processing as expected. We continue monitoring system performance and will provide another update in 4 hours or as soon as more information becomes available.
May 13, 1:03 AM
monitoring
Our engineers have implemented a fix and we are now seeing billing processing as expected. We continue monitoring system performance and will provide another update in 2 hours or as soon as more information becomes available.
May 12, 11:02 PM
monitoring
Our engineers have implemented a fix and we are now seeing billing processing as expected. We continue monitoring system performance and will provide another update in 2 hours or as soon as more information becomes available.
May 12, 9:01 PM
monitoring
Our engineers have implemented a fix and we are now seeing billing processing as expected. We are monitoring system performance and will provide another update in 2 hours or as soon as more information becomes available.
May 12, 7:05 PM
identified
Our engineering team has identified an issue affecting customer low balance notifications and the automatic balance recharge feature. We are actively working to deploy a fix. We will provide an update in 1 hour, or sooner if additional information becomes available.
May 12, 6:24 PM
investigating
We are still investigating an issue affecting customer low balance notifications and the automatic balance recharge feature. We are actively working to deploy a fix. We will provide an update in 2 hours, or sooner if additional information becomes available.
May 12, 6:05 PM
investigating
Our engineering team has identified an issue affecting customer low balance notifications and the automatic balance recharge feature. We are actively working to deploy a fix. We will provide an update in 1 hour, or sooner if additional information becomes available.
May 12, 5:29 PM
investigating
Our monitoring systems have detected a potential issue with Credit cards will not be charged for PAYG. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
May 12, 5:09 PM
SMS Delivery Delays from a Subset of Twilio Short Codes to C-Spire United States
Started: May 12, 4:24 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 12, 9:20 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 12, 7:33 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 12, 5:31 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 12, 4:30 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 12, 4:24 PM
Voice Call Failures from Peru to a Subset of Twilio Peru Phone Numbers
Started: May 12, 12:49 PM
monitoring
We have observed a recovery in voice calls from network subscribers in Peru to a subset of Twilio Peru Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 12, 1:16 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers in Peru to a subset of Twilio Peru Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 12, 12:49 PM
SMS Delivery Failures from a Subset of Twilio Toll-Free Numbers to United States
Started: May 12, 7:03 AM
monitoring
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Toll-Free Numbers to the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 12, 2:50 PM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Toll-Free Numbers to the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 12, 10:49 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Toll-Free Numbers to the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 12, 8:43 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Toll-Free Numbers to the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 12, 7:41 AM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Toll-Free Numbers to the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 12, 7:03 AM
SMS Delivery Delays from Twilio to Vodafone Germany
Started: May 12, 2:25 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 12, 4:57 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 12, 3:30 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 12, 2:29 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 12, 2:25 AM
SMS Delivery Delays and Failures from Twilio to Djibouti Telecom Djibouti
Started: May 11, 6:58 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Djibouti Telecom network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 12, 1:20 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 12, 9:44 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 12, 7:39 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 12, 6:38 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 12, 2:07 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 11, 9:59 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 7:58 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 6:58 PM
SMS Delivery Delays from Twilio to Tigo Bolivia
Started: May 11, 6:11 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 12, 12:39 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 10:38 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 11, 9:39 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 7:38 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 6:38 PM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Bolivia. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 6:11 PM
SMS Delivery Delays and Failures From a Subset of Twilio Long Codes to U Mobile Malaysia
Started: May 11, 5:22 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 12, 5:19 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 12, 3:18 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 12, 12:31 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 11, 8:30 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 6:30 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 5:30 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 5:22 PM
RCS Message Delivery Delays via AT&T
Started: May 11, 4:17 PM
monitoring
RCS message delivery to ATT devices is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
May 11, 10:23 PM
identified
We are still experiencing delays in RCS message delivery to ATT devices. Customers who have fallback to sms enabled could be experiencing higher rate of messages falling back to sms for ATT recipients. We expect to provide another update in 4 hours or as soon as more information becomes available.
May 11, 7:17 PM
identified
We are still experiencing delays in RCS message delivery to ATT devices. Customers who have fallback to sms enabled could be experiencing higher rate of messages falling back to sms for ATT recipients. We expect to provide another update in 2 hours or as soon as more information becomes available.
May 11, 5:18 PM
identified
Customers might be experiencing delays in RCS message delivery to ATT devices. Customers who have fallback to sms enabled could be experiencing higher rate of messages falling back to sms for ATT recipients. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 11, 4:17 PM
Voice Call Audio Quality Degradation between a Subset of Twilio United States Phone Numbers and T-Mobile in United States
Started: May 11, 4:04 PM
monitoring
We have observed a recovery in voice calls between a subset of Twilio United States Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
May 13, 7:00 AM
monitoring
We have observed a recovery in voice calls between a subset of Twilio United States Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 12, 11:00 PM
monitoring
We have observed a recovery in voice calls between a subset of Twilio United States Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 12, 6:59 PM
monitoring
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 12, 4:58 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 12, 3:58 PM
monitoring
We have observed a recovery in voice calls between a subset of Twilio United States Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
May 12, 1:55 PM
monitoring
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 12, 5:55 AM
monitoring
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 12, 1:49 AM
monitoring
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 11:43 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 11, 11:31 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 11, 7:31 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 5:30 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 4:27 PM
investigating
Twilio customers may be experiencing voice call audio quality degradation between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 4:04 PM
Conversations Classic Customers Can Experience Issues With Delivery Receipts Functionality
Started: May 11, 3:17 PM
monitoring
Conversations Classic is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
May 11, 3:54 PM
identified
We are continuing to work on a fix for this issue.
May 11, 3:42 PM
identified
Our engineers have identified the issue with Conversations Classic and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 11, 3:17 PM
SMS Delivery Delays from Twilio to Panhandle Telecommunication Systems Inc. United States
Started: May 11, 1:12 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 11, 4:10 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 2:08 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 1:12 PM
SMS Delivery Report Delays from a Subset of Twilio Long Codes and Toll-Free Numbers to AT&T United States
Started: May 11, 1:05 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes and Toll-Free Numbers to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 10:53 PM
identified
Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Long Codes and Toll-Free Numbers to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 11, 7:23 PM
identified
Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Long Codes and Toll-Free Numbers to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 5:22 PM
identified
Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Long Codes and Toll-Free Numbers to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 4:21 PM
investigating
Twilio customers may be experiencing SMS delivery report delays from Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 11, 4:16 PM
investigating
We are continuing to investigate this issue.
May 11, 3:22 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 2:14 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 1:05 PM
SMS Delivery Receipt Delays from Twilio to Axiata in Multiple Countries in APAC
Started: May 11, 12:14 PM
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Axiata network subscribers in multiple countries in APAC and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 11, 2:46 PM
monitoring
We have observed a recovery in SMS Delivery Failures from Twilio to Axiata network subscribers in Bangladesh, Indonesia, and Cambodia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 12:46 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Robi network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 12:18 PM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Robi/Axoata network subscribers in Bangladesh. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 12:14 PM
Intelligent Alerts Currently Unavailable
Started: May 11, 7:27 AM
monitoring
We are seeing recovery for Intelligent Alerts and the service is now operating normally. We will continue to monitor the service for system stability. We expect to provide another update in 2 hours or as soon as more information becomes available.
May 11, 7:41 AM
investigating
We are currently investigating an issue where Intelligent Alerts may be unavailable for some customers. Our engineering team has been alerted. We expect to provide another update in 2 hours or as soon as more information becomes available.
May 11, 7:27 AM
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to CAMTEL Cameroon
Started: May 11, 5:37 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 2:29 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 11, 2:14 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 12:06 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 11:06 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 11, 11:04 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 9:04 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 7:39 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 6:38 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 11, 5:37 AM
Phone Numbers Porting are failing in both Twilio Console and API
Started: May 11, 2:06 AM
monitoring
We are observing recovery in phone numbers porting in both Twilio console and API. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 2:22 AM
investigating
Our monitoring systems have detected a potential issue with phone numbers porting in both Twilio console and API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
May 11, 2:06 AM
SMS Delivery Delays from Twilio to Digitel Venezuela
Started: May 10, 2:50 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Digitel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 11, 12:54 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Digitel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 10, 10:46 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 10, 10:09 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 10, 6:03 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 10, 3:57 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 10, 2:50 PM
SMS Delivery Failures from a Subset of Twilio Short Codes to Verizon United States
Started: May 10, 12:21 PM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 10, 3:27 PM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 10, 1:22 PM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 10, 12:21 PM
Customers Of Intelligent Alerts May Receive Notification With Latency About 1hour.
Started: May 9, 8:51 AM
monitoring
The issue affecting Intelligent Alerts are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
May 9, 11:00 AM
identified
We continue to experience latency issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We will provide another update in 2 hours or as soon as more information becomes available.
May 9, 9:51 AM
identified
We are continuing to work on a fix for this issue.
May 9, 9:12 AM
identified
We are currently experiencing a latency issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 9, 8:51 AM
Network Degradation Between Regions Impacting Voice Calls, Video Sessions & Webhooks
Started: May 9, 4:00 AM
monitoring
The incident affecting cross region connectivity are now operating normally. Customers are no longer experiencing degradation of calls, video calls or dropped Webhooks traversing between regions. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
May 9, 10:21 AM
investigating
We are currently still investigating issues affecting cross region connectivity. Customers could experience degradation of calls traversing between regions. We will provide another update in 4 hours or as soon as more information becomes available.
May 9, 6:51 AM
investigating
We are currently still investigating issues affecting cross region connectivity. Customers could experience degradation of calls traversing between regions. We will provide another update in 2 hours or as soon as more information becomes available.
May 9, 5:00 AM
investigating
We are currently investigating issues affecting cross region connectivity. Customers could experience degradation of calls traversing between regions. We will provide another update in 1 hour or as soon as more information becomes available.
May 9, 4:18 AM
investigating
We are currently investigating issues affecting cross region connectivity. Customers could experience degradation of calls traversing between regions. We will provide another update in 1 hour or as soon as more information becomes available.
May 9, 4:00 AM
User Authentication Identity SNA Failure Increase for T-Mobile in United States
Started: May 9, 12:46 AM
monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for T-Mobile in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 9, 3:57 AM
monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 9, 1:53 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 9, 1:00 AM
investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 9, 12:46 AM
SMS Delivery Delays from Twilio to Orange Cameroon
Started: May 8, 4:59 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 8, 8:27 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 8, 6:25 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 8, 5:19 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 8, 4:59 PM
SMS Delivery Failures from Twilio to Digicel Cayman Islands
Started: May 8, 4:24 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Digicel network subscribers in Cayman Islands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 8, 8:53 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Digicel network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 8, 7:00 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Digicel network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 8, 5:59 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Digicel network subscribers in Cayman Islands. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 8, 5:25 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Digicel network subscribers in Cayman Islands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 8, 4:24 PM
Messaging Logs Experiencing Delays
Started: May 8, 9:06 AM
investigating
We are continuing to investigate the issue impacting Messaging Logs. Sending messages is fully functional, however new message logs may be delayed and unavailable for querying. Additionally, some queries to the Message Logs API will temporarily respond with HTTP 5xx errors. Our engineering team is actively working to deploy a fix. We will provide another update in 4 hours or as soon as more information becomes available.
May 8, 11:48 AM
investigating
We are continuing to investigate the issue impacting Messaging Logs. New message logs may be delayed and unavailable for querying. Additionally, some queries to the Message Logs API will temporarily respond with HTTP 5xx errors. Our engineering team is actively working to deploy a fix. We will provide another update in 4 hours or as soon as more information becomes available.
May 8, 11:31 AM
investigating
We are currently investigating an issue impacting Messaging Logs. New message logs may be delayed and unavailable for querying. Additionally, some queries to the Message Log indexes could respond with 5xx errors. Our engineering team is actively working to deploy a fix. We will provide another update in 2 hour or as soon as more information becomes available.
May 8, 10:03 AM
investigating
We are currently investigating a service interruption causing delays with Messaging Logs. We will provide another update within 1 hour or as soon as more information becomes available.
May 8, 9:06 AM
Degradation to multiple Twilio products
Started: May 8, 12:13 AM
monitoring
All Twilio products are now observing recovery. We are continuing to monitor the issue and are awaiting further updates from our vendor. We will provide another update in 2 hours or as soon as more information becomes available.
May 8, 6:49 AM
monitoring
All Twilio products are now observing recovery. We are continuing to monitor the issue and are awaiting further updates from our vendor. We will provide another update in 30 minutes or as soon as more information becomes available.
May 8, 6:23 AM
monitoring
All Twilio products are now observing recovery. We are continuing to monitor the issue and are awaiting further updates from our vendor. We will provide another update in 30 minutes or as soon as more information becomes available.
May 8, 5:55 AM
investigating
We are continuing to investigate the cause of degradation impacting few Twilio products and are working to fully remediate the issue. We will provide another update in 30 minutes or as soon as we have more information.
May 8, 5:45 AM
investigating
We are continuing to investigate the cause of degradation impacting few Twilio products and are working to fully remediate the issue. We will provide another update in 30 minutes or as soon as we have more information.
May 8, 5:11 AM
investigating
We are continuing to investigate the cause of degradation impacting few Twilio products and are working to fully remediate the issue. We will provide another update in 30 minutes or as soon as we have more information.
May 8, 4:38 AM
investigating
We are continuing to investigate the cause of degradation impacting few Twilio products and are working to fully remediate the issue. We will provide another update in 30 minutes or as soon as we have more information.
May 8, 3:34 AM
investigating
We are continuing to investigate this issue.
May 8, 3:09 AM
investigating
We are continuing to investigate this issue.
May 8, 2:59 AM
investigating
Some customers may be experiencing higher than normal latency. Our team is actively investigating the issue and we will provide another update in 30 minutes or as soon as more information becomes available.
May 8, 2:50 AM
investigating
Some customers may be experiencing higher than normal latency. Our team is actively investigating the issue and we will provide another update in 30 minutes or as soon as more information becomes available.
May 8, 2:13 AM
investigating
We are continuing to investigate the cause of the degradation to several Twilio products and work to fully remediate all impacts. We will provide another update in 30 minutes or as soon as we have more information.
May 8, 2:05 AM
investigating
We are continuing to investigate the cause of the degradation to several Twilio products and work to fully remediate all impacts. We will provide another update in 30 minutes or as soon as we have more information.
May 8, 1:31 AM
investigating
We are continuing to investigate the cause of the degradation to several Twilio products and work to fully remediate all impacts. We will provide another update in 30 minutes or as soon as we have more information.
May 8, 1:27 AM
investigating
We are continuing to investigate an issue with intermittent 5xx errors in across APIs. We expect to provide another update in 30 minutes or as soon as more information becomes available.
