Twilio Outage History
Uptime record, past incidents, and downtime history for Twilio.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| April 2026 | 0% | 10 | 10 |
| March 2026 | 0% | 31 | 31 |
| February 2026 | 0% | 28 | 28 |
| January 2026 | 0% | 1 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 70 Days)
Jan 31
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Brazil
Started: Apr 10, 3:15 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 3:27 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 3:15 PM
Flex AI Copilot Failures Generating Notes
Started: Apr 10, 2:54 PM
investigating
We are currently investigating an issue where approximately 30% of wrap-up notes generation requests are failing in the Agent Copilot UI within Flex. This may prevent some users from creating notes using the AI Summarization feature. Our engineering team is actively working to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Apr 10, 3:02 PM
investigating
Our monitoring systems have detected a potential issue with Flex AI Copilot Failures. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 10, 2:54 PM
User Authentication Identity Silent Network Auth and API Failures for T-Mobile in United States
Started: Apr 10, 10:38 AM
investigating
Twilio customers may be experiencing User Authentication Identity Silent Network Auth and API failures for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 10, 1:43 PM
investigating
Twilio customers may be experiencing User Authentication Identity SNA and Gateway API failures for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 11:41 AM
investigating
Twilio customers may be experiencing User Authentication Identity SNA and Gateway API errors for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 10:38 AM
Twilio virtual phone number is unusable
Started: Apr 10, 9:44 AM
monitoring
Our engineers are seeing recovery for the issue where Twilio virtual phone numbers are unusable. We expect to provide another update in 2 hour or as soon as more information becomes available.
Apr 10, 10:01 AM
investigating
Our engineers are investigating the issue where Twilio virtual phone numbers are unusable and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 9:44 AM
User Authentication Identity API High Latency in Multiple Countries Across North America and Latin America
Started: Apr 10, 6:39 AM
monitoring
We have observed a recovery in User Authentication Identity in USA, Brazil, Colombias across North America and Latin America and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 7:29 AM
investigating
Twilio customers may be experiencing User Authentication Identity API high latency across multiple networks in USA, Brazil, Colombia across North America and Latin America. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 6:39 AM
SMS Delivery Delays from Twilio to Claro Peru
Started: Apr 9, 8:28 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 10:16 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 9:28 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 8:28 PM
Voice Call Failures Between a Subset of Twilio Colombia Phone Numbers and Multiple Networks in Colombia
Started: Apr 9, 3:35 PM
monitoring
We have observed a recovery in voice calls between a subset of Twilio Colombia Phone Numbers and network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 5:10 PM
identified
Twilio customers may be experiencing voice call failures between a subset of Twilio Colombia Phone Numbers and network subscribers on multiple networks in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 4:07 PM
investigating
Twilio customers may be experiencing voice call failures between a subset of Twilio Colombia Phone Numbers and network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 3:35 PM
SMS Delivery Delays from Twilio to Pelephone and Ramy Levy Israel
Started: Apr 9, 3:04 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Pelephone and Ramy Levy network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 9:20 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 10, 1:15 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 10, 1:14 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 9, 9:13 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 7:12 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 6:11 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 4:32 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 3:31 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 3:04 PM
SMS Delivery Delays from Twilio to T-Mobile Czech Republic
Started: Apr 9, 2:28 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 4:55 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 4:54 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 3:32 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 2:28 PM
SMS Delivery Delays from Twilio to O2 Czech Republic
Started: Apr 9, 12:51 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to O2 network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 4:53 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 4:51 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 9, 3:54 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team continuous actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 1:52 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 1:52 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 12:51 PM
SMS Delivery Failures from Multiple Networks to a Subset of Twilio France Phone Numbers
Started: Apr 9, 12:51 PM
monitoring
We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio France Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 2:24 PM
identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio France Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 1:36 PM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio France Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 12:51 PM
SMS Delivery Delays and Delivery Receipt Delays from a Subset of Twilio Short Codes to New Zealand
Started: Apr 9, 2:51 AM
monitoring
We have observed a recovery in SMS delivery and delivery receipts from a subset of Twilio Short Codes to New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 6:13 AM
identified
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to New Zealand. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 4:13 AM
identified
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to New Zealand. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 3:10 AM
investigating
Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from a subset of Twilio Short Codes to New Zealand. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 2:51 AM
SMS Delivery Delays From and to a Subset of Twilio Shortcodes in New Zealand
Started: Apr 9, 2:50 AM
investigating
We are experiencing Sms Delivery Delays From and to a Subset of Twilio Shortcodes in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 2:50 AM
Mexico Customers Unable to Activate Their Accounts
Started: Apr 9, 2:07 AM
investigating
We are currently investigating an issue where some customers in Mexico using USD currency may experience problems with their account balance not updating successfully. This may result in account suspension and prevent activation. Our engineering team is actively investigating this issue. We will provide another update within 1 hour or as soon as more information becomes available. Thank you for your patience.
Apr 9, 2:07 AM
Mexico Customers Unable to Activate Their Accounts
Started: Apr 9, 1:35 AM
investigating
We are currently investigating an issue where some Mexico customers using USD currency might experience issue related to account balance not getting updated successfully which is resulting in account suspension and preventing activation. Our engineering are actively investigating on this. We will provide another update in 1 hour or as soon as more information becomes available. Thank you for your patience.
Apr 9, 1:53 AM
investigating
Our monitoring systems have detected a potential issue with Twilio Billing. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 9, 1:35 AM
Billing Payment Processing for Mexican Peso Accounts
Started: Apr 8, 11:40 PM
monitoring
We have mitigated the issue and observing recovery for customers who experienced account suspension despite successful payment processing. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 4:12 AM
investigating
We are aware of an issue affecting payment processing for accounts using Mexican Peso currency. Customers may experience payment failures and account suspension when attempting to complete account upgrades.
This incident has been moved back from monitoring to investigation as our team continues to actively look into the issue. We will provide another update within 4 hours or as soon as more information becomes available.
Apr 9, 1:42 AM
monitoring
We have identified the root cause and deployed a payment processing fix for accounts using Mexican Peso currency. Please retry any payments if you encountered errors during the day. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 12:20 AM
investigating
We are aware of an issue affecting payment processing for accounts using Mexican Peso currency. Customers may experience payment failures and account suspension when attempting to complete account upgrades. Our team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 11:40 PM
investigating
We are aware of an issue affecting payment processing for accounts using Mexican Peso currency. Customers may experience payment failures and account suspension when attempting to complete account upgrades. Our team is actively investigating. We will provide another update as soon as more information becomes available.
