Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Germany
View the provider incident record →Current answer
Twilio experienced a minor incident: Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Germany. ServiceAlert observed recovery on Sep 8, 2026.
Looking for an update now? Check the current status, or follow Twilio for future changes.
Incident Lifecycle
Affected Components
Voice, Europe
Incident Timeline
Monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 8, 2026 at 12:36 PM UTC
Identified
Twilio customers may be experiencing voice call audio quality degradation from a subset of Twilio Phone Numbers to network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 8, 2026 at 11:09 AM UTC
Identified
Twilio customers may be experiencing voice call audio quality degradation from a subset of Twilio Phone Numbers to network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 8, 2026 at 10:08 AM UTC
Was your business affected by this Twilio outage?
Follow Twilio and route available status alerts to email or a team channel.