May 8, 12:27 AM
investigating
We are investigating intermittent 5xx errors in across APIs. We expect to provide another update in 15 minutes or as soon as more information becomes available.
May 8, 12:13 AM
investigating
Our monitoring systems have detected a potential issue with errors when receiving updates from Sync. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
May 7, 11:46 PM
User Authentication Identity Gateway API High Latency in United States
Started: May 7, 7:03 PM
monitoring
We have observed a recovery in User Authentication Identity Gateway API high latency in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 7:53 PM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API high latency in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 7:08 PM
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API high latency in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 7:03 PM
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
Started: May 7, 6:12 PM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 8:02 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 7:31 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 6:28 PM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 6:12 PM
SMS Delivery Delays and Failures from Twilio Phone Numbers to MTel Bosnia and Herzegovina
Started: May 7, 5:51 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to MTel network subscribers in Bosnia and Herzegovina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 7:08 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTel network subscribers in Bosnia and Herzegovina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 6:06 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTel network subscribers in Bosnia and Herzegovina. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 5:51 PM
SMS Delivery Failures from Twilio to Orange Madagascar
Started: May 7, 1:15 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Madagascar and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 10, 9:46 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 9, 9:44 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 8, 9:41 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
May 8, 5:40 AM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 7, 9:40 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 7, 5:36 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 3:35 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 2:33 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 2:21 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Madagascar. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 1:15 PM
Voice Call Failures from Germany to Twilio Germany Phone Numbers
Started: May 7, 12:52 PM
monitoring
We have observed a recovery in voice calls from network subscribers in Germany to Twilio Germany Phone Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 7, 8:56 PM
monitoring
We have observed a recovery in voice calls from Telefonica network subscribers in Germany to Twilio Germany Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 7, 4:51 PM
monitoring
We have observed a recovery in voice calls from network subscribers in Germany to Twilio Germany Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 2:50 PM
identified
Twilio customers may be experiencing voice call failures from network subscribers in Germany to Twilio Germany Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 2:20 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers in Germany to Twilio Germany Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 1:53 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers in Germany to Twilio Germany Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 12:52 PM
On Call Engineers are Investigating
Started: May 7, 12:35 PM
investigating
Our monitoring systems have detected a potential issue with inbound calls failing via the carrier Telefonica in Germany. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
May 7, 12:35 PM
Twilio Knowledge API calls are Failing Through Python SDK and Package
Started: May 7, 9:51 AM
monitoring
We are observing recovery while using the Twilio Python SDK and Package calls to knowledge.twilio.com that are failing. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 10:51 AM
investigating
While using the Twilio Python SDK and Package calls to knowledge.twilio.com will fail. We are working on fixing it as soon as possible and will release a new minor version with the fix. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 9:51 AM
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Orange Botswana
Started: May 7, 9:28 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Orange network subscribers in Botswana and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 11:25 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 10:30 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 9:29 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Orange network subscribers in Botswana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 9:28 AM
SMS Delivery Delays from Twilio to KPN Netherlands
Started: May 7, 8:50 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to KPN network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 9, 4:46 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to KPN network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 9, 2:46 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
May 8, 10:44 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 8, 2:39 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 7, 10:39 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 8:38 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 7:43 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 7:38 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to KPN network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 7, 7:37 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to KPN network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 7, 3:26 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to KPN network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 1:25 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 12:00 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 10:59 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 9:55 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to KPN network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 8:50 AM
SMS Delivery Delays and Failures from Twilio numbers to Telekom Srbija Serbia
Started: May 7, 8:40 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio numbers to Telekom Srbija network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 9:40 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio numbers to Telekom Srbija network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 8:40 AM
User Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United States
Started: May 7, 8:13 AM
monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase and high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 9:18 AM
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 8:13 AM
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries in Europe
Started: May 7, 8:07 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Multiple Networks in Romania, Serbia, Poland, Bosnia and Herzegovina, and Cabo Verde and are monitoring service stability. Other affected countries across Europe have now recovered and returned to normal operations. We will provide another update in 2 hours or as soon as more information becomes available.
May 13, 9:16 PM
identified
Twilio customers may be experiencing SMS delivery delays to Multiple Networks in Romania, Serbia, Poland, Bosnia and Herzegovina, and Cabo Verde. Other affected countries across Europe have now recovered and returned to normal operations. Our team continues to investigate the remaining impacted countries. We will provide another update in 24 hours or as soon as more information becomes available.
May 13, 4:19 PM
identified
Twilio customers may be experiencing SMS delivery delays to Multiple Networks in Romania, Serbia, Poland, Bosnia and Herzegovina, and Cabo Verde. Other affected countries across Europe have now recovered and returned to normal operations. Our team continues to investigate the remaining impacted countries. We will provide the next update within 24 hours, or sooner if additional information becomes available.
May 12, 4:17 PM
identified
Twilio customers may be experiencing SMS delivery delays to Multiple Networks in Romania, Serbia, Poland, Bosnia and Herzegovina, and Cabo Verde. Other affected countries across Europe have now recovered and returned to normal operations. Our team continues to investigate the remaining impacted countries. We will provide the next update within 24 hours, or sooner if additional information becomes available.
May 11, 11:40 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 11, 4:16 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 10, 4:14 PM
identified
Twilio customers may be experiencing SMS delivery delays to Multiple Networks in Romania, Serbia, Poland, Bosnia and Herzegovina, and Cabo Verde. Other affected countries across Europe have now recovered and returned to normal operations. Our team continues to investigate the remaining impacted countries. We will provide the next update within 24 hours, or sooner if additional information becomes available.
May 9, 4:12 PM
identified
Twilio customers may be experiencing SMS delivery delays to Multiple Networks in Romania, Serbia, Poland, Bosnia and Herzegovina, and Cabo Verde. Other affected countries across Europe have now recovered and returned to normal operations. Our team continues to investigate the remaining impacted countries. We will provide the next update within 24 hours, or sooner if additional information becomes available.
May 8, 4:08 PM
identified
Twilio customers may be experiencing SMS delivery delays to Multiple Networks in Romania, Serbia, Poland, Bosnia and
Herzegovina, and Cabo Verde. Other affected countries across Europe have now recovered and returned to normal
operations. Our team continues to investigate the remaining impacted countries. We will provide the next update within
16 hours, or sooner if additional information becomes available.
May 8, 12:03 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 7, 3:59 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 7, 11:58 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 9:58 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 8:52 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange and Digi network subscribers in Romania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 8:07 AM
User Authentication Identity Gateway API Failure Increase for PacificEast in United States
Started: May 7, 4:12 AM
monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase for PacificEast in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 5:16 AM
monitoring
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for PacificEast in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 5:14 AM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for PacificEast in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 4:14 AM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for PacificEast in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 4:12 AM
Customers Unable to Select Address in Drop Down During Phone Number Purchase
Started: May 6, 11:00 PM
investigating
We are still investigating an issue where Customers are unable to select Address in the drop down during phone number purchase in the Twilio Console. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 11:52 PM
investigating
We are investigating an issue where Customers are unable to select Address in the drop down during phone number purchase in the Twilio Console. We will provide another update in 1 hour or as soon as more information becomes available.
May 6, 11:00 PM
RCS inbound message delivery failures for iOS devices
Started: May 6, 8:05 PM
monitoring
Our third party vendors have implemented a fix and we are seeing recovery in RCS messages. We will provide another update in 30 minutes or as soon as more information becomes available.
May 6, 10:25 PM
identified
We have identified an issue involving inbound RCS message delivery failures affecting iOS devices in conversation threads older than a few minutes. Customers may experience messages failing to arrive until an outbound message is sent first. We have escalated this issue to our vendor. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 8:38 PM
investigating
We are continuing to investigate an issue where Customers are not receiving RCS messages from their iOS users for conversations that are more than few minutes old. We will provide another update in 1 hours or as soon as more information becomes available.
May 6, 8:09 PM
investigating
We are continuing to investigate an issue where Customers are not receiving RCS messages from their iOS users for conversations that are more than few minutes old. We will provide another update in 1 hours or as soon as more information becomes available.
May 6, 8:08 PM
investigating
We are currently investigating an issue where Customers are not receiving RCS messages from their iOS users for conversations that are more than few minutes old. We will provide another update in 1 hours or as soon as more information becomes available.
May 6, 8:05 PM
On Call Engineers are Investigating a Flex Issue
Started: May 6, 4:57 PM
investigating
Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
May 6, 4:57 PM
Intermittent Call Failures to Spain
Started: May 6, 4:27 PM
monitoring
We have started seeing recovery for call failures to Spain phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
May 6, 8:33 PM
investigating
We are still experiencing intermittent call failures to Spain. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
May 6, 8:01 PM
investigating
We are experiencing intermittent call failures to Spain. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
May 6, 5:54 PM
investigating
We are experiencing intermittent call failures to Spain. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 6, 4:54 PM
investigating
Our monitoring systems have detected a potential Call Failure Issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
May 6, 4:27 PM
SMS Delivery Delays from Twilio to Telenor Pakistan
Started: May 6, 11:17 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 1:25 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 6, 12:16 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 6, 11:17 AM
Error When Submitting Tickets on help.twilio.com
Started: May 6, 11:01 AM
monitoring
The issue with submitting support tickets on help.twilio.com is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
May 6, 12:53 PM
monitoring
The issue with submitting support tickets on help.twilio.com is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
May 6, 12:21 PM
identified
Our engineers have identified an issue with submitting support tickets on help.twilio.com and are working to deploy a fix. The issue is intermittent and the current workaround is to refresh the page. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 6, 11:21 AM
investigating
Our monitoring systems have detected a potential issue with the support ticket submission page on help.twilio.com. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
May 6, 11:01 AM
User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for T-Mobile in United States
Started: May 6, 8:01 AM
monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase and Gateway API high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 11:10 AM
monitoring
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and high latency for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 6, 11:09 AM
monitoring
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 9:03 AM
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 6, 8:01 AM
MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon United States
Started: May 6, 7:48 AM
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 10:05 AM
investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 8:53 AM
investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 6, 7:48 AM
SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in South Africa
Started: May 6, 2:22 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 7:07 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 5:50 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 6, 4:49 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Telekom network subscribers in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 3:28 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Telekom network subscribers in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 6, 2:27 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Telekom network subscribers in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 6, 2:22 AM
SMS Delivery Delays and Failures from Twilio to Lycamobile SARL France
Started: May 6, 2:01 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Lycamobile SARL network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 5:06 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Lycamobile SARL network subscribers in France. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 3:03 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Lycamobile SARL network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 6, 2:01 AM
SMS Delivery Delays from Twilio to Tigo Guatemala
Started: May 5, 11:11 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Guatemala and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 2:40 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 6, 2:37 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 12:37 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 5, 11:36 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 5, 11:11 PM
SMS Delivery Delays from Twilio to Multiple Networks in South Africa
Started: May 5, 9:57 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 7:26 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 6, 6:36 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 6, 2:30 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 6, 12:22 AM
identified
Twilio customers may be experiencing SMS Delivery Delays between Twilio Numbers and Multiple Networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available
May 5, 11:21 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 5, 10:57 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 5, 9:57 PM
User Authentication Identity SNA Failure Increase for Smartfren in Indonesia
Started: May 5, 4:52 PM
monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for Smartfren in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 5, 5:03 PM
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 5, 4:56 PM
investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 5, 4:52 PM
SMS Delivery Delays and Failures from Twilio Phone Numbers to Elisa and Telia Finland
Started: May 5, 9:04 AM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Elisa and Telia network subscribers in Finland and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 5, 10:18 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Elisa and Telia network subscribers in Finland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 5, 10:07 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio numbers to Elisa and Telia network subscribers in Finland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 5, 9:04 AM
User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States
Started: May 5, 6:43 AM
monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 5, 12:27 PM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 5, 11:58 AM
monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase and high latency for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 5, 11:31 AM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and high latency for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 5, 10:54 AM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 5, 8:54 AM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and high latency for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 5, 7:40 AM
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and high latency to Verizon in United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 5, 6:43 AM
SMS Delivery Delays and Failures between Twilio and Multiple Networks in Malaysia
Started: May 5, 2:29 AM
monitoring
We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 5, 12:33 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 5, 11:59 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 5, 7:57 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 5, 5:52 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 5, 4:50 AM
investigating
Twilio customers may be experiencing SMS delivery failures between Twilio and multiple networks in Malaysia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 5, 3:42 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 5, 2:29 AM
SMS Delivery Failures from Twilio Phone Numbers to Viva Bolivia
Started: May 4, 8:53 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Viva network subscribers in Bolivia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 5, 12:46 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 5, 4:43 AM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 5, 12:34 AM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 10:33 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 4, 9:27 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 4, 8:53 PM
MMS Delivery Failures from a Subset of Twilio Long Codes to Liberty Media Puerto Rico
Started: May 4, 8:49 PM
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Liberty Media network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 5, 12:47 AM
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Liberty Media network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 10:47 PM
identified
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to Liberty Media network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 10:13 PM
identified
We are continuing to work on a fix for this issue.
May 4, 9:15 PM
identified
We are continuing to work on a fix for this issue.
May 4, 9:13 PM
identified
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to Liberty Media network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 4, 9:06 PM
investigating
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to Liberty Media network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 4, 8:49 PM
SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United States
Started: May 4, 8:40 PM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 25, 4:26 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 24, 4:26 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 23, 4:25 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 22, 4:25 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 21, 4:16 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 20, 4:15 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 19, 4:08 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 18, 4:08 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 17, 4:00 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 16, 4:00 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 15, 3:59 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 14, 3:59 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 13, 3:59 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 12, 3:52 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 11, 3:50 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 10, 3:50 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 9, 3:44 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 8, 3:44 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 7, 3:43 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 6, 3:43 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
May 5, 11:43 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 5, 3:42 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 4, 11:41 PM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 9:41 PM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 4, 8:40 PM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 4, 8:40 PM
SMS Delivery Delays from Multiple Networks in Croatia to Twilio Long Codes
Started: May 4, 6:37 PM
monitoring
We have observed a recovery in SMS delivery from network subscribers on multiple networks in Croatia to Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 10:05 PM
identified
Twilio customers may be experiencing SMS delivery delays from network subscribers on multiple networks in Croatia to Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 9:28 PM
identified
Twilio customers may be experiencing SMS delivery delays from network subscribers on multiple networks in Croatia to Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 4, 8:23 PM
investigating
Twilio customers may be experiencing SMS delivery delays from network subscribers on multiple networks in Croatia to Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 7:39 PM
investigating
Twilio customers may be experiencing SMS delivery delays from network subscribers to Twilio Croatia Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 4, 6:37 PM
SIP Registration Failure on iOS Bria Softphone
Started: May 4, 8:03 AM
identified
We are currently investigating a service disruption that is causing SIP registration failures with 503/32008 errors on iOS Bria Softphone, while the same configurations work on PC and Android devices. The current workaround is to use a PC or Android device for SIP registration. We expect to provide another update in 2 hours or as soon as more information becomes available.
