SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico
View the provider incident record →Current answer
Twilio experienced a minor incident: SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico. ServiceAlert observed recovery on Sep 12, 2026.
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Incident Lifecycle
Affected Components
SMS Long Code, North America
SMS Short Code, North America
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 12, 2026 at 4:17 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 12, 2026 at 3:11 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 12, 2026 at 2:11 AM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 12, 2026 at 12:09 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 11, 2026 at 10:07 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 11, 2026 at 8:56 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 11, 2026 at 8:37 PM UTC
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