New Multi-region uptime checks and custom-domain status pages

Investigating Issues Accessing eFP

Critical Impact Resolved Duration: 1h 36m August 20, 2026

Incident Lifecycle

Investigating Monitoring
Affected Components
eFinancePlus

Incident Timeline

Monitoring
We have deployed a fix to production that has resolved the issue in eFinancePlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
Aug 20, 2026 at 3:20 PM UTC
Investigating
We are investigating an issue affecting some eFP customers. Users may experience difficulties signing in or may be unable to access certain areas of the application after logging in.

Our teams are actively working to identify the cause and restore full functionality. We will provide additional updates as more information becomes available.
Aug 20, 2026 at 2:58 PM UTC
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