May 4, 8:03 AM
SMS Delivery Delays from Twilio to TIGO / COMCEL Guatemala
Started: May 4, 2:23 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to TIGO / COMCEL network subscribers in Guatemala and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 6:42 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to TIGO / COMCEL network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 4, 5:25 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo and Comcel network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 3:24 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to TIGO / COMCEL network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 4, 2:23 AM
SMS Delivery Delays and Failures From a Subset of Twilio Short Codes to Cellularone NE Arizona United States
Started: May 3, 11:29 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone NE Arizona network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 4, 4:32 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone NE Arizona network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 2:32 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 12:30 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Cellularone NE Arizona network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 3, 11:29 PM
SMS Delivery Delays From a Subset of Twilio Short Codes to Multiple Networks in United States
Started: May 3, 1:37 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 3, 6:53 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 3, 4:47 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 3, 2:43 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 3, 1:38 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 3, 1:37 PM
Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in United Kingdom
Started: May 2, 6:00 PM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
May 7, 4:53 AM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
May 6, 12:47 PM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 6, 4:46 AM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 6, 12:46 AM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 5, 10:44 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
May 5, 10:42 AM
identified
Twilio customers may be experiencing voice call silent audio from network subscribers to a Subset of Twilio United Kingdom numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 5, 2:41 AM
identified
Twilio customers may be experiencing voice call silent audio from network subscribers to a Subset of Twilio United Kingdom numbers . Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 4, 10:38 PM
identified
Twilio customers may be experiencing voice call silent audio from network subscribers to a Subset of Twilio United Kingdom numbers . Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 8:30 PM
identified
Twilio customers may be experiencing voice call audio quality degradation from Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 4, 7:23 PM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
May 4, 1:52 PM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 4, 5:52 AM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 4, 1:46 AM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 3, 11:45 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
May 3, 10:35 AM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 3, 2:28 AM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 2, 10:27 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 2, 8:27 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 2, 7:26 PM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 2, 7:06 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 2, 7:06 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 2, 6:01 PM
investigating
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 2, 6:00 PM
Flex Insights HR Delayed Gooddata loads
Started: May 2, 1:36 AM
investigating
Flex Insights HR is still observing delayed data loads to Gooddata workspaces. The team is actively working with vendor Gooddata. WhiIe the GoodData portal UI remains functional, some users may encounter outdated or stale data in the interim. We will update you with in next 2 hour or as soon as there is an update.
May 2, 2:19 AM
investigating
Flex Insights HR is observing delayed data loads to Gooddata workspaces. The team is actively working with vendor Good data. WhiIe the GoodData portal UI remains functional, some users may encounter outdated or stale data in the interim. We will update you with in next 1 hour or as soon as there is an update.
May 2, 1:36 AM
Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in United Kingdom
Started: May 1, 6:20 PM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 2, 2:58 AM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 2, 12:57 AM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 1, 9:33 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 1, 7:33 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 1, 6:32 PM
investigating
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 1, 6:20 PM
SMS Delivery Delays from Twilio to Tigo Honduras
Started: May 1, 6:01 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 2, 12:09 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 1, 8:02 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 1, 6:01 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 1, 6:01 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 1, 1:17 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 1, 9:03 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 1, 7:01 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 1, 6:01 AM
Flex Insights Historical Reporting is observing data load errors while uploading data to Gooddata.
Started: May 1, 12:48 AM
monitoring
We are no longer observing data load errors for Flex Insights Historical Reporting while uploading data to Gooddata but we will continue to monitor the situation. We expect to provide another update in 2 hours or as soon as more information becomes available.
May 1, 1:22 AM
investigating
We are continuing to address the intermittent issues with Flex Insights. The root cause has been traced to a specific vendor-side datacenter outage. While some accounts remain unaffected, others may experience stale data or errors when loading reports. We expect to provide another update in 8 hours or as soon as more information becomes available.
May 1, 12:48 AM
investigating
We are continually investigating intermittent issues with Flex Insights. Some customers might see delayed data, and the issue is actively being investigated by Gooddata. We expect to provide another update in 4 hours or as soon as more information becomes available.
Apr 30, 11:14 PM
investigating
We are still investigating intermittent issues with Flex Insights. Some customers might see delayed data, and the issue is actively being investigated by Gooddata. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 30, 9:29 PM
investigating
We are investigating intermittent issues with Flex Insights. Some customers might see delayed data. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 30, 8:38 PM
April 2026
Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in United Kingdom
Started: Apr 30, 7:06 PM
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 30, 11:03 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 30, 9:03 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and Hutchison H3G network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 30, 8:03 PM
investigating
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 30, 7:06 PM
Ticket Creation Errors in the Twilio Help Center
Started: Apr 30, 6:31 PM
monitoring
Engineers have resolved the issues impacting ticket creation in the Twilio Help Center. All support tickets are now being created as expected. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Apr 30, 6:31 PM
investigating
Twilio engineers are investigating an issue with the Twilio Help Center and are working to deploy a fix. Selecting priority 4 when creating a support ticket will prevent the support ticket from being created. Please select priority 1, 2 or 3 to ensure tickets are created. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 30, 5:48 PM
investigating
Our monitoring systems have detected a potential issue with creating tickets in the Twilio Help Center. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 30, 5:40 PM
Latency and Timeouts for Phone Numbers API Search
Started: Apr 30, 6:18 PM
monitoring
Searches performed via the Twilio Phone Numbers API are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Apr 30, 6:59 PM
investigating
We are currently investigating elevated latency for Twilio Phone Numbers API search. Customer may experience timeouts when searching for numbers via api. Our engineering team is actively working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
Apr 30, 6:28 PM
investigating
Our monitoring systems have detected a potential issue with the Phone Numbers API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 30, 6:18 PM
SMS Delivery Delays and Failures Between a Subset of Twilio Short Codes and Telcel in Mexico
Started: Apr 30, 4:59 PM
monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Short Codes and Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 30, 10:28 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Short Codes and Telcel network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 30, 8:13 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Short Codes and Telcel network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 30, 6:12 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Short Codes and Telcel network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 30, 5:12 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Short Codes and Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 30, 4:59 PM
SMS Delivery Delays from Twilio to Orange Cameroon
Started: Apr 30, 7:20 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 1, 9:09 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 1, 5:08 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 1, 3:06 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 1, 2:48 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Apr 30, 10:32 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 30, 2:31 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 30, 10:25 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 30, 8:24 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 30, 7:23 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 30, 7:20 AM
New Accounts Are Being Incorrectly Identified as Legacy Whatsapp Account
Started: Apr 29, 5:40 PM
identified
Our engineers have identified an issue where new accounts are being incorrectly identified as legacy WhatsApp accounts and are working to deploy a fix. We expect to provide another update in 16 hrs or as soon as more information becomes available.
Apr 30, 10:31 AM
identified
Our engineers have identified an issue where new accounts are being incorrectly identified as legacy WhatsApp accounts and are working to deploy a fix. We expect to provide another update in 8hrs or as soon as more information becomes available.
Apr 30, 2:33 AM
identified
Our engineers have identified an issue where new accounts are being incorrectly identified as legacy WhatsApp accounts and are working to deploy a fix. We expect to provide another update in 4h or as soon as more information becomes available.
Apr 29, 9:33 PM
identified
Our engineers have identified an issue where new accounts are being incorrectly identified as legacy WhatsApp accounts and are working to deploy a fix. We expect to provide another update in 2h or as soon as more information becomes available.
Apr 29, 7:27 PM
identified
Our engineers have identified an issue where new accounts are being incorrectly identified as legacy Whatsapp accounts
and are working to deploy a fix. We expect to provide another update in 1h or as soon as more information becomes available.
Apr 29, 6:24 PM
investigating
Our monitoring systems have detected a potential issue with New Accounts Are Being Incorrectly Tagged With Legacy Whatsapp Account Flags. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 29, 5:40 PM
Voice Call Failures from Network Subscribers to Twilio Sweden Phone Numbers
Started: Apr 29, 10:23 AM
monitoring
We have observed a recovery in voice calls from network subscribers to Twilio Sweden Phone Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 29, 8:00 PM
monitoring
We have observed a recovery in voice calls from network subscribers to Twilio Sweden Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 29, 3:59 PM
monitoring
We have observed a recovery in voice calls from Sweden network subscribers to Twilio Sweden Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 29, 1:59 PM
investigating
Twilio customers may be experiencing voice call failures from Sweden Network Subscribers to Twilio Sweden Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 29, 11:54 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Sweden Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 29, 10:53 AM
investigating
We are observing a subset of call failures to Twilio Sweden phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 29, 10:23 AM
SMS Delivery Delays from Twilio to Telefonica Costa Rica
Started: Apr 29, 4:52 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 29, 7:48 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 29, 12:01 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 29, 8:00 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 29, 5:54 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 29, 4:52 AM
SMS Delivery Delays from Twilio to Orange Cameroon
Started: Apr 28, 8:53 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 29, 9:05 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 29, 7:00 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 29, 3:57 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 28, 11:57 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 28, 9:56 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 28, 8:56 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 28, 8:53 PM
User Authentication Identity Gateway API High Latency for T-Mobile in United States
Started: Apr 28, 3:37 PM
monitoring
We have observed a recovery in User Authentication Identity Gateway API high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 28, 5:42 PM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 28, 4:52 PM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 28, 3:51 PM
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 28, 3:37 PM
SMS Delivery Delays and Failures from Twilio to MTS Russia
Started: Apr 28, 3:34 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Russia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 28, 3:43 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTS network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 28, 3:43 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 28, 3:34 PM
SMS Delivery Receipt Delays from Twilio to Globe Philippines
Started: Apr 28, 1:07 AM
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 28, 1:36 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 28, 1:07 AM
Lookup Identity Match Lookup V2 API package Increased Error Rate
Started: Apr 27, 11:17 PM
monitoring
Our engineers identified an issue where we were seeing an increased error rate for some customers using the Identity Match Lookup V2 API package, all other packages are normal. A fix has been applied and we are observing improvements. We will provide an update in 2 hours or a soon as more information becomes available.
Apr 27, 11:17 PM
SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz Pakistan
Started: Apr 27, 9:29 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 27, 10:46 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 27, 10:35 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 27, 9:34 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 27, 9:29 PM
Increased rate of 11200 warnings from Programmable Video
Started: Apr 27, 6:49 PM
monitoring
Our engineers have fixed the issue with an Increased rate of 11200 warnings from Programmable Video and are currently monitoring. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 27, 7:39 PM
identified
Our engineers have identified the issue with an Increased rate of 11200 warnings from Programmable Video and are working to deploy a fix. We expect to provide another update in 1 hours or as soon as more information becomes available.
Apr 27, 6:49 PM
SMS Delivery Delays from Twilio Phone Numbers to Orange Cameroon
Started: Apr 27, 3:44 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 28, 9:26 AM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 28, 7:25 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 27, 11:36 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 27, 7:36 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 27, 5:05 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 27, 4:03 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 27, 3:44 PM
Programmable Messaging - Service Interruption With Programmable Messaging for a Percentage of Messaging Services
Started: Apr 27, 4:28 AM
investigating
We are investigating a service interruption with Programmable Messaging for a percentage of Messaging Services where messages sent with Messaging Services failed to honor {force-opt-in}. We expect to provide another update in 60 minutes or as soon as more information becomes available
Apr 27, 4:28 AM
SMS Delivery Failures from Twilio to Telefonica Peru
Started: Apr 25, 9:04 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 25, 9:04 PM
SMS Delivery Failures from Twilio to Telefonica Peru
Started: Apr 25, 9:00 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 26, 1:09 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 26, 8:43 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 26, 6:43 AM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 26, 4:35 AM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 26, 12:26 AM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 25, 10:01 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 25, 9:00 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 25, 9:00 PM
SMS Delivery Delays from Twilio to Etisalat Afghanistan
Started: Apr 25, 8:16 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in Afghanistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 25, 10:47 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 25, 3:30 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 25, 11:29 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 25, 9:19 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 25, 8:16 AM
Delays in Whatsapp Template Approvals
Started: Apr 25, 12:04 AM
investigating
We are currently investigating an issue causing delays in the approval of new WhatsApp templates. Our engineers have been alerted and are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available
Apr 25, 12:19 AM
investigating
Our monitoring systems have detected a potential issue with Whatsapp Content Templates. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 25, 12:04 AM
User Authentication Identity Gateway API Failure Increase to Multiple Networks in United States
Started: Apr 24, 6:05 AM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase to multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 24, 6:28 AM
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase to multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 24, 6:05 AM
Delay in Transcription Processing
Started: Apr 23, 6:16 PM
investigating
We continue investigating an issue causing delays in the delivery of transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 23, 7:18 PM
investigating
We are currently investigating an issue causing delays in the delivery of transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 23, 6:16 PM
Intermittent Issues with API Recording Downloads
Started: Apr 23, 5:31 PM
monitoring
Reports of recording downloads via API intermittently ending prematurely have been addressed and should no longer be observed. We will continue to monitor for 2 hours before providing another update.
