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Cisco Secure Access Service Degradation – US East (Miami) DCv2

Minor Impact Resolved Duration: 3h 16m August 31, 2026
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Current answer

Cisco Secure Access experienced a minor incident: Cisco Secure Access Service Degradation – US East (Miami) DCv2. ServiceAlert observed recovery on Aug 31, 2026.

Official Cisco Secure Access status page Current Cisco Secure Access status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Monitoring
Affected Components
Web Security

Incident Timeline

Monitoring
The traffic-routing issue affecting Cisco Secure Access services in the US East (Miami) DCv2 region has been mitigated.

We are actively monitoring the situation and will provide a final update once the issue is fully resolved.
Aug 31, 2026 at 5:38 PM UTC
Investigating
SWG Roaming has completed OOR in csc_us-east-1_1_0 DC. Customer traffic is redirected to the nearby data center.
Our engineering team is actively trying to mitigate the issue.
Aug 31, 2026 at 4:57 PM UTC
Investigating
We are taking the SWG Roaming for csc_us-east-1_1_0 Out of Rotation. Customer traffic would be re-directed to the nearby Data Center.
Aug 31, 2026 at 4:25 PM UTC
Investigating
We are investigating a traffic-routing issue affecting Cisco Secure Access services in the US East (Miami) DCv2 region. Customers may experience slow processing of requests when accessing services through fully qualified domain names (FQDNs). Our engineering teams are engaged and working to restore normal service.

Miami - csc_us-east-1_1_0
Aug 31, 2026 at 3:08 PM UTC
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