SMS Delivery Delays From a Subset of Twilio Phone Numbers to Telstra Australia
View the provider incident record →Current answer
Twilio experienced a minor incident: SMS Delivery Delays From a Subset of Twilio Phone Numbers to Telstra Australia. The provider currently marks this incident Monitoring.
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Incident Lifecycle
Affected Components
SMS, APAC
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Telstra network subscribers in Australia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 20, 2026 at 5:30 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telstra network subscribers in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 20, 2026 at 4:29 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telstra network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 20, 2026 at 4:28 PM UTC
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