Apr 23, 7:37 PM
investigating
We are still investigating reports of recording downloads via API intermittently ending prematurely. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 23, 6:31 PM
investigating
We are investigating reports of recording downloads via API intermittently ending prematurely. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 23, 5:31 PM
SMS Delivery Delays from Twilio to Antel Uruguay
Started: Apr 23, 3:13 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Antel network subscribers in Uruguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 23, 6:11 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Antel network subscribers in Uruguay. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 23, 4:13 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Antel network subscribers in Uruguay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 23, 3:13 PM
SMS Delivery Delays and Failures from Twilio Phone Numbers to Etisalat Afghanistan
Started: Apr 23, 2:07 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 23, 8:03 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 23, 6:46 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Components: SMS, Middle East & Africa
Apr 23, 5:44 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 23, 5:39 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 23, 4:39 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 23, 3:08 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 23, 2:07 PM
SMS Delivery Delays from Twilio to Orange Cameroon
Started: Apr 23, 7:39 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 23, 3:45 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 23, 11:55 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 23, 9:42 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 23, 8:42 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 23, 8:40 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 23, 7:39 AM
SMS Delivery Delays from Twilio to Tigo Honduras
Started: Apr 22, 9:35 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 23, 2:06 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 23, 1:04 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 23, 12:36 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 10:35 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 9:35 PM
SMS Delivery Failures from Twilio to Movicel Angola
Started: Apr 22, 6:01 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Movicel network subscribers in Angola and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 22, 8:34 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Movicel network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 6:34 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Movicel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 6:14 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Movicel network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 6:01 PM
Issues with Inbound PSTN Call Verification
Started: Apr 22, 4:32 PM
investigating
We are still investigating an issue affecting inbound PSTN calls to fail verification. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 5:38 PM
investigating
We are investigating an issue affecting inbound PSTN calls to fail verification. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 4:38 PM
investigating
We are experiencing an issue affecting EVSS v1 and Neustar v2 verification services. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 4:32 PM
SMS Delivery Delays from Twilio to Movistar Chile
Started: Apr 22, 3:59 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in Chile and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 22, 7:38 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Movistar network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 5:33 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Movistar network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 5:06 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Movistar network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 4:06 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Movistar network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 3:59 PM
SMS Delivery Receipt Delays from Twilio to Multiple Networks in United Kingdom
Started: Apr 22, 10:33 AM
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 1:15 PM
identified
Twilio customers may be experiencing Delivery Receipt Delays from Twilio to multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 12:11 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 11:38 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 11:35 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in the United Kingdom. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 10:33 AM
SMS Delivery Delays from Twilio to MTN Benin
Started: Apr 21, 4:54 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Benin and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 21, 7:47 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 21, 5:54 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 21, 4:54 PM
Degraded service for Voice and Video
Started: Apr 21, 4:53 PM
monitoring
We have observed a recovery in live transcription services for Voice and Video. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 21, 6:54 PM
investigating
Due to a third-party provider outage, customers may be experiencing degraded live transcription services for Voice and Video. Customers may not be able to transcribe their calls at this time. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 21, 5:54 PM
investigating
We are continuing to investigate this issue.
Apr 21, 4:58 PM
investigating
We are continuing to investigate this issue.
Apr 21, 4:54 PM
investigating
Due to a third-party provider outage, customers may be experiencing degraded live transcription services for Voice and Video. Customers may not be able to transcribe their calls at this time. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 21, 4:53 PM
Issue with Phone Number Port In
Started: Apr 21, 12:21 PM
investigating
Our monitoring systems have detected a potential issue with Phone Number Port in. Our engineers have been alerted and are investigating. We will provide an update in 4 hours or when we have more details.
Apr 21, 3:29 PM
investigating
Our monitoring systems have detected a potential issue with Phone Number Port in. Our engineers have been alerted and are investigating. We will provide an update in 2 hours or when we have more details.
Apr 21, 1:31 PM
investigating
Our monitoring systems have detected a potential issue with Phone Number Port in. Our engineers have been alerted and are investigating. We will provide an update in 1 hour or when we have more details.
Apr 21, 12:32 PM
investigating
Our monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 21, 12:21 PM
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to United States
Started: Apr 21, 10:46 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 21, 5:30 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 21, 5:30 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 21, 4:29 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 21, 3:28 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 21, 1:48 PM
investigating
Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from a subset of Twilio Short Codes and Long Codes to the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 21, 1:45 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 21, 11:47 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 21, 10:46 AM
SMS Delivery Delays from a Subset of Twilio Short Codes to T-Mobile United States
Started: Apr 21, 10:04 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 21, 11:13 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 21, 10:22 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 21, 10:04 AM
MMS Delivery Receipt Delays between a Subset of Twilio Short Codes and Multiple Networks in United States
Started: Apr 20, 8:15 PM
monitoring
We have observed a recovery in MMS Delivery Receipt Delays between a subset of Twilio Short Codes and multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 20, 10:12 PM
investigating
Twilio customers may be experiencing MMS delivery receipt delays between a subset of Twilio Short Codes and network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 20, 9:17 PM
investigating
Twilio customers may be experiencing MMS delivery delays between a subset of Twilio Short Codes and multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 20, 8:15 PM
Customers Delayed for Emergency Address Registrations
Started: Apr 20, 5:33 PM
monitoring
Emergency Address registrations where Phone numbers remain in 'Pending Registration' status for longer are now operating normally. We will continue to monitor for system stability. We'll provide another update in 16 hours or as soon as more information becomes available.
Apr 22, 8:54 AM
monitoring
Emergency Address registrations where Phone numbers remain in 'Pending Registration' status for longer are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 7:31 AM
identified
We have identified the cause of delays in Emergency Address registrations. Phone numbers remain in 'Pending Registration' status longer than expected. We will provide another update in 24 hours or sooner if more information becomes available.
Apr 22, 7:14 AM
identified
We have identified the cause of delays in Emergency Address registrations. Phone numbers remain in 'Pending Registration' status longer than expected. We will provide another update in 16 hours or sooner if more information becomes available.`
Apr 21, 10:49 AM
identified
We have identified the cause of delays in Emergency Address registrations. Phone numbers remain in 'Pending Registration' status longer than expected. We will provide another update in 8 hours or sooner if more information becomes available.`
Apr 21, 3:03 AM
identified
We have identified the cause of delays in Emergency Address registrations. Phone numbers remain in 'Pending Registration' status longer than expected. We will provide another update in 4 hours or sooner if more information becomes available.`
Apr 20, 11:05 PM
identified
We have identified the cause of delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual. We expect to provide another update in 4 hours or as soon as more information becomes available.
Apr 20, 10:49 PM
identified
We have identified the cause of delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 20, 8:44 PM
identified
We have identified the cause of delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 20, 7:20 PM
investigating
We are investigating delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 20, 7:14 PM
investigating
We are continuing to investigate this issue.
Apr 20, 6:10 PM
investigating
We are investigating delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 20, 5:45 PM
investigating
Our engineers are investigating the issue with delays with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 20, 5:33 PM
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN Ghana
Started: Apr 20, 3:39 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN network subscribers in Ghana and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 20, 6:53 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN network subscribers in Ghana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 20, 4:52 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN network subscribers in Ghana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 20, 3:51 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN network subscribers in Ghana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 20, 3:39 PM
MMS Delivery Delays from a Subset of Twilio Phone Numbers to United States
Started: Apr 20, 10:29 AM
investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Phone Numbers to the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 20, 10:29 AM
MMS Delivery Delays from a Subset of Twilio Phone Numbers to United States
Started: Apr 20, 10:28 AM
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Phone Numbers to the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 20, 1:23 PM
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Phone Numbers to the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 20, 11:21 AM
investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Phone Numbers to the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 20, 10:28 AM
SMS Delivery Delays from Twilio to Tigo Honduras
Started: Apr 19, 6:40 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 20, 6:50 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 20, 4:48 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 20, 12:46 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 19, 10:44 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 19, 9:43 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 19, 1:41 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 19, 9:41 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 19, 7:40 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 19, 6:40 AM
Voice Call Failures from Network Subscribers to Twilio Norway Phone Numbers.
Started: Apr 19, 1:29 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Norway Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hour or as soon as more information becomes available.
Apr 19, 2:29 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Norway Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 19, 1:29 AM
Voice Call Failures from Network Subscribers to Twilio Norway Phone Numbers
Started: Apr 19, 1:25 AM
monitoring
We have observed a recovery in voice calls from network subscribers to Twilio Norway Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 19, 10:59 AM
monitoring
We have observed a recovery in voice calls from network subscribers to Twilio Norway Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 19, 8:59 AM
identified
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Norway Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 19, 4:56 AM
identified
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Norway Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 19, 2:55 AM
identified
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Norway Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 19, 1:54 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Norway Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 19, 1:25 AM
SMS Delivery Delays from Twilio to Multiple Networks in India
Started: Apr 18, 8:09 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 18, 9:54 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 18, 8:52 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 18, 8:09 PM
RCS Messages and Receipts are delayed on AT&T Network
Started: Apr 18, 3:00 AM
monitoring
We are observing successful delivery for RCS messages on AT&T devices. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 18, 5:46 AM
investigating
Receipts for RCS messages on ATT devices are still delayed, We are working with ATT provider to resolve this issue. We will provide an update as soon as possible or within the next 2 hours
Apr 18, 4:13 AM
investigating
Receipts for RCS messages on ATT devices are delayed, We are working with ATT provider to resolve this issue. We will provide an update as soon as possible or within the next 1 hour
Apr 18, 3:00 AM
SMS and MMS Delivery Delays and Failures Between Twilio and AT&T in United States
Started: Apr 18, 1:58 AM
monitoring
MMS delivery receipts in the United States is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Apr 18, 12:34 PM
identified
We continue to experience issues for MMS delivery receipts. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 18, 10:46 AM
identified
Twilio customers are no longer experiencing SMS and MMS delivery delays and failures between Twilio and AT&T network subscribers in the United States. However, we continue to experience issues for MMS delivery receipts. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available
Apr 18, 6:44 AM
identified
Twilio customers may be experiencing SMS and MMS delivery delays and failures between Twilio and AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 18, 5:24 AM
identified
We are continuing to work on a fix for this issue.
Apr 18, 3:58 AM
identified
Twilio customers may be experiencing SMS and MMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 18, 3:20 AM
identified
Twilio customers may be experiencing SMS and MMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 18, 2:19 AM
investigating
Twilio customers may be experiencing SMS and MMS delivery delays and failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 18, 1:58 AM
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Germany
Started: Apr 17, 12:24 PM
monitoring
We have observed a recovery in SMS delivery To And From Twilio for a Subset of Longcode In Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 17, 7:23 PM
monitoring
We have observed a recovery in SMS delivery To And From Twilio for a Subset of Longcode In Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 17, 5:22 PM
investigating
Twilio customers continue to experience SMS delivery delays To And From Twilio for a Subset of Longcode In Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 17, 3:25 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 17, 1:25 PM
investigating
Twilio customers may be experiencing SMS delivery delays To And From Twilio for a Subset of Longcode In Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 17, 12:24 PM
Voice Call Failures from Subscribers to Twilio Philippines Phone Numbers
Started: Apr 17, 8:56 AM
monitoring
We have observed a recovery in voice calls from network subscribers to Twilio Philippines Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 17, 9:33 AM
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 17, 9:04 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 17, 8:56 AM
SMS and MMS Delivery Receipt Delays from Twilio to Verizon United States
Started: Apr 17, 8:06 AM
monitoring
We have observed a recovery in SMS and MMS delivery receipts from Twilio to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 17, 9:50 AM
identified
We are continuing to work on a fix for this issue.
Apr 17, 9:25 AM
identified
Twilio customers may be experiencing SMS and MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 17, 9:22 AM
identified
Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 17, 8:14 AM
investigating
Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 17, 8:06 AM
Issues Viewing Messaging Insights
Started: Apr 16, 6:26 PM
monitoring
Messaging Insights in the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Apr 16, 6:38 PM
identified
Customers may be experiencing issues viewing Messaging Insights in the Console. Our engineering team has implemented a fix. We will provide another update in 30 minutes.
Apr 16, 6:31 PM
investigating
Our monitoring systems have detected a potential issue with Messaging Insights. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 16, 6:26 PM
SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Italy
Started: Apr 16, 10:33 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 16, 12:05 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 16, 11:19 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 16, 10:33 AM
SMS Delivery Delays from Twilio to Algar Telecom Brazil
Started: Apr 16, 10:11 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Algar Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 16, 12:09 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 16, 11:27 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 16, 10:27 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 16, 10:11 AM
SMS Delivery Delays from Twilio Pre-Registered Sender ID to T-Mobile Czech Republic
Started: Apr 16, 1:30 AM
monitoring
We have observed a recovery in SMS delivery from Twilio Pre-Registered Sender ID to T-Mobile network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 16, 4:34 AM
identified
Twilio Pre-Registered Sender ID customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 16, 2:32 AM
identified
Twilio Pre-Registered Sender ID customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 16, 1:31 AM
investigating
Twilio Pre-Registered Sender ID customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 16, 1:30 AM
Voice Call Failures from Network Subscribers to a Subset of Twilio Brazil Phone Numbers
Started: Apr 15, 8:48 PM
monitoring
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Brazil Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 9:58 PM
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Brazil Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 9:00 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Brazil Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 8:48 PM
User Authentication Identity Gateway API High Latency for T-Mobile in United States
Started: Apr 15, 4:47 PM
monitoring
We have observed a recovery in User Authentication Identity Gateway API high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 5:57 PM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 5:01 PM
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 4:47 PM
User Authentication Identity Gateway API High Latency for T-Mobile in United States
Started: Apr 15, 4:46 PM
monitoring
We have observed a recovery in User Authentication Identity Gateway API high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 5:46 PM
identified
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 4:53 PM
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 4:46 PM
On Call Engineers are Investigating an Issue Affecting Flex
Started: Apr 15, 1:26 PM
investigating
Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 15, 1:26 PM
User Authentication Identity Gateway API Failure Increase for T-Mobile in United States
Started: Apr 15, 6:59 AM
monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 10:09 AM
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 8:05 AM
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 6:59 AM
User Authentication Identity SNA Failure Increase for Telkomsel in Indonesia
Started: Apr 15, 5:43 AM
monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for Telkomsel in Indonesia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 15, 9:00 AM
monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for Telkomsel in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 6:54 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Telkomsel in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 5:46 AM
investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Telkomsel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 5:43 AM
User Authentication Identity Gateway API High Latency for T-Mobile in United States
Started: Apr 15, 2:18 AM
monitoring
We have observed a recovery in User Authentication Identity Gateway API high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 3:21 AM
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 2:18 AM
SMS Delivery Delays and Failures from Twilio to Orange Guinea
Started: Apr 14, 9:41 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Guinea and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 17, 10:58 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Apr 17, 8:40 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 17, 12:40 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 16, 8:39 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 16, 6:32 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 16, 5:31 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 16, 4:49 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Apr 15, 12:48 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 15, 4:48 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 15, 12:47 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 10:46 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 9:41 PM
Reassigned Number Package Degradation for Lookup V2 API
Started: Apr 14, 8:51 PM
monitoring
We have started seeing recovery for the reassigned number package experiencing errors in the responses returned through the API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 9:11 PM
investigating
The reassigned number package is experiencing errors in the responses returned through the API. We expect to provide another update in 1 hour or as soon as more information becomes available
Apr 14, 8:51 PM
investigating
The reassigned number package is experiencing errors in the responses returned through the API. We expect to provide another update in 1 hour or as soon as more information becomes available
Apr 14, 8:51 PM
On Call Engineers Are Investigating an Issue with WhatsApp Sender Registration in Meta Embedded Signup
Started: Apr 14, 6:14 PM
investigating
We are investigating an issue with WhatsApp sender registration in Meta embedded signup. We expect to provide another update in 2 hours or as soon as more information becomes available
Apr 14, 8:05 PM
investigating
We are investigating an issue with WhatsApp sender registration in Meta embedded signup. We expect to provide another update in 1 hour or as soon as more information becomes available
Apr 14, 6:57 PM
investigating
We are investigating issues for some customers who may be unable to complete sender registration prrocess for Whatsapp. We expect to provide another update in 1 hour or as soon as more information becomes available
Apr 14, 6:42 PM
investigating
Our monitoring systems have detected a potential issue with customers being unable to complete sender registration process for WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 14, 6:14 PM
SMS Delivery Delays and Failures from Twilio to Viva Cell MTS Armenia
Started: Apr 14, 2:49 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Viva Cell MTS network subscribers in Armenia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 14, 9:01 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Viva Cell MTS network subscribers in Armenia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 7:00 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 14, 6:20 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 4:19 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 3:19 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 2:49 PM
SMS Delivery Delays from Twilio to AT&T Mexico
Started: Apr 14, 8:19 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 1:38 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 12:14 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 10:42 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 8:46 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 8:33 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 8:19 AM
SMS Delivery Delays from Twilio to Orange Cameroon
Started: Apr 13, 10:10 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 14, 9:06 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 7:00 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 14, 6:31 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 14, 2:31 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 12:27 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 11:25 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 11:14 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 10:10 PM
Unexpected 503 Errors When Connecting to Twilio APIs
Started: Apr 13, 8:13 PM
monitoring
The unexpected 503 errors (less than 0.01% error rate) for customers using Twilio APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Apr 13, 10:43 PM
investigating
We are still investigating an issue causing unexpected 503 errors (less than 0.01% error rate) at 19:30 UTC and again from 20:00 - 20:02 UTC for customers using Twilio APIs. Our engineers are investigating root cause and will provide another update in 2 hours or as soon as more information becomes available.
