Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Countries in Europe
View the provider incident record →Current answer
Twilio experienced a minor incident: Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Countries in Europe. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
Voice, Europe
Incident Timeline
Monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in multiple countries in Europe and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 3, 2026 at 11:52 AM UTC
Identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 3, 2026 at 11:24 AM UTC
Identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 3, 2026 at 10:24 AM UTC
Investigating
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 3, 2026 at 10:01 AM UTC
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