Current answer
Twilio experienced a minor incident: Degraded Service in london-ix edge in ie1 TNX. ServiceAlert observed recovery on Oct 3, 2026.
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Incident Lifecycle
Affected Components
Origination IE1
PSTN IE1
Termination IE1
SIP Interface IE1
INTERCONNECT
Incident Timeline
Investigating
We have detected impact on the the london-ix edge in ie1 TNX. The issue appears degraded rather than completely unusable, potentially affecting calls routing through specific carriers connecting to Ireland.Customer impact has not yet been confirmed.
Oct 3, 2026 at 9:01 PM UTC
Investigating
Our monitoring systems have detected a potential issue with calls placed or received via carriers in Europe. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Oct 3, 2026 at 8:38 PM UTC
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