Apr 8, 11:29 PM
SMS Delivery Delays and Failures from Twilio to AT&T Mexico
Started: Apr 8, 11:17 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 11:17 AM
SMS Delivery Delays and Failures To AT&T Mexico
Started: Apr 8, 9:58 AM
monitoring
We are observing recovery in SMS delivery delays when sending messages to AT&T Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 11:02 AM
investigating
We are experiencing SMS delivery delays when sending messages To AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 9:58 AM
SMS Delivery Receipt Delays and Delivery Failures from Twilio to DigiMobil (Movistar) Spain
Started: Apr 8, 8:34 AM
monitoring
We have observed a recovery in SMS delivery receipts and SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 11:04 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays and delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 9:38 AM
investigating
Twilio customers may be experiencing SMS delivery delays and SMS delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may fail or succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 8:44 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays and SMS delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 8:37 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays and SMS delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 8:34 AM
User Authentication Identity SNA Missing Redirects for Odido T-Mobile in Netherlands
Started: Apr 7, 11:23 PM
monitoring
We have observed a recovery in User Authentication Identity for Odido T-Mobile in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 10, 12:16 PM
monitoring
We have observed a recovery in User Authentication Identity for Odido T-Mobile in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 10:11 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 10, 6:47 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 9, 7:16 PM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 9, 6:46 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Apr 8, 2:46 PM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in Netherlands. Our team has identified the cause, and is actively working towards a resolution. We will share the next update within 16 hours, or sooner if additional information becomes available.
Apr 8, 2:44 PM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 8, 6:45 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 8, 6:34 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 8, 2:44 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 8, 2:23 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 12:30 AM
identified
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 11:23 PM
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries
Started: Apr 7, 4:40 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 5:58 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 5:15 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 4:40 PM
SMS Delivery Delays from Twilio to Vodafone Egypt
Started: Apr 7, 4:22 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Egypt and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 7, 7:58 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 5:56 PM
monitoring
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 5:55 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 4:53 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 4:22 PM
SMS Delivery Delays from Twilio to MTN Benin
Started: Apr 7, 3:33 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Benin and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 6:26 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 7, 10:53 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 7, 6:53 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 4:51 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 3:41 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 3:33 PM
SMS Delivery Delays and Failures from Twilio to Multiple Networks in Brazil
Started: Apr 7, 2:27 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 6:47 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 7, 5:35 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 3:35 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 2:34 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 2:27 PM
SMS Delivery Failures from Twilio to Etisalat Egypt
Started: Apr 7, 7:06 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 10:15 AM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Etisalat network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 8:06 AM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Etisalat network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 7:06 AM
SMS Delivery Delays from Twilio to Lycamobile Germany
Started: Apr 6, 10:52 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 11:31 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 11:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 10:52 PM
SMS Delivery Failures from a Subset of Twilio Long Codes to WOM Colombia
Started: Apr 6, 10:01 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to WOM network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 10:38 PM
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 10:09 PM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 10:01 PM
SMS Delivery Delays from Twilio to Mir Telecom and Tattelecom Russia
Started: Apr 6, 8:26 PM
monitoring
We are observing recovery in SMS delivery delays when sending messages to Mir Telecom & Tattelecom in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 8:52 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Mir Telecom and Tattelecom network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 8:43 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Mir Telecom and Tattelecom network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 8:29 PM
investigating
Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 6, 8:26 PM
SMS Delivery Delays from Twilio to Telenor Pakistan
Started: Apr 6, 9:17 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 3:42 PM
investigating
We are experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 2:09 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 11:54 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 6, 11:47 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 9:47 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 9:17 AM
SMS Delivery Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers
Started: Apr 4, 11:44 PM
monitoring
We are observing successful SMS delivery from network subscribers to a subset of Twilio Israel Phone Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2X hours or as soon as more information becomes available.
Apr 5, 2:55 AM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team continue investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 5, 12:44 AM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 4, 11:44 PM
Sms Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes
Started: Apr 4, 10:59 AM
investigating
We are experiencing SMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 4, 10:59 AM
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines
Started: Apr 3, 9:26 PM
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 4, 12:46 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 3, 10:54 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 3, 9:42 PM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 3, 9:26 PM
SMS Delivery Delays from Twilio to Orange Cameroon
Started: Apr 2, 9:43 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 10:35 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 2, 9:43 PM
SMS Delivery Delays and Failure from Twilio to Ufone Pakistan
Started: Apr 2, 1:39 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Ufone network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 11:37 PM
identified
Twilio customers may be experiencing SMS delivery delays and failure from Twilio to Ufone network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 2, 8:50 PM
investigating
Twilio customers may be experiencing my be still having SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 2, 4:49 PM
investigating
Twilio customers may be experiencing my be still having SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 2:31 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 2, 1:39 PM
SMS Delivery Delays from a Subset of Twilio Phone Numbers to ETMTN Ethiopia
Started: Apr 2, 12:40 PM
monitoring
We are observing recovery in SMS delivery delays when sending messages to ETMTN network subscribers in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 2:03 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to ETMTN network subscribers in Ethiopia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 2, 12:40 PM
SMS Delivery Delays and Failures from Twilio to Claro Brazil
Started: Apr 1, 3:18 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 6:40 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 4:47 AM
investigating
We are still experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 1, 10:14 PM
investigating
We are still experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 1, 6:14 PM
investigating
We are still experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 4:14 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 3:18 PM
Intelligent Alerts unavailable
Started: Apr 1, 3:13 PM
monitoring
We are currently seeing recovery for Intelligent Alerts. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Apr 1, 3:48 PM
investigating
Twilio customers that are currently subscribed for Intelligent Alerts will not be notified on the latest alerts. We are currently restoring the data in our system and Intelligent Alerts should be available within 30 minutes.
