New Multi-region uptime checks and custom-domain status pages
Twilio

Voice Insights Console Dashboard Error

Minor Impact Resolved Duration: 1h 47m September 11, 2026
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Current answer

Twilio experienced a minor incident: Voice Insights Console Dashboard Error. ServiceAlert observed recovery on Sep 11, 2026.

Official Twilio status page Current Twilio status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Voice Insights IE1

Incident Timeline

Monitoring
Our engineers have implemented a fix and are continuning to monitor systems for recovery. We will provide another update in 1 hour.
Sep 11, 2026 at 5:34 PM UTC
Investigating
Our engineers are currently investigating an issue regarding voice insights. Twilio customers affected are temporarily unable to access the Voice Insights Console Dashboard in IE1. There is no impact to Voice Insights Console Dashboard in the US1 and AU1 regions.
Sep 11, 2026 at 5:02 PM UTC
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