Current answer
Planning Center experienced a minor incident: Chat Not Loading for Some iOS Users. ServiceAlert observed recovery on Oct 13, 2026.
Official Planning Center status page Current Planning Center status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Chat
Incident Timeline
Monitoring
A fix has been identified and we're working towards getting it released.
Oct 12, 2026 at 8:35 PM UTC
Identified
We were able to reduce the issue and believe it has to do with a device's "Reduce Transparency" setting. Working on a fix.
Oct 12, 2026 at 4:25 PM UTC
Investigating
We are continuing to investigate this issue.
Oct 12, 2026 at 2:57 PM UTC
Investigating
Some iOS users may experience issues loading chat conversations. In some situations, tapping on the message input causes hidden messages to become visible.
We are currently investigating the cause of this disruption.
We are currently investigating the cause of this disruption.
Oct 12, 2026 at 2:53 PM UTC
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