Apr 1, 3:27 PM
investigating
Our monitoring systems have detected a potential issue with alerts. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 1, 3:13 PM
SMS Delivery Delays and Failures to Orange Network in Egypt
Started: Apr 1, 1:50 PM
investigating
We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Apr 2, 4:24 AM
investigating
We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 1, 8:29 PM
investigating
We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 1, 4:29 PM
investigating
We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 2:44 PM
investigating
We are experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 1:50 PM
SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
Started: Apr 1, 4:36 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 1, 1:57 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 1, 8:20 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 6:37 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 5:36 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 4:36 AM
March 2026
SMS Delivery Delays from Twilio to Tunisie Telecom Tunisia
Started: Mar 31, 10:48 PM
monitoring
We are observing recovery in SMS delivery delays when sending messages to Tunisie Telecom Tunisia. We will continue monitoring the service for an additional 2 hours to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 1:52 AM
monitoring
We are observing recovery in SMS delivery delays when sending messages to Tunisie Telecom Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 11:52 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tunisie Telecom network subscribers in Tunisia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 10:53 PM
investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio to Tunisie Telecom Tunisia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 31, 10:48 PM
SMS Delivery Delays from Twilio to DST Brunei Darussalam
Started: Mar 31, 10:30 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to DST network subscribers in Brunei Darussalam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 1:27 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to DST network subscribers in Brunei Darussalam. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 11:30 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to DST network subscribers in Brunei Darussalam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 10:30 PM
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Multiple Networks in Italy
Started: Mar 31, 7:01 PM
monitoring
We are observing recovery in SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to subscribers across multiple networks in Italy. We will continue monitoring the service for an additional 2 hours to ensure full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 4:13 AM
monitoring
We are observing recovery in SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 2:07 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 31, 10:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 8:01 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 7:01 PM
SMS Delivery Delays and Failures from Twilio to Orange/Sonatel Senegal
Started: Mar 31, 4:13 PM
monitoring
We are observing recovery in SMS delivery delays and failures when sending messages to Orange/Sonatel network subscribers in Senegal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 3, 6:00 AM
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange and Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available
Apr 2, 11:13 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 11:32 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 1, 11:13 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Apr 1, 7:13 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 31, 11:16 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 31, 7:15 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 5:14 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 4:13 PM
SMS Delivery Failures from Twilio to Claro Chile
Started: Mar 31, 9:33 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 11:06 AM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 9:33 AM
SMS Delivery Delays from Twilio to Globe Philippines
Started: Mar 31, 8:13 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 9:19 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 8:13 AM
SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries
Started: Mar 30, 10:56 PM
monitoring
We are observing successful SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 31, 2:38 PM
monitoring
We are observing successful SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 12:40 PM
investigating
We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 31, 6:34 AM
investigating
We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 31, 2:16 AM
investigating
We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 12:26 AM
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 11:25 PM
investigating
Our monitoring systems have detected a potential issue with SMS Delivery Failures. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 30, 10:56 PM
On Call Engineers are Investigating
Started: Mar 30, 10:30 PM
investigating
Our monitoring systems have detected a potential issue with SMS Delivery Failures in Mongolia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 30, 10:30 PM
Flex Insights – Playback Failing for External Recordings
Started: Mar 30, 1:47 PM
monitoring
Flex Insight is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Mar 30, 2:04 PM
identified
Our engineers have identified an issue with Flex Insights – Playback failing for external recordings and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 1:47 PM
SMS Delivery Delays from Twilio to Softbank Japan
Started: Mar 30, 11:20 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Softbank network subscribers in Japan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 2:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Softbank network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 12:20 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Softbank network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 11:20 AM
SMS Delivery Delays from Twilio to MTS Uzbekistan
Started: Mar 30, 7:11 AM
monitoring
We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 5:15 PM
monitoring
We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 3:15 PM
monitoring
We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in [2 hours] or as soon as more information becomes available.
Mar 30, 1:21 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 30, 10:15 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 8:09 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 7:11 AM
SMS Delivery Delays and Failures from Twilio to Orange/Sonatel Senegal
Started: Mar 30, 6:35 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 31, 1:50 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 30, 9:50 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 30, 1:50 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 30, 9:52 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 7:53 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 6:55 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 6:35 AM
SMS Delivery Delays to TeleTalk in Bangladesh
Started: Mar 29, 11:43 AM
monitoring
We are observing recovery in SMS delivery delays when sending messages to TeleTalk in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 29, 2:42 PM
investigating
We are experiencing SMS delivery delays when sending messages to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 29, 12:42 PM
investigating
We are experiencing SMS delivery delays when sending messages to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 29, 11:43 AM
SMS Delivery Delays and Failures from Twilio to Vietnamobile Vietnam
Started: Mar 29, 1:59 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Vietnamobile network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 29, 2:55 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 29, 8:41 AM
monitoring
We are observing recovery in SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
Mar 29, 6:32 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 4hours or as soon as more information becomes available.
Mar 29, 4:50 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 2hours or as soon as more information becomes available.
Mar 29, 2:59 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 29, 1:59 AM
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Started: Mar 29, 12:46 AM
investigating
We are observing recovery in SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
Mar 29, 3:48 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2hours or as soon as more information becomes available.
Mar 29, 1:46 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 29, 12:46 AM
SMS Delivery Delays from Twilio to Orange Cameroon
Started: Mar 28, 7:37 AM
investigating
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 28, 12:36 PM
investigating
Twilio customers may continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 28, 10:34 AM
investigating
Twilio customers may continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 28, 8:34 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 28, 7:37 AM
SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Brazil
Started: Mar 27, 5:49 PM
monitoring
We are observing recovery in SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 10:39 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 27, 8:54 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 7:06 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 6:09 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 5:49 PM
Errors While Sending 'Auto Recharge Successful' Emails After Successful Recharge
Started: Mar 27, 2:07 PM
monitoring
'Auto Recharge Successful' emails are now operating/sending normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Mar 27, 4:01 PM
identified
Our engineers have identified an issue affecting 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 3:15 PM
identified
Our engineers have identified the issue 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 2:15 PM
investigating
Our monitoring systems have detected a potential issue with customers receiving 'Auto Recharge Successful' emails. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 27, 2:07 PM
Intermittent SMPP Connectivity in IE1 Region
Started: Mar 27, 8:58 AM
monitoring
We have observed a recovery in the intermittent TCP connectivity issues affecting inbound and outbound SMPP connections within our IE1 region. This issue was impacting a subset of customers utilizing SMPP for messaging traffic through this specific gateway. We are now monitoring service stability to ensure a full recovery and will provide another update in 30 minutes or as soon as more information becomes available.
