Cisco Secure Access – Potential Connectivity and Traffic Impact – Riyadh DCv2 (Saudi Arabia)
View the provider incident record →Current answer
Cisco Secure Access experienced a minor incident: Cisco Secure Access – Potential Connectivity and Traffic Impact – Riyadh DCv2 (Saudi Arabia). ServiceAlert observed recovery on Sep 18, 2026.
Official Cisco Secure Access status page Current Cisco Secure Access status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Cisco Secure Access for future changes.
Incident Lifecycle
Affected Components
Policy Enforcement
Incident Timeline
Identified
We are taking some of the affected Services in Riyadh DCv2 (csc_me-central-2_1_2) data center out of rotation to mitigate the issue. Customer traffic is being redirected to a nearby data center.
Sep 18, 2026 at 5:59 AM UTC
Identified
We have identified the root cause of the issue affecting Riyadh DCv2 data center in Saudi Arabia.
Remediation efforts are underway.
Our engineering teams are actively working to restore normal service. We will continue monitoring the situation and provide a final update once the issue is fully resolved.
Remediation efforts are underway.
Our engineering teams are actively working to restore normal service. We will continue monitoring the situation and provide a final update once the issue is fully resolved.
Sep 18, 2026 at 4:17 AM UTC
Investigating
We are investigating a potential issue with the Riyadh DCv2 (Saudi Arabia) data center. Customers may experience intermittent connectivity and traffic disruption.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. Updates and additional details will be provided as new information becomes available.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. Updates and additional details will be provided as new information becomes available.
Sep 18, 2026 at 3:23 AM UTC
Was your business affected by this Cisco Secure Access outage?
Follow Cisco Secure Access and route available status alerts to email or a team channel.