Investigating Service Degradation Across Multiple Products
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented for the issue affecting multiple products. We are monitoring service performance to ensure stability.
Aug 11, 2026 at 10:08 PM UTC
Investigating
During our ongoing investigation, we have identified that Employee Records - HigherEd is also experiencing impact related to this incident.
Aug 11, 2026 at 9:58 PM UTC
Investigating
We are currently investigating an issue impacting multiple products.
Users may experience:
- Bad Gateway (502) errors
- Increased latency
- Intermittent access or performance degradation
Our engineering teams are actively investigating the underlying cause and working to restore normal service as quickly as possible.
Users may experience:
- Bad Gateway (502) errors
- Increased latency
- Intermittent access or performance degradation
Our engineering teams are actively investigating the underlying cause and working to restore normal service as quickly as possible.
Aug 11, 2026 at 9:30 PM UTC
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