Mar 27, 11:03 AM
investigating
We are investigating reports of intermittent TCP connectivity issues affecting inbound and outbound SMPP connections within our IE1 region. This issue is currently impacting a subset of customers utilizing SMPP for messaging traffic through this specific gateway. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 10:09 AM
investigating
We are investigating reports of intermittent TCP connectivity issues affecting inbound and outbound SMPP connections within our IE1 region. This issue is currently impacting a subset of customers utilizing SMPP for messaging traffic through this specific gateway. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 9:09 AM
investigating
Our monitoring systems have detected a potential issue with Programmable Messaging. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 27, 8:58 AM
SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
Started: Mar 27, 5:59 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 8:50 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 6:59 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 5:59 AM
Voice Call Failures from Network Subscribers to Twilio Spain Phone Numbers
Started: Mar 27, 5:53 AM
monitoring
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Spain Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 2:54 PM
identified
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Spain Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 12:54 PM
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Spain Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 27, 8:56 AM
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Spain Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 7:04 AM
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Spain Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 6:18 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Spain Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 27, 5:53 AM
SMS Delivery Report Delays from a Subset of Alphanumeric Sender IDs to MobiFone Vietnam
Started: Mar 26, 10:03 PM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Alphanumeric Senders to MobiFone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 27, 5:40 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Senders to MobiFone network subscribers in Vietnam. Our team has identified the cause and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 27, 5:39 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Senders to MobiFone network subscribers in Vietnam. Our team has identified the cause and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 27, 1:39 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Senders to MobiFone network subscribers in Vietnam. Our team has identified the cause and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 11:39 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Senders to MobiFone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 10:29 PM
investigating
Twilio customers may be experiencing SMS delivery report delays from a subset of alphanumeric Sender IDs to MobiFone network subscribers in Vietnam. Message delivery may succeed, but delivery receipts may be delayed. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 10:03 PM
SMS Delivery Delays from Twilio to Beeline Kazakhstan
Started: Mar 26, 8:46 PM
monitoring
We are observing recovery in SMS delivery delays when sending messages to Beeline network subscribers in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 10:53 PM
investigating
Twilio customers may continue to experience SMS delivery delays from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 9:34 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 8:46 PM
Increased delays delivering Hosted Numbers Order Completion
Started: Mar 26, 7:23 PM
investigating
We are investigating delays in Hosted Numbers order completion. We expect to provide another update in 1 hour or as soon as more information becomes available
Mar 26, 7:23 PM
Issues When Attempting to Update Whatsapp Profiles via API and Console for a Subset of Users
Started: Mar 26, 6:11 PM
monitoring
WhatsApp Business Profile management is now operating normally and we are no longer seeing performance issues. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Mar 27, 1:49 PM
investigating
Performance issues are still reported with WhatsApp Business Profile management. This is affecting a subset of users attempting to update profiles via the API and Twilio Console. Engineers are investigating. We will provide an update in 16 hours or as soon as more information becomes available.
Mar 27, 7:45 AM
investigating
Performance issues are still reported with WhatsApp Business Profile management. This is affecting a subset of users attempting to update profiles via the API and Twilio Console. Engineers are investigating. We will provide an update in 8 hours or as soon as more information becomes available.
Mar 26, 11:57 PM
investigating
Performance issues are still reported with WhatsApp Business Profile management. This is affecting a subset of users attempting to update profiles via the API and Twilio Console. Engineers are investigating. We will provide an update in 4 hours or as soon as more information becomes available.
Mar 26, 8:32 PM
investigating
Performance issues are still reported with WhatsApp Business Profile management. This is affecting a subset of users attempting to update profiles via the API and Twilio Console. Engineers are investigating. We will provide an update in 2 hours or as soon as more information becomes available.
Mar 26, 6:59 PM
investigating
Performance issues have been reported with WhatsApp Business Profile management. This is affecting a subset of users attempting to update profiles via the API and Twilio Console. Engineers are investigating. We will provide an update in 1 hour or as soon as more information becomes available.
Mar 26, 6:11 PM
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks In United States
Started: Mar 26, 4:11 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Multiple network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hour or as soon as more information becomes available.
Mar 29, 6:49 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Multiple network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hour or as soon as more information becomes available.
Mar 28, 4:51 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 27, 10:22 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 27, 6:25 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 26, 10:25 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 26, 6:50 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 5:01 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 4:11 PM
SMS Delivery Delays from Twilio to T-Mobile Netherlands
Started: Mar 26, 3:46 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 10:06 PM
monitoring
We are observing recovery in SMS delivery delays when sending messages to T-Mobile network subscribers in the Netherlands. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 9:48 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 26, 6:34 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 4:38 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 3:46 PM
Issues Storing Video Recordings Containing Unicode Characters
Started: Mar 26, 11:15 AM
monitoring
We are seeing recovery in the issue where saving Video Recordings would fail when Room names contained Unicode characters. We have implemented a fix and are currently monitoring service stability to ensure a full recovery for all new recordings. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 26, 12:37 PM
investigating
We are investigating an issue where saving Video Recordings fails when the associated Room names contain Unicode characters. Our engineering team is currently working to identify the root cause. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 11:26 AM
investigating
Our monitoring systems have detected a potential issue with Programmable Video. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 26, 11:15 AM
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Australia
Started: Mar 26, 10:46 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 10:46 AM
SMS Delivery Failures from Twilio to Viettel Viet Nam
Started: Mar 26, 9:24 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Viettel network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 12:41 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Viettel network subscribers in Viet Nam. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 10:25 AM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Viettel network subscribers in Viet Nam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 9:24 AM
Voice Call Failures from Lithuania to Twilio Lithuania Phone Numbers
Started: Mar 26, 3:20 AM
monitoring
We have observed a recovery in voice calls from network subscribers in Lithuania to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 6:15 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers in Lithuania to Twilio Lithuania Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 4:18 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers in Lithuania to Twilio Lithuania Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 3:20 AM
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Vodafone Italy
Started: Mar 26, 12:22 AM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Vodafone network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 6:01 PM
identified
We continue experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 26, 3:12 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 26, 7:22 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 26, 3:27 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 1:28 AM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 12:30 AM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 12:22 AM
Delayed Account Reactivations
Started: Mar 25, 10:17 PM
monitoring
We have observed a recovery in the issue where customer accounts were not automatically reactivating after a successful payment. We are now monitoring service stability to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 26, 11:02 AM
monitoring
We have observed a recovery in the issue where customer accounts were not automatically reactivating after a successful payment. We are now monitoring service stability to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 26, 10:31 AM
identified
The issue causing the customer accounts to not automatically reactivate after a successful payment has been identified. We are actively working to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 26, 8:57 AM
identified
The issue causing the customer accounts to not automatically reactivate after a successful payment has been identified. We are actively working to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 26, 4:39 AM
identified
The issue causing the customer accounts to not automatically reactivate after a successful payment has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 2:43 AM
identified
The issue causing the customer accounts to not automatically reactivate after a successful payment has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 1:45 AM
investigating
We continue investigating reports of customer accounts not automatically reactivating after a successful payment. We will provide another update in 4 hours or as soon as more information is available.
Mar 26, 1:33 AM
investigating
We continue investigating reports of customer accounts not automatically reactivating after a successful payment. We will provide another update in 2 hours or as soon as more information is available.
Mar 25, 11:34 PM
investigating
We are investigating reports of customer accounts not automatically reactivating after a successful payment. We will provide another update in 1 hour or as soon as more information is available.
Mar 25, 10:41 PM
investigating
Twilio users who have a positive account balance are not being automatically reactivated and are reporting to Support.
Mar 25, 10:17 PM
SMS Delivery Receipt Delays from Twilio to DigiTel Venezuela
Started: Mar 25, 9:53 PM
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to DigiTel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 26, 1:13 AM
investigating
We continue to experience SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 26, 12:01 AM
investigating
We continue to experience SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 10:27 PM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 9:53 PM
On Call Engineers are Investigating 503 Responses to Billing Endpoints
Started: Mar 25, 8:59 PM
investigating
Our monitoring systems have detected a potential issue with 503 Responses to billing endpoints. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 25, 8:59 PM
Register workflows failing with meta 403 code
Started: Mar 25, 6:42 PM
investigating
We continue to experience issues with WhatsApp Sender Onboarding. Our team is actively investigating the problem. We expect to provide another update in four hours or as soon as more information becomes available.