Apr 13, 10:10 PM
investigating
We are currently investigating an issue causing unexpected 503 errors (less than 0.01% error rate) at 19:30 UTC and again from 20:00 - 20:02 UTC for customers using Twilio APIs. Our engineers are investigating root cause and will provide another update in one hour or as soon as more information becomes available.
Apr 13, 8:53 PM
investigating
Our monitoring systems have detected a potential issue leading to 503 Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 13, 8:13 PM
SMS Delivery Failures From a Subset of Twilio Long Codes to Orange Côte d'Ivoire
Started: Apr 13, 6:42 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 14, 8:54 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 6:39 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 14, 1:46 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 13, 9:43 PM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 13, 7:43 PM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 6:42 PM
User Authentication Identity SNA Failures for T-Mobile in United States
Started: Apr 13, 6:38 PM
monitoring
We have observed a recovery in User Authentication Identity for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 13, 10:14 PM
identified
Twilio customers may be experiencing User Authentication Identity SNA failures for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 13, 9:14 PM
identified
Twilio customers may be experiencing User Authentication Identity SNA failures for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 8:08 PM
identified
Twilio customers may be experiencing User Authentication Identity API errors for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 6:58 PM
investigating
Twilio customers may be experiencing User Authentication Identity API errors for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 6:38 PM
SMS Delivery Failures from Twilio to Beeline Kazakhstan
Started: Apr 13, 5:45 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Beeline network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 5:47 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 5:45 PM
SMS Delivery Failures from Twilio to Beeline Kazakhstan
Started: Apr 13, 5:41 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Beeline network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 13, 8:04 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Beeline network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 13, 6:44 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Beeline network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 5:43 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 5:41 PM
SMS Delivery Delays from Twilio to Shelcomm United States
Started: Apr 13, 4:47 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Shelcomm network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 13, 6:48 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Shelcomm network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 13, 5:54 AM
identified
We are continuing to work on a fix for this issue.
Apr 13, 5:20 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Shelcomm network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 4:54 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Shelcomm network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 4:47 AM
SMS Delivery Failures from a Subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One Sudan
Started: Apr 13, 3:13 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One network subscribers in Sudan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 13, 8:59 PM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One network subscribers in Sudan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 13, 6:57 PM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One network subscribers in Sudan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 5:56 PM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One network subscribers in Sudan. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 13, 10:16 AM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One network subscribers in Sudan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 13, 6:15 AM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One network subscribers in Sudan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 5:08 AM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One network subscribers in Sudan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 13, 4:15 AM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani One network subscribers in Sudan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 3:13 AM
SMS Delivery Failures from Brazil to a Subset of Twilio Phone Numbers
Started: Apr 12, 4:33 PM
monitoring
We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 12, 5:34 PM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers in Brazil to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 12, 4:33 PM
SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Brazil
Started: Apr 12, 2:48 PM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 12, 2:48 PM
SMS Delivery Delays from Twilio to Telefonica Costa Rica
Started: Apr 12, 4:03 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 12, 7:16 AM
monitoring
We have observed a recovery in SMS delivery from Twilio Long Codes and Alphanumeric Sender IDs to Telefonica network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 12, 7:05 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 12, 5:05 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 12, 4:03 AM
SMS Delivery Delays from Twilio to Datora Brazil
Started: Apr 11, 2:48 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 11, 2:48 AM
SMS Delivery Delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora Brazil
Started: Apr 11, 2:48 AM
monitoring
We have observed a recovery in SMS delivery from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 22, 1:01 PM
monitoring
We have observed a recovery in SMS delivery from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 22, 8:55 AM
monitoring
We have observed a recovery in SMS delivery from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 6:50 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 22, 6:39 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 21, 6:38 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 21, 6:34 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 20, 6:38 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 19, 6:37 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 18, 6:36 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender ID to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 17, 6:36 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Apr 16, 2:35 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 16, 6:34 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 16, 2:33 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 16, 12:33 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 11:33 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 15, 10:20 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 14, 10:17 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 13, 9:58 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 12, 9:52 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Apr 11, 5:50 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Apr 11, 5:48 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 11, 9:49 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 11, 5:49 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 11, 3:48 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 11, 2:48 AM
On Call Engineers are Investigating
Started: Apr 10, 7:01 PM
investigating
Our monitoring systems have detected a potential issue with alarm event delivery. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 10, 7:01 PM
SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Brazil
Started: Apr 10, 3:15 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Algar network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 11, 1:36 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 10, 10:41 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 10, 6:35 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 4:29 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 3:27 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 3:15 PM
Flex AI Copilot Failures Generating Notes
Started: Apr 10, 2:54 PM
monitoring
The Agent Copilot UI within Flex is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 4:36 PM
identified
Our engineers have identified the issue causing approximately 30% of wrap-up notes generation requests to fail in the Agent Copilot UI within Flex. This may prevent some users from creating notes using the AI Summarization feature. We are working to deploy a fix and expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 4:02 PM
investigating
We are currently investigating an issue where approximately 30% of wrap-up notes generation requests are failing in the Agent Copilot UI within Flex. This may prevent some users from creating notes using the AI Summarization feature. Our engineering team is actively working to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Apr 10, 3:02 PM
investigating
Our monitoring systems have detected a potential issue with Flex AI Copilot Failures. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 10, 2:54 PM
User Authentication Identity SNA and Gateway API Failures for T-Mobile in United States
Started: Apr 10, 10:38 AM
monitoring
We have observed a recovery in User Authentication Identity for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 5:53 PM
identified
Twilio customers may be experiencing User Authentication Identity API failures for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 5:53 PM
identified
Twilio customers may be experiencing User Authentication Identity SNA and Gateway API failures for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 4:50 PM
investigating
Twilio customers may be experiencing User Authentication Identity Silent Network Auth and API failures for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 10, 1:43 PM
investigating
Twilio customers may be experiencing User Authentication Identity SNA and Gateway API failures for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 11:41 AM
investigating
Twilio customers may be experiencing User Authentication Identity SNA and Gateway API errors for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 10:38 AM
Twilio virtual phone number is unusable
Started: Apr 10, 9:44 AM
monitoring
Our engineers are seeing recovery for the issue where Twilio virtual phone numbers are unusable. We expect to provide another update in 2 hour or as soon as more information becomes available.
Apr 10, 10:01 AM
investigating
Our engineers are investigating the issue where Twilio virtual phone numbers are unusable and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 9:44 AM
User Authentication Identity API High Latency in Multiple Countries Across North America and Latin America
Started: Apr 10, 6:39 AM
monitoring
We have observed a recovery in User Authentication Identity in USA, Brazil, Colombias across North America and Latin America and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 7:29 AM
investigating
Twilio customers may be experiencing User Authentication Identity API high latency across multiple networks in USA, Brazil, Colombia across North America and Latin America. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 6:39 AM
SMS Delivery Delays from Twilio to Claro Peru
Started: Apr 9, 8:28 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 10:16 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 9:28 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 8:28 PM
Voice Call Failures Between a Subset of Twilio Colombia Phone Numbers and Multiple Networks in Colombia
Started: Apr 9, 3:35 PM
monitoring
We have observed a recovery in voice calls between a subset of Twilio Colombia Phone Numbers and network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 5:10 PM
identified
Twilio customers may be experiencing voice call failures between a subset of Twilio Colombia Phone Numbers and network subscribers on multiple networks in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 4:07 PM
investigating
Twilio customers may be experiencing voice call failures between a subset of Twilio Colombia Phone Numbers and network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 3:35 PM
SMS Delivery Delays from Twilio to Pelephone and Ramy Levy Israel
Started: Apr 9, 3:04 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Pelephone and Ramy Levy network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 9:20 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 10, 1:15 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 10, 1:14 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 9, 9:13 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 7:12 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 6:11 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 4:32 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 3:31 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 3:04 PM
SMS Delivery Delays from Twilio to T-Mobile Czech Republic
Started: Apr 9, 2:28 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 4:55 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 4:54 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 3:32 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 2:28 PM
SMS Delivery Delays from Twilio to O2 Czech Republic
Started: Apr 9, 12:51 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to O2 network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 4:53 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 4:51 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 9, 3:54 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team continuous actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 1:52 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 1:52 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 12:51 PM
SMS Delivery Failures from Multiple Networks to a Subset of Twilio France Phone Numbers
Started: Apr 9, 12:51 PM
monitoring
We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio France Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 2:24 PM
identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio France Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 1:36 PM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio France Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 12:51 PM
SMS Delivery Delays and Delivery Receipt Delays from a Subset of Twilio Short Codes to New Zealand
Started: Apr 9, 2:51 AM
monitoring
We have observed a recovery in SMS delivery and delivery receipts from a subset of Twilio Short Codes to New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 6:13 AM
identified
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to New Zealand. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 4:13 AM
identified
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to New Zealand. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 3:10 AM
investigating
Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from a subset of Twilio Short Codes to New Zealand. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 2:51 AM
SMS Delivery Delays From and to a Subset of Twilio Shortcodes in New Zealand
Started: Apr 9, 2:50 AM
investigating
We are experiencing Sms Delivery Delays From and to a Subset of Twilio Shortcodes in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 2:50 AM
Mexico Customers Unable to Activate Their Accounts
Started: Apr 9, 2:07 AM
investigating
We are currently investigating an issue where some customers in Mexico using USD currency may experience problems with their account balance not updating successfully. This may result in account suspension and prevent activation. Our engineering team is actively investigating this issue. We will provide another update within 1 hour or as soon as more information becomes available. Thank you for your patience.
Apr 9, 2:07 AM
Mexico Customers Unable to Activate Their Accounts
Started: Apr 9, 1:35 AM
investigating
We are currently investigating an issue where some Mexico customers using USD currency might experience issue related to account balance not getting updated successfully which is resulting in account suspension and preventing activation. Our engineering are actively investigating on this. We will provide another update in 1 hour or as soon as more information becomes available. Thank you for your patience.
Apr 9, 1:53 AM
investigating
Our monitoring systems have detected a potential issue with Twilio Billing. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 9, 1:35 AM
Billing Payment Processing for Mexican Peso Accounts
Started: Apr 8, 11:40 PM
monitoring
We have mitigated the issue and observing recovery for customers who experienced account suspension despite successful payment processing. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 4:12 AM
investigating
We are aware of an issue affecting payment processing for accounts using Mexican Peso currency. Customers may experience payment failures and account suspension when attempting to complete account upgrades.
This incident has been moved back from monitoring to investigation as our team continues to actively look into the issue. We will provide another update within 4 hours or as soon as more information becomes available.
Apr 9, 1:42 AM
monitoring
We have identified the root cause and deployed a payment processing fix for accounts using Mexican Peso currency. Please retry any payments if you encountered errors during the day. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 12:20 AM
investigating
We are aware of an issue affecting payment processing for accounts using Mexican Peso currency. Customers may experience payment failures and account suspension when attempting to complete account upgrades. Our team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 11:40 PM
investigating
We are aware of an issue affecting payment processing for accounts using Mexican Peso currency. Customers may experience payment failures and account suspension when attempting to complete account upgrades. Our team is actively investigating. We will provide another update as soon as more information becomes available.
Apr 8, 11:29 PM
SMS Delivery Delays and Failures from Twilio to AT&T Mexico
Started: Apr 8, 11:17 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 11:17 AM
SMS Delivery Delays and Failures To AT&T Mexico
Started: Apr 8, 9:58 AM
monitoring
We are observing recovery in SMS delivery delays when sending messages to AT&T Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 11:02 AM
investigating
We are experiencing SMS delivery delays when sending messages To AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 9:58 AM
SMS Delivery Receipt Delays and Delivery Failures from Twilio to DigiMobil (Movistar) Spain
Started: Apr 8, 8:34 AM
monitoring
We have observed a recovery in SMS delivery receipts and SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 11:04 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays and delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 9:38 AM
investigating
Twilio customers may be experiencing SMS delivery delays and SMS delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may fail or succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 8:44 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays and SMS delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 8:37 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays and SMS delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 8:34 AM
User Authentication Identity SNA Missing Redirects for Odido T-Mobile in Netherlands
Started: Apr 7, 11:23 PM
monitoring
We have observed a recovery in User Authentication Identity for Odido T-Mobile in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 10, 12:16 PM
monitoring
We have observed a recovery in User Authentication Identity for Odido T-Mobile in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 10:11 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 10, 6:47 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 9, 7:16 PM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 9, 6:46 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Apr 8, 2:46 PM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in Netherlands. Our team has identified the cause, and is actively working towards a resolution. We will share the next update within 16 hours, or sooner if additional information becomes available.
