Cisco Secure Access Service Degradation – US East (Miami) DCv2
View the provider incident record →Current answer
Cisco Secure Access experienced a minor incident: Cisco Secure Access Service Degradation – US East (Miami) DCv2. ServiceAlert observed recovery on Aug 31, 2026.
Official Cisco Secure Access status page Current Cisco Secure Access status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Web Security
Incident Timeline
Monitoring
The traffic-routing issue affecting Cisco Secure Access services in the US East (Miami) DCv2 region has been mitigated.
We are actively monitoring the situation and will provide a final update once the issue is fully resolved.
We are actively monitoring the situation and will provide a final update once the issue is fully resolved.
Aug 31, 2026 at 5:38 PM UTC
Investigating
SWG Roaming has completed OOR in csc_us-east-1_1_0 DC. Customer traffic is redirected to the nearby data center.
Our engineering team is actively trying to mitigate the issue.
Our engineering team is actively trying to mitigate the issue.
Aug 31, 2026 at 4:57 PM UTC
Investigating
We are taking the SWG Roaming for csc_us-east-1_1_0 Out of Rotation. Customer traffic would be re-directed to the nearby Data Center.
Aug 31, 2026 at 4:25 PM UTC
Investigating
We are investigating a traffic-routing issue affecting Cisco Secure Access services in the US East (Miami) DCv2 region. Customers may experience slow processing of requests when accessing services through fully qualified domain names (FQDNs). Our engineering teams are engaged and working to restore normal service.
Miami - csc_us-east-1_1_0
Miami - csc_us-east-1_1_0
Aug 31, 2026 at 3:08 PM UTC
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