HigherEd - unable to access
Incident Lifecycle
Incident Timeline
Monitoring
We have deployed a fix to production that has resolved the issue in HigherEd. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
Jun 24, 2026 at 1:57 PM UTC
Identified
We have identified the cause for the ongoing issue in HigherEd and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
Jun 24, 2026 at 1:38 PM UTC
Investigating
We are investigating reports of users unable to access within HigherEd within Canada. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Jun 24, 2026 at 1:25 PM UTC
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