Apr 8, 2:44 PM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 8, 6:45 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 8, 6:34 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 8, 2:44 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 8, 2:23 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 12:30 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 11:23 PM
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries
Started: Apr 7, 4:40 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 5:58 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 5:15 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 4:40 PM
SMS Delivery Delays from Twilio to Vodafone Egypt
Started: Apr 7, 4:22 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Egypt and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 7, 7:58 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 5:56 PM
monitoring
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 5:55 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 4:53 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 4:22 PM
SMS Delivery Delays from Twilio to MTN Benin
Started: Apr 7, 3:33 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Benin and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 6:26 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 7, 10:53 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 7, 6:53 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 4:51 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 3:41 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 3:33 PM
SMS Delivery Delays and Failures from Twilio to Multiple Networks in Brazil
Started: Apr 7, 2:27 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 6:47 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 7, 5:35 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 3:35 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 2:34 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 2:27 PM
SMS Delivery Failures from Twilio to Etisalat Egypt
Started: Apr 7, 7:06 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 10:15 AM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Etisalat network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 8:06 AM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Etisalat network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 7:06 AM
SMS Delivery Delays from Twilio to Lycamobile Germany
Started: Apr 6, 10:52 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 11:31 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 11:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 10:52 PM
SMS Delivery Failures from a Subset of Twilio Long Codes to WOM Colombia
Started: Apr 6, 10:01 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to WOM network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 10:38 PM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 10:09 PM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 10:01 PM
SMS Delivery Delays from Twilio to Mir Telecom and Tattelecom Russia
Started: Apr 6, 8:26 PM
monitoring
We are observing recovery in SMS delivery delays when sending messages to Mir Telecom & Tattelecom in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 8:52 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Mir Telecom and Tattelecom network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 8:43 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Mir Telecom and Tattelecom network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 8:29 PM
investigating
Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 6, 8:26 PM
SMS Delivery Delays from Twilio to Telenor Pakistan
Started: Apr 6, 9:17 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 3:42 PM
investigating
We are experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 2:09 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 11:54 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 6, 11:47 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 9:47 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 9:17 AM
SMS Delivery Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers
Started: Apr 4, 11:44 PM
monitoring
We are observing successful SMS delivery from network subscribers to a subset of Twilio Israel Phone Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2X hours or as soon as more information becomes available.
Apr 5, 2:55 AM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team continue investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 5, 12:44 AM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 4, 11:44 PM
Sms Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes
Started: Apr 4, 10:59 AM
investigating
We are experiencing SMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 4, 10:59 AM
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines
Started: Apr 3, 9:26 PM
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 4, 12:46 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 3, 10:54 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 3, 9:42 PM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 3, 9:26 PM
SMS Delivery Delays from Twilio to Orange Cameroon
Started: Apr 2, 9:43 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 10:35 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 2, 9:43 PM
SMS Delivery Delays and Failure from Twilio to Ufone Pakistan
Started: Apr 2, 1:39 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Ufone network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 11:37 PM
identified
Twilio customers may be experiencing SMS delivery delays and failure from Twilio to Ufone network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 2, 8:50 PM
investigating
Twilio customers may be experiencing my be still having SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 2, 4:49 PM
investigating
Twilio customers may be experiencing my be still having SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 2:31 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 2, 1:39 PM
SMS Delivery Delays from a Subset of Twilio Phone Numbers to ETMTN Ethiopia
Started: Apr 2, 12:40 PM
monitoring
We are observing recovery in SMS delivery delays when sending messages to ETMTN network subscribers in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 2:03 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to ETMTN network subscribers in Ethiopia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 2, 12:40 PM
SMS Delivery Delays and Failures from Twilio to Claro Brazil
Started: Apr 1, 3:18 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 6:40 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 4:47 AM
investigating
We are still experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 1, 10:14 PM
investigating
We are still experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 1, 6:14 PM
investigating
We are still experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 4:14 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 3:18 PM
Intelligent Alerts unavailable
Started: Apr 1, 3:13 PM
monitoring
We are currently seeing recovery for Intelligent Alerts. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Apr 1, 3:48 PM
investigating
Twilio customers that are currently subscribed for Intelligent Alerts will not be notified on the latest alerts. We are currently restoring the data in our system and Intelligent Alerts should be available within 30 minutes.
Apr 1, 3:27 PM
investigating
Our monitoring systems have detected a potential issue with alerts. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 1, 3:13 PM
SMS Delivery Delays and Failures to Orange Network in Egypt
Started: Apr 1, 1:50 PM
investigating
We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Apr 2, 4:24 AM
investigating
We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 1, 8:29 PM
investigating
We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 1, 4:29 PM
investigating
We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 2:44 PM
investigating
We are experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 1:50 PM
SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
Started: Apr 1, 4:36 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 1, 1:57 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 1, 8:20 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 6:37 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 5:36 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 4:36 AM
March 2026
SMS Delivery Delays from Twilio to Tunisie Telecom Tunisia
Started: Mar 31, 10:48 PM
monitoring
We are observing recovery in SMS delivery delays when sending messages to Tunisie Telecom Tunisia. We will continue monitoring the service for an additional 2 hours to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 1:52 AM
monitoring
We are observing recovery in SMS delivery delays when sending messages to Tunisie Telecom Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 11:52 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tunisie Telecom network subscribers in Tunisia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 10:53 PM
investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio to Tunisie Telecom Tunisia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 31, 10:48 PM
SMS Delivery Delays from Twilio to DST Brunei Darussalam
Started: Mar 31, 10:30 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to DST network subscribers in Brunei Darussalam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 1:27 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to DST network subscribers in Brunei Darussalam. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 11:30 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to DST network subscribers in Brunei Darussalam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 10:30 PM
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Multiple Networks in Italy
Started: Mar 31, 7:01 PM
monitoring
We are observing recovery in SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to subscribers across multiple networks in Italy. We will continue monitoring the service for an additional 2 hours to ensure full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 4:13 AM
monitoring
We are observing recovery in SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 2:07 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 31, 10:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 8:01 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 7:01 PM
SMS Delivery Delays and Failures from Twilio to Orange/Sonatel Senegal
Started: Mar 31, 4:13 PM
monitoring
We are observing recovery in SMS delivery delays and failures when sending messages to Orange/Sonatel network subscribers in Senegal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 3, 6:00 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange and Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available
Apr 2, 11:13 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 11:32 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 1, 11:13 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Apr 1, 7:13 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 31, 11:16 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 31, 7:15 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 5:14 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 4:13 PM
SMS Delivery Failures from Twilio to Claro Chile
Started: Mar 31, 9:33 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 11:06 AM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 9:33 AM
SMS Delivery Delays from Twilio to Globe Philippines
Started: Mar 31, 8:13 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 9:19 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 8:13 AM
SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries
Started: Mar 30, 10:56 PM
monitoring
We are observing successful SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 31, 2:38 PM
monitoring
We are observing successful SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 12:40 PM
investigating
We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 31, 6:34 AM
investigating
We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 31, 2:16 AM
investigating
We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 12:26 AM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 11:25 PM
investigating
Our monitoring systems have detected a potential issue with SMS Delivery Failures. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 30, 10:56 PM
On Call Engineers are Investigating
Started: Mar 30, 10:30 PM
investigating
Our monitoring systems have detected a potential issue with SMS Delivery Failures in Mongolia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 30, 10:30 PM
Flex Insights – Playback Failing for External Recordings
Started: Mar 30, 1:47 PM
monitoring
Flex Insight is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Mar 30, 2:04 PM
identified
Our engineers have identified an issue with Flex Insights – Playback failing for external recordings and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 1:47 PM
SMS Delivery Delays from Twilio to Softbank Japan
Started: Mar 30, 11:20 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Softbank network subscribers in Japan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 2:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Softbank network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 12:20 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Softbank network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 11:20 AM
SMS Delivery Delays from Twilio to MTS Uzbekistan
Started: Mar 30, 7:11 AM
monitoring
We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 5:15 PM
monitoring
We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 3:15 PM
monitoring
We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in [2 hours] or as soon as more information becomes available.
Mar 30, 1:21 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 30, 10:15 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 8:09 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 7:11 AM
SMS Delivery Delays and Failures from Twilio to Orange/Sonatel Senegal
Started: Mar 30, 6:35 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 31, 1:50 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 30, 9:50 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 30, 1:50 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 30, 9:52 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 7:53 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 6:55 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 6:35 AM
SMS Delivery Delays to TeleTalk in Bangladesh
Started: Mar 29, 11:43 AM
monitoring
We are observing recovery in SMS delivery delays when sending messages to TeleTalk in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 29, 2:42 PM
investigating
We are experiencing SMS delivery delays when sending messages to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 29, 12:42 PM
investigating
We are experiencing SMS delivery delays when sending messages to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 29, 11:43 AM
SMS Delivery Delays and Failures from Twilio to Vietnamobile Vietnam
Started: Mar 29, 1:59 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Vietnamobile network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 29, 2:55 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 29, 8:41 AM
monitoring
We are observing recovery in SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
Mar 29, 6:32 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 4hours or as soon as more information becomes available.
Mar 29, 4:50 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 2hours or as soon as more information becomes available.
Mar 29, 2:59 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 29, 1:59 AM
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Started: Mar 29, 12:46 AM
investigating
We are observing recovery in SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
Mar 29, 3:48 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2hours or as soon as more information becomes available.
Mar 29, 1:46 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 29, 12:46 AM
SMS Delivery Delays from Twilio to Orange Cameroon
Started: Mar 28, 7:37 AM
investigating
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 28, 12:36 PM
investigating
Twilio customers may continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 28, 10:34 AM
investigating
Twilio customers may continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 28, 8:34 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 28, 7:37 AM
SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Brazil
Started: Mar 27, 5:49 PM
monitoring
We are observing recovery in SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 10:39 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 27, 8:54 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 7:06 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 6:09 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 5:49 PM
Errors While Sending 'Auto Recharge Successful' Emails After Successful Recharge
Started: Mar 27, 2:07 PM
monitoring
'Auto Recharge Successful' emails are now operating/sending normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Mar 27, 4:01 PM
identified
Our engineers have identified an issue affecting 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 3:15 PM
identified
Our engineers have identified the issue 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 2:15 PM
investigating
Our monitoring systems have detected a potential issue with customers receiving 'Auto Recharge Successful' emails. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 27, 2:07 PM
Intermittent SMPP Connectivity in IE1 Region
Started: Mar 27, 8:58 AM
monitoring
We have observed a recovery in the intermittent TCP connectivity issues affecting inbound and outbound SMPP connections within our IE1 region. This issue was impacting a subset of customers utilizing SMPP for messaging traffic through this specific gateway. We are now monitoring service stability to ensure a full recovery and will provide another update in 30 minutes or as soon as more information becomes available.
Mar 27, 11:03 AM
investigating
We are investigating reports of intermittent TCP connectivity issues affecting inbound and outbound SMPP connections within our IE1 region. This issue is currently impacting a subset of customers utilizing SMPP for messaging traffic through this specific gateway. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 10:09 AM
investigating
We are investigating reports of intermittent TCP connectivity issues affecting inbound and outbound SMPP connections within our IE1 region. This issue is currently impacting a subset of customers utilizing SMPP for messaging traffic through this specific gateway. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 9:09 AM
investigating
Our monitoring systems have detected a potential issue with Programmable Messaging. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 27, 8:58 AM
SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
Started: Mar 27, 5:59 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 8:50 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 6:59 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 5:59 AM
Voice Call Failures from Network Subscribers to Twilio Spain Phone Numbers
Started: Mar 27, 5:53 AM
monitoring
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Spain Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 2:54 PM
identified
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Spain Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 12:54 PM
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Spain Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 27, 8:56 AM
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Spain Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 7:04 AM
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Spain Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 6:18 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Spain Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 5:53 AM
SMS Delivery Report Delays from a Subset of Alphanumeric Sender IDs to MobiFone Vietnam
Started: Mar 26, 10:03 PM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Alphanumeric Senders to MobiFone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 5:40 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Senders to MobiFone network subscribers in Vietnam. Our team has identified the cause and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 27, 5:39 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Senders to MobiFone network subscribers in Vietnam. Our team has identified the cause and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 27, 1:39 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Senders to MobiFone network subscribers in Vietnam. Our team has identified the cause and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 11:39 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Senders to MobiFone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 10:29 PM
investigating
Twilio customers may be experiencing SMS delivery report delays from a subset of alphanumeric Sender IDs to MobiFone network subscribers in Vietnam. Message delivery may succeed, but delivery receipts may be delayed. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 10:03 PM
SMS Delivery Delays from Twilio to Beeline Kazakhstan
Started: Mar 26, 8:46 PM
monitoring
We are observing recovery in SMS delivery delays when sending messages to Beeline network subscribers in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 10:53 PM
investigating
Twilio customers may continue to experience SMS delivery delays from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 9:34 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 8:46 PM
Increased delays delivering Hosted Numbers Order Completion
Started: Mar 26, 7:23 PM
investigating
We are investigating delays in Hosted Numbers order completion. We expect to provide another update in 1 hour or as soon as more information becomes available
Mar 26, 7:23 PM
Issues When Attempting to Update Whatsapp Profiles via API and Console for a Subset of Users
Started: Mar 26, 6:11 PM
monitoring
WhatsApp Business Profile management is now operating normally and we are no longer seeing performance issues. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Mar 27, 1:49 PM
investigating
Performance issues are still reported with WhatsApp Business Profile management. This is affecting a subset of users attempting to update profiles via the API and Twilio Console. Engineers are investigating. We will provide an update in 16 hours or as soon as more information becomes available.
Mar 27, 7:45 AM
investigating
Performance issues are still reported with WhatsApp Business Profile management. This is affecting a subset of users attempting to update profiles via the API and Twilio Console. Engineers are investigating. We will provide an update in 8 hours or as soon as more information becomes available.
Mar 26, 11:57 PM
investigating
Performance issues are still reported with WhatsApp Business Profile management. This is affecting a subset of users attempting to update profiles via the API and Twilio Console. Engineers are investigating. We will provide an update in 4 hours or as soon as more information becomes available.
Mar 26, 8:32 PM
investigating
Performance issues are still reported with WhatsApp Business Profile management. This is affecting a subset of users attempting to update profiles via the API and Twilio Console. Engineers are investigating. We will provide an update in 2 hours or as soon as more information becomes available.
Mar 26, 6:59 PM
investigating
Performance issues have been reported with WhatsApp Business Profile management. This is affecting a subset of users attempting to update profiles via the API and Twilio Console. Engineers are investigating. We will provide an update in 1 hour or as soon as more information becomes available.
Mar 26, 6:11 PM
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks In United States
Started: Mar 26, 4:11 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Multiple network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hour or as soon as more information becomes available.
Mar 29, 6:49 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Multiple network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hour or as soon as more information becomes available.
