User Authentication Identity SNA Failure Increase and SNA Missing Redirects for Globe Telecom in Philippines
View the provider incident record →Current answer
Twilio experienced a minor incident: User Authentication Identity SNA Failure Increase and SNA Missing Redirects for Globe Telecom in Philippines. ServiceAlert observed recovery on Sep 1, 2026.
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Incident Lifecycle
Affected Components
Verify Silent Network Auth
Incident Timeline
Monitoring
We have observed a recovery in User Authentication Identity SNA failure increase and SNA missing redirects for Globe Telecom in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 1, 2026 at 3:11 PM UTC
Identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase and SNA missing redirects for Globe Telecom in Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 1, 2026 at 2:35 PM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase and SNA missing redirects for Globe Telecom in the Philippines. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 1, 2026 at 2:18 PM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase and SNA missing redirects for Globe Telecom in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 1, 2026 at 1:18 PM UTC
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