Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled)
View the provider incident record →Current answer
Twilio experienced a minor incident: Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled). ServiceAlert observed recovery on Sep 24, 2026.
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Incident Lifecycle
Affected Components
SendGrid Website
Incident Timeline
Monitoring
Our engineers have implemented a fix and are monitoring system performance. Link Branding creation with Auto SSL selected has recovered and functionality has improved. We will provide another update in 30 minutes or as soon as more information becomes available.
Sep 24, 2026 at 6:02 PM UTC
Identified
Starting at approximately 8:40am Pacific time on Sept 24th, our engineers have identified an issue causing HTTP 5xx errors during Link Branding creation with Auto SSL enabled and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Sep 24, 2026 at 4:22 PM UTC
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