Shakepay

Problems with Interac e-Transfer Request Money

Major Impact Resolved Duration: 2h 23m September 10, 2026

Current answer

Shakepay experienced a major incident: Problems with Interac e-Transfer Request Money. ServiceAlert observed recovery on Sep 10, 2026.

Official Shakepay status page Current Shakepay status ServiceAlert observed status change: Sep 10, 2026 at 6:25 PM UTC

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Investigating Identified Monitoring

Affected Components

Interac e-Transfer funding

Monitoring

A fix has been implemented and we are monitoring the results.

Sep 10, 2026 at 4:13 PM UTC

Identified

We are experiencing performance issues on the request money feature and are working on a fix.

Sep 10, 2026 at 4:03 PM UTC

Investigating

We are currently investigating this issue.

Sep 10, 2026 at 4:01 PM UTC

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