Mar 25, 9:40 PM
investigating
We continue to experience issues with WhatsApp Sender Onboarding. Our team is actively investigating the problem. We expect to provide another update in two hours or as soon as more information becomes available.
Mar 25, 7:38 PM
investigating
We are currently experiencing issues with WhatsApp Sender Onboarding. Our team is actively investigating the problem. We expect to provide another update in one hour or as soon as more information becomes available.
Mar 25, 6:42 PM
Increase errors in whatsapp channel for verify
Started: Mar 25, 5:06 PM
monitoring
Our engineers have begun to see recovery for the issue causing errors and message delays on the WhatsApp channel for Verify. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 8:08 PM
identified
Our engineers have identified an issue causing errors and message delays on the WhatsApp channel for Verify. We are working with the provider on a resolution and expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 6:16 PM
identified
Our engineers have identified an issue causing errors and message delays on the WhatsApp channel for Verify. We are working with the provider on a resolution and expect to provide another update in one hour or as soon as more information becomes available.
Mar 25, 5:06 PM
MMS Delivery Delays from Twilio to T-Mobile United States
Started: Mar 25, 2:03 PM
monitoring
We have observed a recovery in MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 25, 6:30 PM
monitoring
We have observed a recovery in MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 4:24 PM
investigating
Twilio customers may be experiencing MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 25, 3:23 PM
investigating
Twilio customers may be experiencing MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 2:03 PM
Voice Call Failures from Network Subscribers to a Subset of Twilio United States Toll-Free Numbers
Started: Mar 25, 10:24 AM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Toll-Free Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 10:24 AM
SMS Delivery Failures From Network Subscribers to a Subset of Twilio Denmark Phone Numbers
Started: Mar 25, 10:02 AM
monitoring
We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 2:26 PM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 25, 1:08 PM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 11:06 AM
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 10:02 AM
User Authentication Identity API Errors in Canada
Started: Mar 25, 2:16 AM
monitoring
We have observed a recovery in User Authentication Identity in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 9:19 AM
investigating
We are continuing our investigation and have discovered that the Lookup API is also affected by this issue.
Mar 25, 8:01 AM
investigating
Twilio customers may be experiencing User Authentication Identity API errors in Canada. Our team has identified the cause and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 25, 5:23 AM
investigating
Twilio customers may be experiencing User Authentication Identity API errors in Canada. Our team has identified the cause and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 3:16 AM
investigating
Twilio customers may be experiencing User Authentication Identity API errors in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 2:16 AM
Issues With Explore Products Page in 1Console
Started: Mar 24, 5:13 PM
investigating
We are continuing to investigate an issue affecting access to the Explore Products Page in 1Console. We expect to provide another update in 2 hours, or as soon as more information becomes available.
Mar 24, 6:03 PM
investigating
We are investigating intermittent issues with accessing the Explore Products Page in 1Console. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 24, 5:13 PM
Voice Call Failures from Twilio Phone Numbers to Claro Puerto Rico
Started: Mar 24, 4:59 PM
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 1:47 AM
identified
Twilio customers may continue to experience voice call failures from Twilio Phone Numbers to Claro network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 24, 11:36 PM
identified
Twilio customers may continue to experience voice call failures from Twilio Phone Numbers to Claro network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 24, 7:40 PM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Claro network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 24, 5:50 PM
investigating
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Claro network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 24, 4:59 PM
Disruption to Conferences
Started: Mar 24, 4:48 PM
identified
We are investigating an issue that is resulting in some Conference users not being able to hear each other. We will provide another update in 30 minutes
Mar 24, 4:48 PM
SMS Delivery Delays and Failures from Twilio to ISP Telecom United States
Started: Mar 24, 7:15 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 24, 2:04 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 24, 10:09 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 24, 8:11 AM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 24, 7:15 AM
Voice Call Failures from Twilio Phone Numbers to Telcel/Radiomovil Mexico
Started: Mar 24, 12:12 AM
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 25, 7:00 PM
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 4:41 PM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Telcel/Radiomovil network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 25, 8:19 AM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Telcel/Radiomovil network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 24, 4:33 PM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Telcel/Radiomovil network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 24, 8:40 AM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Telcel/Radiomovil network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 24, 4:46 AM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Telcel/Radiomovil network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 24, 2:27 AM
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 24, 1:30 AM
investigating
We are observing call failures from a subset of Twilio phone numbers to multiple network subscribers in Mexico. We are currently working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 24, 12:50 AM
investigating
Our monitoring systems have detected a potential issue with outbound calls to Mexico, resulting in a SIP 484. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 24, 12:12 AM
SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Viaero United States
Started: Mar 23, 10:44 PM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Viaero network subscribers in the United States and will continue monitoring service stability for the next 2 hours. We will provide another update in two hours or sooner if more information becomes available.
Mar 25, 9:14 AM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Viaero network subscribers in the United States and will continue monitoring service stability for the next 2 hours. We will provide another update in two hours or sooner if more information becomes available.
Mar 25, 7:14 AM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 25, 5:18 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 24, 1:27 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 6 hours or as soon as more information becomes available.
Mar 24, 5:28 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 24, 1:39 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 11:44 PM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States . Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 23, 10:44 PM
Voice Call Audio Quality Degradation between a Subset of Twilio Phone Numbers and Multiple Networks in Australia and New Zealand
Started: Mar 23, 3:26 PM
monitoring
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Australia and New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 24, 2:20 AM
monitoring
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Australia and New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 24, 12:38 AM
identified
Twilio customers may be continuing to experience voice call audio quality degradation between network subscribers in Australia and New Zealand and a subset of Twilio Australia and New Zealand phone numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 23, 8:54 PM
identified
Twilio customers may be continuing to experience voice call audio quality degradation between a subset of Twilio Australia Phone Numbers and network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 23, 7:54 PM
identified
Twilio customers may be continuing to experience voice call audio quality degradation between a subset of Twilio Australia Phone Numbers and network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 5:59 PM
identified
Twilio customers may be continuing to experience voice call audio quality degradation between a subset of Twilio Australia Phone Numbers and network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 4:16 PM
identified
Twilio customers may be experiencing voice call audio quality degradation between a subset of Twilio Australia Phone Numbers and network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 23, 3:26 PM
On Call Engineers are Investigating
Started: Mar 23, 1:46 PM
investigating
Our monitoring systems have detected a potential issue with the SMPP API impacting delivery receipts. Outgoing MT messages are unaffected. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 23, 1:46 PM
Issues with Authentication in Twilio Flex
Started: Mar 23, 11:35 AM
monitoring
We have started seeing recovery for the intermittent authentication failures when attempting to access Twilio Flex. Our engineers are closely monitoring the situation to ensure full stability. We will continue to monitor for the next 30 minutes and will provide another update once the issue is fully resolved.