Mar 28, 4:51 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 27, 10:22 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 27, 6:25 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 26, 10:25 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 26, 6:50 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 5:01 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 4:11 PM
SMS Delivery Delays from Twilio to T-Mobile Netherlands
Started: Mar 26, 3:46 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 10:06 PM
monitoring
We are observing recovery in SMS delivery delays when sending messages to T-Mobile network subscribers in the Netherlands. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 9:48 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 26, 6:34 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 4:38 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 3:46 PM
Issues Storing Video Recordings Containing Unicode Characters
Started: Mar 26, 11:15 AM
monitoring
We are seeing recovery in the issue where saving Video Recordings would fail when Room names contained Unicode characters. We have implemented a fix and are currently monitoring service stability to ensure a full recovery for all new recordings. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 26, 12:37 PM
investigating
We are investigating an issue where saving Video Recordings fails when the associated Room names contain Unicode characters. Our engineering team is currently working to identify the root cause. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 11:26 AM
investigating
Our monitoring systems have detected a potential issue with Programmable Video. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 26, 11:15 AM
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Australia
Started: Mar 26, 10:46 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 10:46 AM
SMS Delivery Failures from Twilio to Viettel Viet Nam
Started: Mar 26, 9:24 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Viettel network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 12:41 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Viettel network subscribers in Viet Nam. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 10:25 AM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Viettel network subscribers in Viet Nam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 9:24 AM
Voice Call Failures from Lithuania to Twilio Lithuania Phone Numbers
Started: Mar 26, 3:20 AM
monitoring
We have observed a recovery in voice calls from network subscribers in Lithuania to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 6:15 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers in Lithuania to Twilio Lithuania Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 4:18 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers in Lithuania to Twilio Lithuania Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 3:20 AM
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Vodafone Italy
Started: Mar 26, 12:22 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Vodafone network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 6:01 PM
identified
We continue experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 26, 3:12 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 26, 7:22 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 26, 3:27 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 1:28 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 12:30 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 12:22 AM
Delayed Account Reactivations
Started: Mar 25, 10:17 PM
monitoring
We have observed a recovery in the issue where customer accounts were not automatically reactivating after a successful payment. We are now monitoring service stability to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 26, 11:02 AM
monitoring
We have observed a recovery in the issue where customer accounts were not automatically reactivating after a successful payment. We are now monitoring service stability to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 26, 10:31 AM
identified
The issue causing the customer accounts to not automatically reactivate after a successful payment has been identified. We are actively working to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 26, 8:57 AM
identified
The issue causing the customer accounts to not automatically reactivate after a successful payment has been identified. We are actively working to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 26, 4:39 AM
identified
The issue causing the customer accounts to not automatically reactivate after a successful payment has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 2:43 AM
identified
The issue causing the customer accounts to not automatically reactivate after a successful payment has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 1:45 AM
investigating
We continue investigating reports of customer accounts not automatically reactivating after a successful payment. We will provide another update in 4 hours or as soon as more information is available.
Mar 26, 1:33 AM
investigating
We continue investigating reports of customer accounts not automatically reactivating after a successful payment. We will provide another update in 2 hours or as soon as more information is available.
Mar 25, 11:34 PM
investigating
We are investigating reports of customer accounts not automatically reactivating after a successful payment. We will provide another update in 1 hour or as soon as more information is available.
Mar 25, 10:41 PM
investigating
Twilio users who have a positive account balance are not being automatically reactivated and are reporting to Support.
Mar 25, 10:17 PM
SMS Delivery Receipt Delays from Twilio to DigiTel Venezuela
Started: Mar 25, 9:53 PM
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to DigiTel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 1:13 AM
investigating
We continue to experience SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 26, 12:01 AM
investigating
We continue to experience SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 10:27 PM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 9:53 PM
On Call Engineers are Investigating 503 Responses to Billing Endpoints
Started: Mar 25, 8:59 PM
investigating
Our monitoring systems have detected a potential issue with 503 Responses to billing endpoints. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 25, 8:59 PM
Register workflows failing with meta 403 code
Started: Mar 25, 6:42 PM
investigating
We continue to experience issues with WhatsApp Sender Onboarding. Our team is actively investigating the problem. We expect to provide another update in four hours or as soon as more information becomes available.
Mar 25, 9:40 PM
investigating
We continue to experience issues with WhatsApp Sender Onboarding. Our team is actively investigating the problem. We expect to provide another update in two hours or as soon as more information becomes available.
Mar 25, 7:38 PM
investigating
We are currently experiencing issues with WhatsApp Sender Onboarding. Our team is actively investigating the problem. We expect to provide another update in one hour or as soon as more information becomes available.
Mar 25, 6:42 PM
Increase errors in whatsapp channel for verify
Started: Mar 25, 5:06 PM
monitoring
Our engineers have begun to see recovery for the issue causing errors and message delays on the WhatsApp channel for Verify. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 8:08 PM
identified
Our engineers have identified an issue causing errors and message delays on the WhatsApp channel for Verify. We are working with the provider on a resolution and expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 6:16 PM
identified
Our engineers have identified an issue causing errors and message delays on the WhatsApp channel for Verify. We are working with the provider on a resolution and expect to provide another update in one hour or as soon as more information becomes available.
Mar 25, 5:06 PM
MMS Delivery Delays from Twilio to T-Mobile United States
Started: Mar 25, 2:03 PM
monitoring
We have observed a recovery in MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 25, 6:30 PM
monitoring
We have observed a recovery in MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 4:24 PM
investigating
Twilio customers may be experiencing MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 25, 3:23 PM
investigating
Twilio customers may be experiencing MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 2:03 PM
Voice Call Failures from Network Subscribers to a Subset of Twilio United States Toll-Free Numbers
Started: Mar 25, 10:24 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Toll-Free Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 10:24 AM
SMS Delivery Failures From Network Subscribers to a Subset of Twilio Denmark Phone Numbers
Started: Mar 25, 10:02 AM
monitoring
We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 2:26 PM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 25, 1:08 PM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 11:06 AM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 10:02 AM
User Authentication Identity API Errors in Canada
Started: Mar 25, 2:16 AM
monitoring
We have observed a recovery in User Authentication Identity in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 9:19 AM
investigating
We are continuing our investigation and have discovered that the Lookup API is also affected by this issue.
Mar 25, 8:01 AM
investigating
Twilio customers may be experiencing User Authentication Identity API errors in Canada. Our team has identified the cause and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 25, 5:23 AM
investigating
Twilio customers may be experiencing User Authentication Identity API errors in Canada. Our team has identified the cause and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 3:16 AM
investigating
Twilio customers may be experiencing User Authentication Identity API errors in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 2:16 AM
Issues With Explore Products Page in 1Console
Started: Mar 24, 5:13 PM
investigating
We are continuing to investigate an issue affecting access to the Explore Products Page in 1Console. We expect to provide another update in 2 hours, or as soon as more information becomes available.
Mar 24, 6:03 PM
investigating
We are investigating intermittent issues with accessing the Explore Products Page in 1Console. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 24, 5:13 PM
Voice Call Failures from Twilio Phone Numbers to Claro Puerto Rico
Started: Mar 24, 4:59 PM
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 1:47 AM
identified
Twilio customers may continue to experience voice call failures from Twilio Phone Numbers to Claro network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 24, 11:36 PM
identified
Twilio customers may continue to experience voice call failures from Twilio Phone Numbers to Claro network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 24, 7:40 PM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Claro network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 24, 5:50 PM
investigating
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Claro network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 24, 4:59 PM
Disruption to Conferences
Started: Mar 24, 4:48 PM
identified
We are investigating an issue that is resulting in some Conference users not being able to hear each other. We will provide another update in 30 minutes
Mar 24, 4:48 PM
SMS Delivery Delays and Failures from Twilio to ISP Telecom United States
Started: Mar 24, 7:15 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 24, 2:04 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 24, 10:09 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 24, 8:11 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 24, 7:15 AM
Voice Call Failures from Twilio Phone Numbers to Telcel/Radiomovil Mexico
Started: Mar 24, 12:12 AM
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 25, 7:00 PM
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 4:41 PM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Telcel/Radiomovil network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 25, 8:19 AM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Telcel/Radiomovil network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 24, 4:33 PM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Telcel/Radiomovil network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 24, 8:40 AM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Telcel/Radiomovil network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 24, 4:46 AM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Telcel/Radiomovil network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 24, 2:27 AM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 24, 1:30 AM
investigating
We are observing call failures from a subset of Twilio phone numbers to multiple network subscribers in Mexico. We are currently working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 24, 12:50 AM
investigating
Our monitoring systems have detected a potential issue with outbound calls to Mexico, resulting in a SIP 484. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 24, 12:12 AM
SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Viaero United States
Started: Mar 23, 10:44 PM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Viaero network subscribers in the United States and will continue monitoring service stability for the next 2 hours. We will provide another update in two hours or sooner if more information becomes available.
Mar 25, 9:14 AM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Viaero network subscribers in the United States and will continue monitoring service stability for the next 2 hours. We will provide another update in two hours or sooner if more information becomes available.
Mar 25, 7:14 AM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 5:18 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 24, 1:27 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 6 hours or as soon as more information becomes available.
Mar 24, 5:28 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 24, 1:39 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 11:44 PM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States . Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 23, 10:44 PM
Voice Call Audio Quality Degradation between a Subset of Twilio Phone Numbers and Multiple Networks in Australia and New Zealand
Started: Mar 23, 3:26 PM
monitoring
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Australia and New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 24, 2:20 AM
monitoring
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Australia and New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 24, 12:38 AM
identified
Twilio customers may be continuing to experience voice call audio quality degradation between network subscribers in Australia and New Zealand and a subset of Twilio Australia and New Zealand phone numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 23, 8:54 PM
identified
Twilio customers may be continuing to experience voice call audio quality degradation between a subset of Twilio Australia Phone Numbers and network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 23, 7:54 PM
identified
Twilio customers may be continuing to experience voice call audio quality degradation between a subset of Twilio Australia Phone Numbers and network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 5:59 PM
identified
Twilio customers may be continuing to experience voice call audio quality degradation between a subset of Twilio Australia Phone Numbers and network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 4:16 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between a subset of Twilio Australia Phone Numbers and network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 23, 3:26 PM
On Call Engineers are Investigating
Started: Mar 23, 1:46 PM
investigating
Our monitoring systems have detected a potential issue with the SMPP API impacting delivery receipts. Outgoing MT messages are unaffected. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 23, 1:46 PM
Issues with Authentication in Twilio Flex
Started: Mar 23, 11:35 AM
monitoring
We have started seeing recovery for the intermittent authentication failures when attempting to access Twilio Flex. Our engineers are closely monitoring the situation to ensure full stability. We will continue to monitor for the next 30 minutes and will provide another update once the issue is fully resolved.
Mar 23, 12:44 PM
investigating
Twilio customers may be experiencing intermittent authentication failures when attempting to access Twilio Flex. Our engineers have been alerted and are actively working to identify the root cause. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 23, 11:44 AM
investigating
Our monitoring systems have detected a potential issue with Twilio Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 23, 11:35 AM
SMS Delivery Delays from Network Subscribers to a Subset of Twilio Australia Phone Numbers
Started: Mar 23, 11:01 AM
monitoring
We are observing recovery in SMS delivery delays when sending messages to from network subscribers to a subset of Twilio Australia Phone Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 12:00 PM
investigating
Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 23, 11:01 AM
Voice Insights Sub-Account Dashboard Impacted in US1
Started: Mar 23, 7:56 AM
monitoring
Twilio Programmable Voice Insights is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 5:02 PM
monitoring
We have identified mitigation of the issue with Twilio Programmable Voice Insights. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 3:04 PM
investigating
We continue to investigate an issue with Twilio Programmable Voice insights where admin and console users may be unable to fetch the last 24 hours of data or apply realm filters on the sub-account dashboard. Our engineers have been alerted and are working to fix it. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 23, 11:07 AM
investigating
We continue to investigate an issue with Twilio Programmable Voice insights where admin and console users may be unable to fetch the last 24 hours of data or apply realm filters on the sub-account dashboard. Our engineers have been alerted and are working to fix it. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 8:45 AM
investigating
We are investigating an issue with Twilio Programmable Voice insights where admin and console users may be unable to fetch the last 24 hours of data or apply realm filters on the sub-account dashboard. Our engineers have been alerted and are working to fix it. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 23, 7:56 AM
investigating
Our monitoring systems have detected a potential issue with Programmable Voice. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 23, 7:40 AM
SMS Delivery Delays and Failures to Viettel in Vietnam
Started: Mar 22, 7:29 AM
investigating
We are experiencing SMS delivery delays when sending messages to Viettel in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 22, 10:31 AM
investigating
We are experiencing SMS delivery delays when sending messages to Viettel in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 22, 8:30 AM
investigating
We are experiencing SMS delivery delays when sending messages to Viettel in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 22, 7:29 AM
User Authentication Identity API Errors in Canada
Started: Mar 21, 7:16 AM
monitoring
We continue to see recovery for User Authentication Identity API errors in Canada. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 21, 10:18 AM
monitoring
We have started seeing recovery for User Authentication Identity API errors in Canada.. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 21, 8:19 AM
investigating
Twilio customers may be experiencing User Authentication Identity API errors in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 21, 7:16 AM
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus
Started: Mar 21, 2:41 AM
investigating
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to affected networks in affected countries is operating normally.
Mar 21, 12:45 PM
investigating
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 21, 12:01 PM
investigating
We continue to experience SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 21, 9:41 AM
investigating
We are experiencing SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 21, 5:31 AM
investigating
We are experiencing SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 21, 3:32 AM
investigating
We are experiencing SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 21, 2:41 AM
SMS Delivery Delays From Twilio to Orange Cameroon
Started: Mar 20, 5:19 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 20, 6:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 20, 5:19 PM
Voice Quality Issues Affecting Calls from T-Mobile Numbers to Twilio Numbers
Started: Mar 19, 6:13 PM
investigating
Customers may experience audio quality issues on calls from T-Mobile devices to Twilio phone numbers. Our team is working diligently to identify the issue and resolve it as soon as possible. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 19, 6:13 PM
Call Failures from network subscribers in Multiple Caribbean Islands to Twilio Phone Numbers
Started: Mar 19, 2:55 PM
monitoring
We have started seeing recovery for iall failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 20, 3:27 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. Our team has identified the cause and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 20, 5:34 AM
investigating
Twilio customers may be still experiencing voice call failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. The affected countries include Jamaica, Trinidad and Tobago, the Cayman Islands and Barbados. Our team has identified the cause and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 19, 9:34 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 19, 5:56 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 3:56 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 2:55 PM
Voice Call Failures From Network Subscribers to Twilio Phone Numbers in Multiple Countries
Started: Mar 19, 1:32 PM
monitoring
We have observed a recovery in voice calls from network subscribers in multiple countries to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 2:52 PM
investigating
We are still experiencing voice call failures from network subscribers to Twilio Phone Numbers in France, Norway, Italy, Indonesia, Denmark. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 2:32 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in France ,Norway, Italy, Indonesia ,Denmark. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 1:32 PM
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Started: Mar 19, 9:56 AM
monitoring
We are observing recovery of SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is monitoring this issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 11:57 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 9:56 AM
SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France
Started: Mar 19, 6:59 AM
monitoring
A fix has been implemented and we are observing recovery of SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is continuing to monitor the issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 10:04 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is continuing to work to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 8:08 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 7:08 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 6:59 AM
SMS Delivery Delays from Twilio to Tigo Colombia
Started: Mar 19, 4:34 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 6:42 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 5:30 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 4:34 AM
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Viaero United States
Started: Mar 19, 1:08 AM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 20, 6:45 PM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 20, 4:40 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 20, 8:42 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 19, 4:49 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 19, 8:49 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 19, 4:59 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 19, 3:02 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 2:05 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 1:08 AM
SMS Delivery Receipt Delays from Twilio to Telekom Srbija Serbia
Started: Mar 18, 11:19 PM
monitoring
We still observe a recovery in SMS delivery receipts from Twilio to Telekom Srbija network subscribers in Serbia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 12:58 AM
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Telekom Srbija network subscribers in Serbia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 11:21 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 11:20 PM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 11:19 PM
SMS delivery delays from Twilio to MTN network subscribers in Cameroon
Started: Mar 18, 10:23 PM
monitoring
This incident causing SMS delivery delays from Twilio to MTN network subscribers in Cameroon was prematurely resolved in one of our previous posts. Please refer to https://status.twilio.com/incidents/9lx6sg5g3k0c for previous updates. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available. We apologize for the inconvenience and for any confusion this may have caused.
