Cisco Secure Access – Intermittent Web Traffic Timeouts – US (Virginia and Midwest)
View the provider incident record →Current answer
Cisco Secure Access experienced a minor incident: Cisco Secure Access – Intermittent Web Traffic Timeouts – US (Virginia and Midwest). ServiceAlert observed recovery on Oct 28, 2026.
Official Cisco Secure Access status page Current Cisco Secure Access status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Cisco Secure Access for future changes.
Incident Lifecycle
Affected Components
Reserved IP
Reserved IP
Web Security
Web Security
Incident Timeline
Identified
We have identified the root cause of the issue affecting web traffic through the US (Virginia and Midwest) regions. The issue in the US (Virginia) region has been resolved, and services are operating normally.
Remediation efforts remain underway for the US (Midwest) region, where customers may continue to experience brief timeout errors.
We are actively monitoring the situation and will provide a final update once the issue is fully resolved.
Remediation efforts remain underway for the US (Midwest) region, where customers may continue to experience brief timeout errors.
We are actively monitoring the situation and will provide a final update once the issue is fully resolved.
Oct 28, 2026 at 5:40 AM UTC
Investigating
We are investigating an issue affecting web traffic through Cisco Secure Access data centers in the US (Virginia and Midwest) regions.
Some customers may experience brief timeout errors when sending web traffic through Cisco Secure Access.
Our engineering teams are actively working to confirm the scope, identify the root cause, and restore normal service. Updates and additional details will be provided as new information becomes available.
Some customers may experience brief timeout errors when sending web traffic through Cisco Secure Access.
Our engineering teams are actively working to confirm the scope, identify the root cause, and restore normal service. Updates and additional details will be provided as new information becomes available.
Oct 28, 2026 at 5:08 AM UTC
Was your business affected by this Cisco Secure Access outage?
Follow Cisco Secure Access and route available status alerts to email or a team channel.