Mar 23, 12:44 PM
investigating
Twilio customers may be experiencing intermittent authentication failures when attempting to access Twilio Flex. Our engineers have been alerted and are actively working to identify the root cause. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 23, 11:44 AM
investigating
Our monitoring systems have detected a potential issue with Twilio Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 23, 11:35 AM
SMS Delivery Delays from Network Subscribers to a Subset of Twilio Australia Phone Numbers
Started: Mar 23, 11:01 AM
monitoring
We are observing recovery in SMS delivery delays when sending messages to from network subscribers to a subset of Twilio Australia Phone Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 12:00 PM
investigating
Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 23, 11:01 AM
Voice Insights Sub-Account Dashboard Impacted in US1
Started: Mar 23, 7:56 AM
monitoring
Twilio Programmable Voice Insights is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 5:02 PM
monitoring
We have identified mitigation of the issue with Twilio Programmable Voice Insights. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 3:04 PM
investigating
We continue to investigate an issue with Twilio Programmable Voice insights where admin and console users may be unable to fetch the last 24 hours of data or apply realm filters on the sub-account dashboard. Our engineers have been alerted and are working to fix it. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 23, 11:07 AM
investigating
We continue to investigate an issue with Twilio Programmable Voice insights where admin and console users may be unable to fetch the last 24 hours of data or apply realm filters on the sub-account dashboard. Our engineers have been alerted and are working to fix it. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 23, 8:45 AM
investigating
We are investigating an issue with Twilio Programmable Voice insights where admin and console users may be unable to fetch the last 24 hours of data or apply realm filters on the sub-account dashboard. Our engineers have been alerted and are working to fix it. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 23, 7:56 AM
investigating
Our monitoring systems have detected a potential issue with Programmable Voice. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 23, 7:40 AM
SMS Delivery Delays and Failures to Viettel in Vietnam
Started: Mar 22, 7:29 AM
investigating
We are experiencing SMS delivery delays when sending messages to Viettel in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 22, 10:31 AM
investigating
We are experiencing SMS delivery delays when sending messages to Viettel in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 22, 8:30 AM
investigating
We are experiencing SMS delivery delays when sending messages to Viettel in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 22, 7:29 AM
User Authentication Identity API Errors in Canada
Started: Mar 21, 7:16 AM
monitoring
We continue to see recovery for User Authentication Identity API errors in Canada. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 21, 10:18 AM
monitoring
We have started seeing recovery for User Authentication Identity API errors in Canada.. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 21, 8:19 AM
investigating
Twilio customers may be experiencing User Authentication Identity API errors in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 21, 7:16 AM
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus
Started: Mar 21, 2:41 AM
investigating
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to affected networks in affected countries is operating normally.
Mar 21, 12:45 PM
investigating
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 21, 12:01 PM
investigating
We continue to experience SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 21, 9:41 AM
investigating
We are experiencing SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 21, 5:31 AM
investigating
We are experiencing SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 21, 3:32 AM
investigating
We are experiencing SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 21, 2:41 AM
SMS Delivery Delays From Twilio to Orange Cameroon
Started: Mar 20, 5:19 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 20, 6:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 20, 5:19 PM
Voice Quality Issues Affecting Calls from T-Mobile Numbers to Twilio Numbers
Started: Mar 19, 6:13 PM
investigating
Customers may experience audio quality issues on calls from T-Mobile devices to Twilio phone numbers. Our team is working diligently to identify the issue and resolve it as soon as possible. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 19, 6:13 PM
Call Failures from network subscribers in Multiple Caribbean Islands to Twilio Phone Numbers
Started: Mar 19, 2:55 PM
monitoring
We have started seeing recovery for iall failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 20, 3:27 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. Our team has identified the cause and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 20, 5:34 AM
investigating
Twilio customers may be still experiencing voice call failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. The affected countries include Jamaica, Trinidad and Tobago, the Cayman Islands and Barbados. Our team has identified the cause and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 19, 9:34 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 19, 5:56 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 3:56 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 2:55 PM
Voice Call Failures From Network Subscribers to Twilio Phone Numbers in Multiple Countries
Started: Mar 19, 1:32 PM
monitoring
We have observed a recovery in voice calls from network subscribers in multiple countries to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 2:52 PM
investigating
We are still experiencing voice call failures from network subscribers to Twilio Phone Numbers in France, Norway, Italy, Indonesia, Denmark. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 2:32 PM
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in France ,Norway, Italy, Indonesia ,Denmark. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 1:32 PM
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Started: Mar 19, 9:56 AM
monitoring
We are observing recovery of SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is monitoring this issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 11:57 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 9:56 AM
SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France
Started: Mar 19, 6:59 AM
monitoring
A fix has been implemented and we are observing recovery of SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is continuing to monitor the issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 10:04 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is continuing to work to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 8:08 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 7:08 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 6:59 AM
SMS Delivery Delays from Twilio to Tigo Colombia
Started: Mar 19, 4:34 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 6:42 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 5:30 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 4:34 AM
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Viaero United States
Started: Mar 19, 1:08 AM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 20, 6:45 PM
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 20, 4:40 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 20, 8:42 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 19, 4:49 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 19, 8:49 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 19, 4:59 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 19, 3:02 AM
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 2:05 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 19, 1:08 AM
SMS Delivery Receipt Delays from Twilio to Telekom Srbija Serbia
Started: Mar 18, 11:19 PM
monitoring
We still observe a recovery in SMS delivery receipts from Twilio to Telekom Srbija network subscribers in Serbia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 12:58 AM
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Telekom Srbija network subscribers in Serbia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 11:21 PM
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 11:20 PM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 11:19 PM
SMS delivery delays from Twilio to MTN network subscribers in Cameroon
Started: Mar 18, 10:23 PM
monitoring
This incident causing SMS delivery delays from Twilio to MTN network subscribers in Cameroon was prematurely resolved in one of our previous posts. Please refer to https://status.twilio.com/incidents/9lx6sg5g3k0c for previous updates. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available. We apologize for the inconvenience and for any confusion this may have caused.
