Slowness in Smokeball
Incident Lifecycle
Affected Components
General Use
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 19, 2026 at 9:02 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 19, 2026 at 8:49 PM UTC
Investigating
We are aware of slowness with data loading in Smokeball. This includes searching, matter list, and matter document loading. Our team is investigating. Thanks!
Aug 19, 2026 at 8:16 PM UTC
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