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SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France

Minor Impact Resolved Duration: 5h 46m October 5, 2026
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Current answer

Twilio experienced a minor incident: SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France. ServiceAlert observed recovery on Oct 5, 2026.

Official Twilio status page Current Twilio status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Identified Identified Monitoring Monitoring
Affected Components
SMS, Europe

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 5, 2026 at 2:59 PM UTC
Monitoring
We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 5, 2026 at 12:59 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 5, 2026 at 12:53 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 5, 2026 at 10:47 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 5, 2026 at 9:47 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 5, 2026 at 9:43 AM UTC
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