Mar 18, 10:23 PM
High latency impacting sending outgoing messages for Programmable Messaging API
Started: Mar 18, 9:31 PM
monitoring
The High latency issue on outgoing messages for Programmable Messaging API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 10:52 PM
investigating
We are experiencing High latency impacting sending outgoing messages for Programmable Messaging API. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 9:47 PM
investigating
Our monitoring systems have detected a potential issue with High latency impacting outgoing messages for msg-send. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 18, 9:31 PM
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Started: Mar 18, 8:14 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 11:09 PM
investigating
Twilio customers may be continue to experience SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 9:59 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 8:19 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update as soon as more information becomes available.
Mar 18, 8:14 PM
SMS deliver delays from Twilio to MTN network subscribers in Cameroon
Started: Mar 18, 7:23 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 7:40 PM
investigating
We are experiencing SMS deliver delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide anotheras soon as more information becomes available.
Mar 18, 7:28 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide anotheras soon as more information becomes available.
Mar 18, 7:23 PM
Cloudflare Captcha not Loading in Certain Regions
Started: Mar 18, 6:32 PM
monitoring
The issue with Cloudflare Captcha loading in certain regions has been resolved and service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Mar 18, 10:06 PM
investigating
We are still investigating intermittent failures when loading captchas in certain regions on the Twilio platform. We expect to provide another update in 2 hour or as soon as more information becomes available
Mar 18, 7:45 PM
investigating
We are investigating intermittent failures when loading captchas in certain regions on the Twilio platform. We expect to provide another update in 1 hour or as soon as more information becomes available
Mar 18, 6:32 PM
Recharge Triggers Were Fired for Inactive Accounts
Started: Mar 18, 2:57 PM
monitoring
Our engineers have implemented a fix for the issue with the account balance and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 19, 6:19 AM
monitoring
Our engineers have implemented a fix for the issue with the account balance and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 19, 5:48 AM
monitoring
Our engineers have implemented a fix for the issue with the account balance and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 19, 5:19 AM
identified
Our engineers have identified the issue with the account balance and are working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 18, 10:10 PM
investigating
An account balance adjustment activity was performed by our team for inactive and old accounts, this resulted in charging some of our customer credit cards inadvertently. Our team is working on invalidating those transactions. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 18, 4:58 PM
investigating
An account balance adjustment activity was performed by our team for inactive and old accounts, this resulted in charging some of our customer credit cards inadvertently. Our team is working on invalidating those transactions. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 18, 2:57 PM
SMS Delivery Delays To Multiple Networks In Multiple Countries Via Subset of Twilio Numbers
Started: Mar 18, 1:27 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are continuing to monitor service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 6:56 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 4:56 PM
investigating
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 4:55 PM
investigating
We are still experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 18, 2:27 PM
investigating
Twilio customers may be experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 1:27 PM
On Call Engineers are Investigating SMS Delivery Delays from a Subset of Twilio Short Codes to ISP Telecom United States
Started: Mar 17, 9:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 9:24 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 9:22 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 9:07 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 8:55 PM
User Authentication Identity SNA Missing Redirects for Verizon in United States
Started: Mar 17, 6:06 PM
monitoring
We have observed a recovery in User Authentication Identity for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 7:43 PM
investigating
Twilio customers may still be experiencing User Authentication Identity SNA missing redirects for Verizon in the United States. Our team has identified the cause, and they are still working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 7:17 PM
investigating
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Verizon in the United States. Our team has identified the cause, and they are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 6:06 PM
SMS Delivery Delays from Twilio to Orange Cameroon
Started: Mar 17, 3:02 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 6:37 PM
identified
Twilio customers are still be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 18, 6:36 AM
investigating
Twilio customers are still be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 17, 10:36 PM
investigating
Twilio customers are still be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 17, 6:00 PM
investigating
Twilio customers may still be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 4:01 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 3:02 PM
SMS Delivery Delays From a Subset of Twilio Short Codes to AT&T United States
Started: Mar 17, 2:25 PM
investigating
We continue experiencing SMS delivery delays from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 3:25 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 2:25 PM
SMS Delivery Delays to Entel in Chile
Started: Mar 17, 8:23 AM
monitoring
We are observing recovery in SMS delivery delays when sending messages to Entel in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 12:46 PM
investigating
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 17, 11:23 AM
investigating
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 9:23 AM
investigating
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 17, 8:23 AM
SMS Delivery Delays and Failures to Algar Telecom in Brazil
Started: Mar 16, 8:06 PM
monitoring
We are observing successful SMS Delivery to Algar Telecom in Brazil without any delays or failures. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 16, 8:06 PM
investigating
We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 16, 5:16 PM
investigating
We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 16, 3:21 PM
investigating
We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 16, 2:18 PM
investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 16, 2:17 PM
Issues with Status CallBack Webhooks for WhatsApp
Started: Mar 16, 5:54 PM
monitoring
We have started seeing recovery for receiving the status of outbound messages on their Status Callback webhook for WhatsApp. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Mar 16, 7:00 PM
investigating
Some customers may not be receiving the status of outbound messages on their Status Callback webhook for WhatsApp. Engineers have been alerted and are investigation. We will post another update in 1 hour.
Mar 16, 6:33 PM
investigating
Some customers may not be receiving the status of outbound messages on their Status Callback webhook for WhatsApp. Engineers have been alerted and are investigation. We will post another update in 30 minutes.
Mar 16, 5:54 PM
Conversations Errors
Started: Mar 16, 4:53 PM
monitoring
We have started seeing recovery on reported errors for Conversations. Engineers are investigating and we will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 16, 6:37 PM
investigating
Conversations customers may not be seeing inbound messages arriving. Engineers are investigating and will provide an update in 1 hour.
Mar 16, 5:29 PM
investigating
Conversations customers may not be seeing inbound messages arriving. Engineers are investigating and will provide an update in 30 minutes.
Mar 16, 4:53 PM
Errors Accessing Pages in Console
Started: Mar 16, 4:38 PM
monitoring
Our engineers have implemented a fix and are monitoring system performance on accessing various pages in the Twilio Console. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 16, 5:02 PM
investigating
Customers may be receiving errors accessing various pages in the Twilio Console. Engineers are investigating. We will post another update in 30 minutes.
Mar 16, 4:38 PM
Errors Accessing Pages in Console
Started: Mar 16, 4:38 PM
investigating
Customers may be receiving errors accessing various pages in the Twilio Console. Engineers are investigation. We will post another update in 30 minutes.
