User Authentication Identity Gateway API Failure Increase for Pacificeast in United States
View the provider incident record →Current answer
Twilio experienced a minor incident: User Authentication Identity Gateway API Failure Increase for Pacificeast in United States. ServiceAlert observed recovery on Sep 5, 2026.
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Incident Lifecycle
Affected Components
Lookup Identity Match
Legacy Identity MatchAndAttributes
Incident Timeline
Monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase for Pacificeast in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 5, 2026 at 12:44 PM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for Pacificeast in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 5, 2026 at 10:48 AM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for Pacificeast in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 5, 2026 at 9:46 AM UTC
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