Mar 18, 10:23 PM
High latency impacting sending outgoing messages for Programmable Messaging API
Started: Mar 18, 9:31 PM
monitoring
The High latency issue on outgoing messages for Programmable Messaging API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 10:52 PM
investigating
We are experiencing High latency impacting sending outgoing messages for Programmable Messaging API. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 9:47 PM
investigating
Our monitoring systems have detected a potential issue with High latency impacting outgoing messages for msg-send. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 18, 9:31 PM
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Started: Mar 18, 8:14 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 11:09 PM
investigating
Twilio customers may be continue to experience SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 9:59 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 8:19 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update as soon as more information becomes available.
Mar 18, 8:14 PM
SMS deliver delays from Twilio to MTN network subscribers in Cameroon
Started: Mar 18, 7:23 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 7:40 PM
investigating
We are experiencing SMS deliver delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide anotheras soon as more information becomes available.
Mar 18, 7:28 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide anotheras soon as more information becomes available.
Mar 18, 7:23 PM
Cloudflare Captcha not Loading in Certain Regions
Started: Mar 18, 6:32 PM
monitoring
The issue with Cloudflare Captcha loading in certain regions has been resolved and service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Mar 18, 10:06 PM
investigating
We are still investigating intermittent failures when loading captchas in certain regions on the Twilio platform. We expect to provide another update in 2 hour or as soon as more information becomes available
Mar 18, 7:45 PM
investigating
We are investigating intermittent failures when loading captchas in certain regions on the Twilio platform. We expect to provide another update in 1 hour or as soon as more information becomes available
Mar 18, 6:32 PM
Recharge Triggers Were Fired for Inactive Accounts
Started: Mar 18, 2:57 PM
monitoring
Our engineers have implemented a fix for the issue with the account balance and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 19, 6:19 AM
monitoring
Our engineers have implemented a fix for the issue with the account balance and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 19, 5:48 AM
monitoring
Our engineers have implemented a fix for the issue with the account balance and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 19, 5:19 AM
identified
Our engineers have identified the issue with the account balance and are working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 18, 10:10 PM
investigating
An account balance adjustment activity was performed by our team for inactive and old accounts, this resulted in charging some of our customer credit cards inadvertently. Our team is working on invalidating those transactions. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 18, 4:58 PM
investigating
An account balance adjustment activity was performed by our team for inactive and old accounts, this resulted in charging some of our customer credit cards inadvertently. Our team is working on invalidating those transactions. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 18, 2:57 PM
SMS Delivery Delays To Multiple Networks In Multiple Countries Via Subset of Twilio Numbers
Started: Mar 18, 1:27 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are continuing to monitor service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 6:56 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 4:56 PM
investigating
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 4:55 PM
investigating
We are still experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 18, 2:27 PM
investigating
Twilio customers may be experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 1:27 PM
On Call Engineers are Investigating SMS Delivery Delays from a Subset of Twilio Short Codes to ISP Telecom United States
Started: Mar 17, 9:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 9:24 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 9:22 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 9:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 8:55 PM
User Authentication Identity SNA Missing Redirects for Verizon in United States
Started: Mar 17, 6:06 PM
monitoring
We have observed a recovery in User Authentication Identity for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 7:43 PM
investigating
Twilio customers may still be experiencing User Authentication Identity SNA missing redirects for Verizon in the United States. Our team has identified the cause, and they are still working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 7:17 PM
investigating
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Verizon in the United States. Our team has identified the cause, and they are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 6:06 PM
SMS Delivery Delays from Twilio to Orange Cameroon
Started: Mar 17, 3:02 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 6:37 PM
identified
Twilio customers are still be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 18, 6:36 AM
investigating
Twilio customers are still be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 17, 10:36 PM
investigating
Twilio customers are still be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 17, 6:00 PM
investigating
Twilio customers may still be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 4:01 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 3:02 PM
SMS Delivery Delays From a Subset of Twilio Short Codes to AT&T United States
Started: Mar 17, 2:25 PM
investigating
We continue experiencing SMS delivery delays from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 3:25 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 2:25 PM
SMS Delivery Delays to Entel in Chile
Started: Mar 17, 8:23 AM
monitoring
We are observing recovery in SMS delivery delays when sending messages to Entel in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 12:46 PM
investigating
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 17, 11:23 AM
investigating
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 9:23 AM
investigating
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 8:23 AM
SMS Delivery Delays and Failures to Algar Telecom in Brazil
Started: Mar 16, 8:06 PM
monitoring
We are observing successful SMS Delivery to Algar Telecom in Brazil without any delays or failures. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 16, 8:06 PM
investigating
We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 16, 5:16 PM
investigating
We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 16, 3:21 PM
investigating
We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 16, 2:18 PM
investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 16, 2:17 PM
Issues with Status CallBack Webhooks for WhatsApp
Started: Mar 16, 5:54 PM
monitoring
We have started seeing recovery for receiving the status of outbound messages on their Status Callback webhook for WhatsApp. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Mar 16, 7:00 PM
investigating
Some customers may not be receiving the status of outbound messages on their Status Callback webhook for WhatsApp. Engineers have been alerted and are investigation. We will post another update in 1 hour.
Mar 16, 6:33 PM
investigating
Some customers may not be receiving the status of outbound messages on their Status Callback webhook for WhatsApp. Engineers have been alerted and are investigation. We will post another update in 30 minutes.
Mar 16, 5:54 PM
Conversations Errors
Started: Mar 16, 4:53 PM
monitoring
We have started seeing recovery on reported errors for Conversations. Engineers are investigating and we will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 16, 6:37 PM
investigating
Conversations customers may not be seeing inbound messages arriving. Engineers are investigating and will provide an update in 1 hour.
Mar 16, 5:29 PM
investigating
Conversations customers may not be seeing inbound messages arriving. Engineers are investigating and will provide an update in 30 minutes.
Mar 16, 4:53 PM
Errors Accessing Pages in Console
Started: Mar 16, 4:38 PM
monitoring
Our engineers have implemented a fix and are monitoring system performance on accessing various pages in the Twilio Console. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 16, 5:02 PM
investigating
Customers may be receiving errors accessing various pages in the Twilio Console. Engineers are investigating. We will post another update in 30 minutes.
Mar 16, 4:38 PM
Errors Accessing Pages in Console
Started: Mar 16, 4:38 PM
investigating
Customers may be receiving errors accessing various pages in the Twilio Console. Engineers are investigation. We will post another update in 30 minutes.
Mar 16, 4:38 PM
SMS Delivery Delays from Twilio Numbers to Multiple Networks in Colombia
Started: Mar 16, 3:55 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 16, 3:56 PM
investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio numbers to Multiple Networks in Colombia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 16, 3:55 PM
SMS Delivery Delays and Failures from Twilio to Celcom Malaysia
Started: Mar 16, 12:37 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 16, 12:37 PM
SMS Delivery Receipt Delays from Twilio to Mobitel Sri Lanka
Started: Mar 16, 6:20 AM
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Mobitel network subscribers in Sri Lanka and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 16, 9:01 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mobitel network subscribers in Sri Lanka. Our team is continuing to investigate this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 16, 7:19 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mobitel network subscribers in Sri Lanka. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 16, 6:20 AM
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in the United States and Puerto Rico
Started: Mar 13, 8:32 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Multiple Networks in the United States and Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 9:36 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Verizon, AT&T, and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 9:09 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon, T-Mobile and AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 13, 8:53 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 13, 8:41 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 13, 8:32 PM
PayG (Pay-As-You-Go) Accounts Remaining Suspended After Payment
Started: Mar 13, 4:04 PM
monitoring
Twilio PayG (Pay-As-You-Go) accounts should no longer be experiencing delays in account reactivations after payment, or delays in suspensions when their balance reaches $0. Our team has implemented a fix and we are continuing to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 4:54 PM
investigating
Some Twilio PayG (Pay-As-You-Go) accounts may be experiencing an issue where their account remains in a suspended state after increasing their account balance, or remain active when their balance falls below $0. Our engineers are aware of this and are actively investigating this incident. We will provide another update in 1 hour or as soon as we have additional information.
Mar 13, 4:04 PM
SMS Delivery Delays from Twilio to MTN Zambia
Started: Mar 13, 2:40 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 5:10 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team is continuing to actively investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 3:32 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 13, 2:40 PM
SMS Delivery Delays From a Subset of Twilio Registered Sender IDs to Telenor Serbia
Started: Mar 13, 11:20 AM
monitoring
We are observing recovery in SMS delivery delays when sending messages from a subset of Twilio Registered Sender IDs to Telenor network subscribers in Serbia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 12:05 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Registered Sender IDs to Telenor network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 13, 11:20 AM
SMS Delivery Failures from Twilio to Malitel Mali
Started: Mar 13, 5:44 AM
monitoring
We are observing successful SMS delivery from Twilio to Malitel network subscribers in Mali. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 12:07 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 13, 8:43 AM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 6:45 AM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 13, 5:44 AM
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes and Alphanumeric Sender IDs to MobiFone Vietnam
Started: Mar 12, 5:40 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes and Alphanumeric Sender IDs to MobiFone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 12, 7:14 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to MobiFone network subscribers in Vietnam. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 12, 6:35 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to MobiFone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 12, 5:41 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to MobiFone network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 12, 5:40 PM
SMS Delivery Delays from Twilio to Vodacom Tanzania
Started: Mar 12, 2:27 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 7:35 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 5:27 PM
identified
Twilio customers may experience SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 13, 5:22 AM
identified
Twilio customers may experience SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 12, 9:22 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 12, 5:26 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 12, 3:30 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 12, 2:31 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 12, 2:27 PM
SMS Delivery Delays from Twilio to Airtel Nigeria
Started: Mar 12, 11:11 AM
monitoring
We are continuing to observe recovery in SMS delivery delays when sending messages to from Twilio to Airtel Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 12, 3:47 PM
monitoring
We are observing recovery in SMS delivery delays when sending messages to from Twilio to Airtel Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 12, 1:55 PM
investigating
We are experiencing SMS delivery delays when sending SMS Delivery Delays from Twilio to Airtel Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 12, 12:01 PM
investigating
We are experiencing SMS delivery delays when sending SMS Delivery Delays from Twilio to Airtel Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 12, 11:11 AM
Twilio Voice has detected some customers in India receiving 480 for Outbound Calls
Started: Mar 10, 3:06 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 19, 11:54 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 19, 12:02 AM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 17, 9:52 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 16, 9:58 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 16, 9:58 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 15, 10:00 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 14, 9:46 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 13, 9:42 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 12, 9:43 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 11, 9:40 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will try to provide another update in 8 hours or as soon as more information becomes available.
Mar 11, 5:36 AM
investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 10, 10:07 PM
investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 10, 6:02 PM
investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 10, 4:03 PM
investigating
Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 10, 3:06 PM
SMS Delivery Delays from Twilio to Telefonica O2 Germany
Started: Mar 6, 6:51 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Telefonica O2 network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 12, 5:00 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 12, 7:23 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 11, 7:27 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 10, 7:30 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 9, 7:33 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 8, 3:23 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 8, 7:29 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 8, 3:25 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 8, 1:39 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 8, 1:09 AM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 7, 9:23 AM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 7, 1:24 AM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 6, 9:26 PM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 6, 7:25 PM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 6, 5:33 PM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 6, 3:31 PM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 6, 1:38 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 6, 9:44 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 6, 7:51 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 6, 6:51 AM
SMS Delivery Failures from Twilio to Datora Brazil
Started: Mar 3, 6:19 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 9:33 PM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 16, 10:04 PM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 16, 9:36 PM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 15, 11:59 PM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 15, 12:32 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 14, 12:27 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 13, 12:12 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 12, 12:13 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 11, 12:15 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 10, 12:16 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 9, 12:14 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 8, 1:24 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 7, 1:25 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 6, 1:41 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 5, 1:40 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 4, 9:28 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 4, 1:39 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 3, 9:43 PM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 3, 7:45 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 3, 6:45 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 3, 6:19 PM
February 2026
SMS Delivery Failures on Du and Etisalat Network in United Arab Emirates
Started: Feb 16, 8:10 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 25, 6:40 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 24, 6:47 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 23, 6:47 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 22, 6:47 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 21, 6:46 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 20, 6:47 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 19, 6:46 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 18, 6:49 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 17, 6:49 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 16, 6:49 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 15, 6:49 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 14, 6:49 AM
investigating
We still continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 13, 6:49 AM
investigating
We still continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 12, 6:49 AM
investigating
We still continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 11, 6:58 AM
investigating
We still continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 10, 6:14 AM
investigating
We still continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 9, 6:24 AM
investigating
We still continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 8, 7:24 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 7, 7:27 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 6, 7:32 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 5, 7:32 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 3, 7:32 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 2, 7:33 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 1, 7:39 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 28, 7:46 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 27, 7:48 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 26, 7:55 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 25, 7:25 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 24, 7:41 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 23, 7:41 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 22, 7:41 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 21, 7:54 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 20, 7:50 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 19, 7:59 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 18, 8:03 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 17, 8:10 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 16, 8:10 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 15, 5:17 PM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Feb 15, 1:17 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Feb 14, 5:15 PM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Feb 14, 1:14 PM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Feb 14, 11:24 AM
investigating
We are experiencing SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Feb 14, 10:31 AM