Current answer
Twilio experienced a minor incident: Intermittent Delays and Failures in Message Delivery. ServiceAlert observed recovery on Sep 4, 2026.
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Incident Lifecycle
Affected Components
SMS Long Code, North America
MMS Long Code, North America
SMS Toll-Free, North America
MMS Toll-Free, North America
Incident Timeline
Monitoring
We are seeing recovery and message delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Sep 3, 2026 at 11:42 PM UTC
Monitoring
We are seeing recovery and message delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Sep 3, 2026 at 11:12 PM UTC
Identified
We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Sep 3, 2026 at 10:51 PM UTC
Identified
We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.
Sep 3, 2026 at 10:36 PM UTC
Investigating
We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.
Sep 3, 2026 at 10:21 PM UTC
Investigating
We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.
Sep 3, 2026 at 10:06 PM UTC
Investigating
We are investigating an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Sep 3, 2026 at 9:49 PM UTC
Investigating
Our monitoring systems have detected a potential issue with intermittent delays and failures in message delivery. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Sep 3, 2026 at 9:36 PM UTC
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