Mar 16, 4:38 PM
SMS Delivery Delays from Twilio Numbers to Multiple Networks in Colombia
Started: Mar 16, 3:55 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 16, 3:56 PM
investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio numbers to Multiple Networks in Colombia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 16, 3:55 PM
SMS Delivery Delays and Failures from Twilio to Celcom Malaysia
Started: Mar 16, 12:37 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 16, 12:37 PM
SMS Delivery Receipt Delays from Twilio to Mobitel Sri Lanka
Started: Mar 16, 6:20 AM
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Mobitel network subscribers in Sri Lanka and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 16, 9:01 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mobitel network subscribers in Sri Lanka. Our team is continuing to investigate this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 16, 7:19 AM
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mobitel network subscribers in Sri Lanka. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 16, 6:20 AM
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in the United States and Puerto Rico
Started: Mar 13, 8:32 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Multiple Networks in the United States and Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 9:36 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Verizon, AT&T, and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 9:09 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon, T-Mobile and AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 13, 8:53 PM
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 13, 8:41 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 13, 8:32 PM
PayG (Pay-As-You-Go) Accounts Remaining Suspended After Payment
Started: Mar 13, 4:04 PM
monitoring
Twilio PayG (Pay-As-You-Go) accounts should no longer be experiencing delays in account reactivations after payment, or delays in suspensions when their balance reaches $0. Our team has implemented a fix and we are continuing to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 4:54 PM
investigating
Some Twilio PayG (Pay-As-You-Go) accounts may be experiencing an issue where their account remains in a suspended state after increasing their account balance, or remain active when their balance falls below $0. Our engineers are aware of this and are actively investigating this incident. We will provide another update in 1 hour or as soon as we have additional information.
Mar 13, 4:04 PM
SMS Delivery Delays from Twilio to MTN Zambia
Started: Mar 13, 2:40 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 5:10 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team is continuing to actively investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 3:32 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 13, 2:40 PM
SMS Delivery Delays From a Subset of Twilio Registered Sender IDs to Telenor Serbia
Started: Mar 13, 11:20 AM
monitoring
We are observing recovery in SMS delivery delays when sending messages from a subset of Twilio Registered Sender IDs to Telenor network subscribers in Serbia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 12:05 PM
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Registered Sender IDs to Telenor network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 13, 11:20 AM
SMS Delivery Failures from Twilio to Malitel Mali
Started: Mar 13, 5:44 AM
monitoring
We are observing successful SMS delivery from Twilio to Malitel network subscribers in Mali. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 12:07 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 13, 8:43 AM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 6:45 AM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 13, 5:44 AM
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes and Alphanumeric Sender IDs to MobiFone Vietnam
Started: Mar 12, 5:40 PM
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes and Alphanumeric Sender IDs to MobiFone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 12, 7:14 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to MobiFone network subscribers in Vietnam. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 12, 6:35 PM
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to MobiFone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 12, 5:41 PM
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to MobiFone network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 12, 5:40 PM
SMS Delivery Delays from Twilio to Vodacom Tanzania
Started: Mar 12, 2:27 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 7:35 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 13, 5:27 PM
identified
Twilio customers may experience SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 13, 5:22 AM
identified
Twilio customers may experience SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 12, 9:22 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 12, 5:26 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 12, 3:30 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 12, 2:31 PM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 12, 2:27 PM
SMS Delivery Delays from Twilio to Airtel Nigeria
Started: Mar 12, 11:11 AM
monitoring
We are continuing to observe recovery in SMS delivery delays when sending messages to from Twilio to Airtel Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 12, 3:47 PM
monitoring
We are observing recovery in SMS delivery delays when sending messages to from Twilio to Airtel Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 12, 1:55 PM
investigating
We are experiencing SMS delivery delays when sending SMS Delivery Delays from Twilio to Airtel Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 12, 12:01 PM
investigating
We are experiencing SMS delivery delays when sending SMS Delivery Delays from Twilio to Airtel Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 12, 11:11 AM
Twilio Voice has detected some customers in India receiving 480 for Outbound Calls
Started: Mar 10, 3:06 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 19, 11:54 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 19, 12:02 AM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 17, 9:52 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 16, 9:58 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 16, 9:58 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 15, 10:00 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 14, 9:46 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 13, 9:42 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 12, 9:43 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 11, 9:40 PM
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will try to provide another update in 8 hours or as soon as more information becomes available.
Mar 11, 5:36 AM
investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 10, 10:07 PM
investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 10, 6:02 PM
investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 10, 4:03 PM
investigating
Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 10, 3:06 PM
SMS Delivery Delays from Twilio to Telefonica O2 Germany
Started: Mar 6, 6:51 AM
monitoring
We have observed a recovery in SMS delivery from Twilio to Telefonica O2 network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 12, 5:00 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 12, 7:23 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 11, 7:27 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 10, 7:30 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 9, 7:33 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 8, 3:23 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 8, 7:29 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 8, 3:25 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 8, 1:39 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 8, 1:09 AM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 7, 9:23 AM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 7, 1:24 AM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 6, 9:26 PM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 6, 7:25 PM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 6, 5:33 PM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 6, 3:31 PM
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 6, 1:38 PM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 6, 9:44 AM
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 6, 7:51 AM
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 6, 6:51 AM
SMS Delivery Failures from Twilio to Datora Brazil
Started: Mar 3, 6:19 PM
monitoring
We have observed a recovery in SMS delivery from Twilio to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 17, 9:33 PM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 16, 10:04 PM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 16, 9:36 PM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 15, 11:59 PM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 15, 12:32 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 14, 12:27 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 13, 12:12 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 12, 12:13 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 11, 12:15 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 10, 12:16 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 9, 12:14 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 8, 1:24 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 7, 1:25 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 6, 1:41 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 5, 1:40 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 4, 9:28 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 4, 1:39 AM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 3, 9:43 PM
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 3, 7:45 PM
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 3, 6:45 PM
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 3, 6:19 PM
February 2026
SMS Delivery Failures on Du and Etisalat Network in United Arab Emirates
Started: Feb 16, 8:10 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 25, 6:40 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 24, 6:47 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 23, 6:47 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 22, 6:47 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 21, 6:46 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 20, 6:47 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 19, 6:46 AM
identified
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 18, 6:49 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 17, 6:49 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 16, 6:49 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 15, 6:49 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 14, 6:49 AM
investigating
We still continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 13, 6:49 AM
investigating
We still continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 12, 6:49 AM
investigating
We still continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 11, 6:58 AM
investigating
We still continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 10, 6:14 AM
investigating
We still continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 9, 6:24 AM
investigating
We still continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 8, 7:24 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 7, 7:27 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 6, 7:32 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 5, 7:32 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 3, 7:32 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 2, 7:33 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 1, 7:39 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 28, 7:46 AM
investigating
We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 27, 7:48 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 26, 7:55 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 25, 7:25 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 24, 7:41 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 23, 7:41 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 22, 7:41 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 21, 7:54 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 20, 7:50 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 19, 7:59 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 18, 8:03 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 17, 8:10 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 16, 8:10 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 15, 5:17 PM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Feb 15, 1:17 AM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Feb 14, 5:15 PM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Feb 14, 1:14 PM
investigating
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Feb 14, 11:24 AM
investigating
We are experiencing SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Feb 14, 10:31 AM