Cisco Secure Access - Intermittent Remote Access VPN connection failures - US East
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Cisco Secure Access experienced a minor incident: Cisco Secure Access - Intermittent Remote Access VPN connection failures - US East. ServiceAlert observed recovery on Oct 9, 2026.
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Incident Lifecycle
Affected Components
Remote Access VPN
Incident Timeline
Identified
We are investigating a potential issue affecting Remote Access VPN services for some Cisco Secure Access customers in the US East region.
Affected users may experience intermittent failures when attempting to establish a VPN connection. Retrying the connection is expected to succeed.
Our engineering teams are implementing mitigation measures to route connection attempts away from the affected infrastructure while continuing to assess the scope of impact. Updates and additional details will be provided as new information becomes available.
We appreciate your patience and understanding during this time.
Affected users may experience intermittent failures when attempting to establish a VPN connection. Retrying the connection is expected to succeed.
Our engineering teams are implementing mitigation measures to route connection attempts away from the affected infrastructure while continuing to assess the scope of impact. Updates and additional details will be provided as new information becomes available.
We appreciate your patience and understanding during this time.
Oct 9, 2026 at 12:50 AM UTC
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