[Cisco Secure Access] Connectivity Issues in India (West) - csc_ap-south-1_1_1
View the provider incident record →Current answer
Cisco Secure Access experienced a minor incident: [Cisco Secure Access] Connectivity Issues in India (West) - csc_ap-south-1_1_1. ServiceAlert observed recovery on Nov 7, 2026.
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Incident Lifecycle
Affected Components
Policy Enforcement
Web Security
Incident Timeline
Monitoring
The India (West) - Chennai site csc_ap-south-1_1_1 has been taken out of rotation. Traffic is being shifted to Mumbai site csc_ap-south-1_1_0. We are monitoring service conditions.
Nov 6, 2026 at 9:07 PM UTC
Identified
Our team is taking steps to minimize the impact while we continue to assess the situation.
Nov 6, 2026 at 8:14 PM UTC
Investigating
We are investigating connectivity issues affecting Secure Web Gateway (SWG) and Policy Enforcement in India (West)- csc_ap-south-1_1_1. Customers using these services in this region may experience connectivity issues. We are working to determine the extent of the impact and will provide updates as more information becomes available.
Nov 6, 2026 at 7:33 PM UTC
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